Lectia 10 - Organizarea si desfasurarea întâlnirilor de afaceri

    10.1. Organizing an effective meeting / Organizarea unei intruniri eficiente

    10.2. Reasons for meetings / Motivele intalnirilor
    10.3. Verbe utilizate cu cuvantul ‘intalnire’
    10.4. Key words/ Termeni esentiali
    10.5. Essential language of meetings / Limbajul tipic al intalnirilor

10.1 Organizing an effective meeting / Organizarea unei intalniri/sedinte eficiente

Termeni generali:
-the purpose of a meeting/scopul intalnirii
-business meeting/intalnire de afaceri
-the topic/subiectul
-the setting/cadrul
-the formal/non-formal setting/cadrul formal/non-formal
-a list of points to discuss/o lista de subiecte
-a report/un raport
-the meeting report/minutes/raportul intalnirii
-conference room/sala de sedinte
-to establish ground rules/a stabili reguli de desfasurare
-satisfaction check/feedback

Agenda Expresssions/ Expresii despre ordinea de zi:

-agenda/ ordine de zi; agenda de lucru; plan; program
-the agenda of the meeting/ ordinea de zi a sedintei
-the first/ next item on the agenda/ primul/urmatorul subiect pe ordinea de zi
-the top of the agenda/ primul subiect pe ordinea de zi
-to draft/ draw up/ set an agenda/ a stabili(trasa principale obiective, a schita pe puncte) o ordine de zi
-to remove/ take off an item for the agenda/ a elimina un subiect de pe ordinea de zi/program

Tipuri de intalniri de afaceri:

-board meeting/intalnirea consiliului de administratie
-departamental meeting/ sedinta de departament
-team meeting/sedinta de echipa
-staff meeting/sedinta de personal
-weekly meetings/sedinte saptamanale
-annual general meeting/adunarile genenerale anuale
-creditor’s meeting/ intrunirea creditorilor in caz de faliment
-shareholder’s meeting/ adunarea actionarilor
-extraordinary general meeting/ adunarea generala extraordinara
-management meeting/ consiliu directoral
-public/private meeting/ intrunire publica/privata

-status meetings/intalnire raport

-work meetings/sedinta de lucru
-ad-hoc meeting/sedinta urgenta
-management meeting/sedinta de conducere
-one to one meeting/sedinta fata-in-fata
-closed-doors meeting/sedinta cu usile inchise

10.1. Organizing an effective meeting / Organizarea unei intalniri/sedinte eficiente

10.1.1. The preparation / Pregatirea

-to set the objectives: a stabili obiectivele
-to schedule a meeting/a programa o intalnire
-to arrange a meeting/ a pregati o intalnire
-to set/draw up an agenda/ a stabili agenda de lucru

10.1.2. Why? / De ce?

-the purpose/scopul
-the topic/subiectul
-to discuss/make a decision/sign an agreement/a discuta/lua o decizie/a semna un contract

10.1.3. What?/ Ce?

 -to arise a question/ a pune o intrebare
 -to develop/a dezvolta
 -to accomplish/a realiza
 -to take an action/a actiona
 -output expected(rezultat astepta)

10.1.4. Who? / Cine?

  -participant/participant
  -to select participants/a alege participantii la sedinta
  -to attend a meeting/a participa la o sedinta
  -to come on time/ a sosi la timp
  -to have something to do for/ a pregati ce pentru…
  -How many participants ? How many seats do we need?/ Cati membri vor veni? De cate locuri avem
nevoie ?

10.1.5. When? / Cand?

-to announce a meeting/a anunta o intalnire
-to set a meeting down to…o’clock/ a programa o intalnire la ora…
-to arrange a meeting shortly/ a program o intalnire in scurt timp

10.1.6. How often? / Cat de des?

-daily/monthly/zilnic/lunar
-for approximately two hours/cu o durata de 2 ore.
-monday morning meeting/ intalnirea de luni dimineata
-no sooner/later than…/nu mai devreme/tarziu de...

10.1.7. How long? / Cat timp? Where? / Unde?

-time management/ organizarea timpului
-time getting out of hand/sub presiunea momentului

10.1.8. Where? / Unde?

-the venue/locul desfasurarii
-the location/locatia
-the venue standard/ standardele locului de desfasurare
-low/high venue standards/standarde joase/ridicate pentru locatie

10.2 Reasons for meetings / Motivele intalnirilor

decision-making – luarea deciziilor

selecting a candidate for a job – selectarea unui candidat pentru un job
buying new equipment – cumpararea unui echipament nou
information gathering – strangerea informatiilor
reporting on a conference – relatarea unei conferinte
market research – studiu de piata
idea-generating – cautarea ideilor
sales strategy – strategii de vanzare
product development – imbunatatirea produsului
reviewing/evaluating – revizuirea, evaluarea
staff appraisal – evaluarea personalului
year-end review – evaluarea la sfarsit de an
problem-solving – rezolvarea problemelor
shortage of skilled workers – lipsa muncitorilor calificati
information-giving – furnizarea de informatii
presenting results- prezentarea rezultatelor
negotiating – negocierea
suppliers’ contracts – contractele furnizorilor

10.3 Verbe utilizate cu cuvantul ‘intalnire’

The following verbs are commonly used before ‘a meeting’:

-to arrange  a meeting (a stabili o intalnire)
-to organize a meeting (a organiza o intalnire/sedinta )
-to schedule a meeting (a programa o intalnire/sedinta)
-to call a meeting (a convoca o sedinta)
-to run a meeting (a conduce o sedinta)
-to chair (a prezida o adunare)
-to have a meeting (a avea/organiza o intalnire/sedinta)
-to hold a meeting (a tine o adunare, a conduce o sedinta)
-to attend a meeting (a participa la o intalnire)
-to participate in a meeting – a participa la o sedinta
-to go to a meeting – a merge la o intalnire
-to be present at – a fi prezent la o sedinta/ intalnire
-to postpone a meeting – a amana o intalnire
-to cancel a meeting – a anula o intalnire
-closed/ emergency/ open meeting/ sedinta inchisa/ de urgenta/ deschisa

We’ve arranged a meeting for Friday at nine o’clock. / Am stabilit o intalnire pentru vineri seara la ora
noua.
Can you organize a meeting with sales representatives for Tuesday or Wednesday, please? / Poti
organiza o intalnire/sedinta cu reprezentantii de vanzari pentru marti sau miercuri, te rog?

Can we schedule a meeting for next week? / Putem programa o sedinta pentru saptamana viitoare?

I have called this emergency meeting to consult you about the problem…. /  Am convocat aceasta
sedinta de urgenta pentru a va consulta in privinta problemei….

We can’t have a meeting today, so it will be held next week instead. / Nu putem organiza/avea sedinta
astazi, asa ca se va tine saptamana viitoare.
Can you tell me how many people are expected to attend the planning meeting? / Imi poti spune cate
persoane sunt asteptate sa ia parte la intalnirea de planificare?

We would have better results if more people participated in the meetings. / Am obtine rezultate mai
bune daca ar participa mai multe persoane la intalniri/ sedinte.

Sorry, I can’t attend to the meeting tomorrow. / Imi pare rau, dar nu pot merge la intalnirea de maine.

The sales representative was present at the meeting but he said very little. / Reprezentantul de vanzari a
fost prezent la intalnire, dar a vorbit foarte putin.

Can you address /run the meeting on Monday? / Poti conduce/lua cuvantul sedinta de vineri?

The General Manager will chair the meeting today. / Managerul General va prezida sedinta astazi.

We’ve had to postpone two meetings this week because of illness. / A trebuit sa amanam doua intalniri
saptamana asta din motive de sanatate.

10.4 Key words/ Termeni esentiali

Agenda / agenda – a list of items to be discussed at a meeting / o lista cu subiecte de discutat la o

intrunire/sedinta
If you have any items included on the agenda, please let me know. / Anunta-ma daca ai subiecte/probleme
notate in agenda.

Minute / Minuta - an official record of the proceedings of a meeting / un proces-verbal oficial al intalnirii/
sedintei. The minute of a meeting is written in an impersonal style, reporting what was said by whom,
decisions made, action to be taken, conflicts, and so on. / Minuta unei intalniri/sedinte se intocmeste intr-un
stil impersonal, redand ce a spus fiecare, deciziile care s-au luat, actiunile ce vor fi intreprinse, conflictele
s.a.m.d.
Minutes are written as soon as possible after the meeting and circulate to the people who were unable to
attend. / Minutele sunt intocmite cat mai repede dupa intalnire si circula pe la persoanele care nu au putut sa
ia parte la intalnire.

Chair, chairman, chairwomen, chairperson / Presedinte – the person who controls a meeting /
persoana care supravegheaza/ tine sub control o intalnire
During the meeting, the chairman has a lot of duties, such as: introducing the agenda, introducing the
speakers, running the meeting, ensuring that rules are followed, encouraging everybody to take part, 
timekeeping, achieving objectives of the meeting, summing up at the end. / Pe parcursul intalnirii/sedintei,
presedintele are multe responsabilitati, cum ar fi: prezentarea subiectelor principale ce vor fi discutate
(agenda), introducerea celor care iau cuvantul, prezidarea intalnirii, asigurarea ca regulile sunt respectate,
incurajarea tuturor sa participe, respectarea  programarii, atingerea obiectivelor intalnirii, concluzionarea la
sfarsit.

Secretary(Assistant) / Secretara – the person who is responsible for the agenda and the minutes of a
meeting / persoana responsabila cu intocmirea agendei si a minutelor unei intalniri
Contact the secretary if you can’t attend the meeting. / Contacteaza secretara daca nu poti lua parte la
intalnire.

Participants / participanti – the people who attend a meeting/ persoanele care iau parte la intalnire
How many participants are expected? / Cati participanti sunt asteptati?

Annual General Meeting / Adunarea Generala Anuala – a meeting of directors and shareholders of a
company which is held once a year / o intalnire a directorilor si actionarilor unei companii, care are loc o data
pe an.

Extraordinary General Meeting / Adunarea Generala Extraordinara – a special meeting of directors

and shareholders to discuss an urgent matter / o intalnire speciala a directorilor si actionarilor pentru a
discuta o problema urgenta.

Vote / Votul – an expression of opinion or preferences about a question, for example, the choice of a
candidate / exprimarea unei opinii sau preferinte in legatura cu o problema, de exemplu, alegerea unui
candidat

Apologies (for absence)/ Scuze (legate de absenta) – announcement of names of people who cannot
attend / anuntarea numelor celor care nu pot lua parte la intalnire.

10.5 Essential language of meetings / Limbajul tipic al intalnirilor

10.5.1. Opening / Deschiderea

Starting the meeting / Deschiderea sedintei/ intrunirii
Good morning, everyone. I think we should make a start. / Buna dimineata tuturor. Cred ca ar trebui sa
incepem.
Right, shall we begin? / Bine, putem incepe?
It’s about time we got started. / Este timpul sa incepem.
OK, can we start now please?/ Bine, putem incepe acum, va rog?
We have received apologies from…..(names of people who cannot attend) / Am primit scuze de la ….(numele
persoanelor care nu au putut participa).

Introducing the participants, when necessary / Introducerea participantilor, atunci cand este
necesar
I’d like to introduce our partners from…/ As dori sa-i prezint pe partenerii nostri din…

Purpose of the meeting / Scopul intrunirii

We are here to discuss…/ Ne aflam aici pentru a discuta…
What we want to do today is to …/ Ceea ce ne propunem astazi este sa…
The purpose of this meeting is to …./ Scopul acestei intalniri este de a…
I’ve arranged this meeting to… / Am stabilit aceasta intrunire pentru a …
The main objective is to… / Obiectivul principal este sa…

First point / Primul subiect

Now, I’d like to move on the first point. / Acum as dori sa trecem la primul subiect.
The first point on the agenda is…/ Prima problema de discutat este…

Bringing others in / Introducerea celorlalti

I’d like to ask Mr.... to tell us his point of view on the subject. / L-as ruga pe Dl… sa ne impartaseasca
parerea cu privire la aceasta problema.
Mr. ...., would you like to comment on that? / Domnule…, ati dori sa comentati asupra acestui subiect?
How do you feel about what Mr. ... said? / Ce parere ai despre ceea ce a spus Dl…?
Would you like to add anything? / Ai dori sa adaugi ceva?
Have you got any comments on that? / Ai vreun comentariu legat de ceea ce s-a discutat?

Controlling the speakers/ Conducerea discutiilor

We are moving away from the point here. / Aici ne indepartam foarte mult de subiect.
Can you be brief? / Poti fi succint?
Sorry, I’ll have to stop you there. / Imi pare rau, dar va trebui sa te opresc.

Timekeeping / Respectarea programului

We need to move on now if we are going to get through everything. / Va trebui sa mergem mai departe daca
dorim sa trecem prin toate subiectele.
Right, that leaves us with about twenty minutes to discuss the final point. / In regula, ne raman aproximativ
douazeci de minute pentru a discuta ultima problema.
Summarizing key points during the meeting / Rezumarea subiectelor principale din cadrul
intrunirii (sedintei)
The main points we have looked at are…/ Principalele probleme pe care le-am analizat sunt…
So the issues we’ve looked at are…. / Deci problemele pe care le-am analizat sunt…

10.5.2. Discussions / Discutii

Asking for opinions/ Cererea de pareri

What’s your view on this? / Care este parerea ta cu privire la acest lucru?
What do you think, John? / Ce parere ai, John?
Could we hear what Mr. Brown has to say?/Putem auzi ce are de spus Dl..?
What are your feelings on this, Pam? / Ce crezi despre asta, Pam?

Giving opinions/A exprima opinii

I feel it will be…/ Consider ca va fi…
I think…./ Cred ca…
It is clear that… / Este clar ca…
In my view (opinion)…/ Dupa parerea mea…
It seems to me that…/ Eu sunt de parere ca…
Personally, I think… / Personal, consider….

Agreeing / A fi de acord
Can we agree on this point? / Putem fi de acord cu acest lucru?
I agree. / Sunt de acord.
I agree with…/ Sunt de acord cu…
You’re perfectly right. / Avesti absoluta dreptate.
I couldn’t agree more. / Sunt absolut de acord.
Precisely. / Precis.
Exactly. / Exact.
Absolutely. /Absolut.
You may be right there. / S-ar putea sa aveti dreptate.
I suppose so. /Asa cred.

Disagreeing / A nu fi de acord
That can’t be right! / Nu poate fi bine/ corect.
I’m sorry. I can’t agree with that. / Imi pare rau. Nu pot fi de acord cu aceasta.
I’m afraid I completely disagree with you. / Ma tem ca nu pot fi deloc de acord cu dvs.
I don’t agree. / Nu sunt de acord.
I’m sorry, but that’s out of the question. / Imi pare rau, dar nici nu se pune in discutie.
That’s absurd (ridiculous). / Este absurd (ridicol).
That’s not really how I see it. / Nu e tocmai ceea ce cred.

Interrupting / A intrerupe (a interveni)

Sorry to interrupt but…. / Imi pare rau ca trebuie sa va intrerup, dar
Excuse me, can I just say a word? / Imi cer scuze, pot spune doar doua vorbe?
If I can just stop you for a moment…/ Daca te pot opri pentru un moment…

Handling interruptions / A raspunde la interventii

Yes, go ahead please. / Da, va rog.
Could you just let me finish? / Ma puteti lasa doar sa termin?
I’ll come to that later. / Voi reveni asupra acestei probleme mai tarziu.

Indicating that you are listening / A arata ca asculti

Yes, I understand. / Da, inteleg.
Right. / Corect.
Yes, I see. / Da, inteleg.

Asking for clarification / A cere detalii

What exactly do you mean? / Ce anume vrei sa spui, mai exact?
Could you just go over that last part again? / Ati putea reveni asupra ultimei parti, va rog?
Sorry, I didn’t catch what you said. / Imi pare rau, nu am inteles ce ati spus.
Are you saying that…? / Vreti sa spuneti ca…?
Are you suggesting that…? / Vreti sa sugerati ca…?
If I understand (you) correctly… / Daca (te) inteleg bine…

Referring to other speakers/ A face referire la alti vorbitori

Going back to what Mr. was saying,…/ Revenind asupra a ceea ce a spus Dl. ….
As Ms. said, … / Dupa cum a spus Dna.,…
As you were saying earlier… / Dupa cum sustineai mai devreme…
To go over what’s been said… / Daca revenim la ceea ce s-a spus…

10.5.3. Ending / Incheierea

The chairperson should close the meeting by summarising any decisions that have been taken, as well as
outlining any follow-up action that will happen as a result of the meeting. / Presedintele trebuie sa incheie
intalnirea/ sedinta prin rezumarea concluziilor care s-au tras, precum si prin sublinierea actiunilor care vor
avea loc in urma intalnirii.

Summing up / Rezumarea
So, we’ve agreed to …/ Asadar, am fost de acord sa…
The decisions taken here today are… / Deciziile care s-au luat astazi sunt…
Now, to summarize what’s been said…/ Acum, pentru a rezuma tot ceea ce s-a spus…
Summarizing follow-up actions / Rezumarea actiunilor ce vor urma
Before the next meeting we need to… / Inainte de umatoarea intalnire va trebui sa…
Mr. ... will look into … / Dl. ... se va interesa de…
So, who’s going to… ? /  Deci, cine va … .?

Closing the meeting / Incheierea sedintei/ intrunirii

Thank you for coming. / Multumim ca ati venit.
That’s all for today. / Asta-i tot pentru astazi.
Let’s finish here. / Sa ne oprim aici.
I’m afraid we’re running out of time so we’re going to have to stop there. / Ma tem ca am depasit timpul
alocat si va trebui sa ne oprim aici.

Arranging next meeting / Stabilirea urmatoarei intalniri

The next meeting will be on… (date, time) / Urmatoarea intalnire va avea loc pe data de…(data, ora)
What day would suit people for the next meeting? Can you check your diaries? / Ce data ar conveni tuturor
pentru urmatoarea intalnire? Va puteti verifica agendele?

10.5.4. Other terms / Alti termeni

chair – administrator, presedinte, catedra universitara
to address the chair – a se adresa presedintelui
to chair – a prezida (to chair a meeting/ a prezida o adunare)
to be in the chair, to take the chair – a prezida o reuniune
to hold a chair – a ocupa o catedra universitara
meeting – adunare, intalnire, sedinta, jonctiune, imbinare
annual general meeting – adunare generala anuala
closed meeting – sedinta inchisa
emergency meeting – sedinta de urgenta
open meeting – sedinta deschisa
board meeting – reuniunea consiliului de administratie
creditor’s meeting – intrunirea creditorilor in caz de faliment
extraordinary general meeting – adunare generala extraordinara
management meeting – reuniune directoriala, consiliu directorial
minutes of a meeting – proces verbal al unei sedinte
private meeting – intrunire privata
public meeting – intrunire publica
shareholder’s meeting – adunarea actionarilor
to address a meeting – a lua cuvantul la o intalnire
to put a resolution to a meeting – a supune hotararii adunarii generale un vot al membrilor