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DCIM Cod : PG – 7.

9 – 02

RAPORT DE ANALIZA A RECLAMATIEI


Nr. raport _______/ data_________

Nr. si data de intrare a reclamatiei in INCDTP __________________________________________

Descrierea, pe scurt, a obiectului reclamatiei ____________________________________________

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Componenta comisiei de analiza a reclamatiei ___________________________________________

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Documente si inregistrari analizate ___________________________________________________

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Alte activitati efectuate pentru solutionarea reclamatiei ___________________________________

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Nota : Numarul raportului coincide cu numarul curentdin Registrul de reclamatii, la care a fost inscrisa reclamatia 1
Formular : Editia 1 (26.01.2021) / Revizia 0
DCIM Cod : PG – 7.9 – 02

Concluzii rezultate din analiza reclamatiei ______________________________________________

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Reclamatia a fost intemeiata :

o Da;
o Nu
o Partial

Nota : Numarul raportului coincide cu numarul curentdin Registrul de reclamatii, la care a fost inscrisa reclamatia 2
Formular : Editia 1 (26.01.2021) / Revizia 0
DCIM Cod : PG – 7.9 – 02

Recomandari pentru remedierea situatiei

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Data : Numele si semnaturile membrilor comisiei de analiza,

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Nota : Numarul raportului coincide cu numarul curentdin Registrul de reclamatii, la care a fost inscrisa reclamatia 3
Formular : Editia 1 (26.01.2021) / Revizia 0

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