Codul Etic

Code of Ethics

Introduction

1. INTRODUCTION

Introducere

1. INTRODUCERE

This Code expresses the ethical commitments and responsibilities in the performance

Acest cod exprim angajamentele i responsabilitile de natur etic cu privire la conducerea afacerilor

of business activities and corporate operations by the employees of Enel SpA and its

i a activitilor societii, asumate de ctre angajaii Enel SpA i de ctre societile controlate de ctre

subsidiaries1, whether executives or employees of any sort of these enterprises.

aceasta1, fie n calitate de administratori fie n calitate de angajai de orice natur ai acestor societi.

Enels mission is to generate and distribute value in the international energy market, to the

Misiunea Enel este de a crea valoare pe piaa internaional de energie, n spiritul competitivitii

benefit of our competitiveness and the requirements of our customers, the investments of

i spre beneficiul clienilor notri, a investiiilor efectuate de ctre stakeholder-i i a ndeplinirii

our shareholders and the expectations of everyone who works with us.

ateptrilor tuturor celor care lucreaz cu noi. Enel i desfoar activitatea n beneficiul

Enel works for the benefit of the community, with due regard for the environment and for the health

comunitii, respectnd mediul, sntatea i sigurana persoanelor, asumndu-i angajamentul de

and safety of persons, and with a commitment to ensuring a better world for future generations.

a asigura o lume mai bun generaiilor viitoare.

Enel aims to maintain and develop a relationship of trust with its stakeholders,

Enel dorete s menin i s dezvolte o relaie bazat pe ncredere cu prile interesate, respectiv

meaning those categories of individuals, groups or institutions which play a role in the

cu acele categorii de persoane, grupuri sau instituii a cror contribuie este solicitat pentru a

accomplishment of Enels mission or which have an interest in the pursuit of that mission.

realiza misiunea Enel-ului sau care au un interes n urmrirea acestei misiuni. Prile interesate sunt

Stakeholders are those who make investments tied to the activities of Enel, meaning, first

persoanele care fac investiii legate de activitile Enel, n primul rnd acionarii, angajaii, clienii,

and foremost, the shareholders, followed by employees, customers, suppliers and business

furnizorii i partenerii de afaceri. n sens larg, stakeholder se refer la toate persoanele sau

partners. In a broader sense, the term refers to all those individuals or groups, as well as the

grupurile, precum i la organizaiile sau instituiile care le reprezint, ale cror interese sunt

organisations or institutions which represent them, whose interests are directly or indirectly

influenate de efectele directe sau indirecte ale activitilor Enel: sunt incluse n aceast sfer

affected by the activities of Enel. This means the local and national communities in which

comunitile locale i naionale n care Enel i desfoar activitatea, precum i asociaiile de

Enel operates, as well as environmental associations, future generations, and so forth.

mediu, generaiile viitoare etc.

Unethical conduct in the performance of business activities compromises the relationship of

Conduita contrar eticii compromite, n desfurarea activitilor de afaceri, relaia bazat pe

trust between Enel and its stakeholders.

ncredere dintre Enel i stakeholder-i.

Unethical behaviour which fosters hostility towards Enel includes attempts on the

Aceast conduit care cultiv o atitudine ostil fa de Enel include ncercri din partea oricui,

part of anyone, either an individual or an organisation, to reap the benefits from the

fie persoan fizic, fie organizaie, de a profita de beneficiile ce rezult din aciunile altora prin

contributions of others by exploiting positions of power.

exploatarea funciilor de conducere.

1) Hereinafter, Enel will refer to Enel SpA and all of its direct and indirect subsidiaries.

1) n continuare termenul Enel nseamn Enel SpA i toate societile controlate direct i/sau indirect de aceasta.

Introduction

Introducere

A good reputation is an essential intangible resource.

Buna reputaie este o resurs imaterial esenial.

A good reputation in external relations favours investments by shareholders, customer

Buna reputaie n exterior favorizeaz investiiile acionarilor, loialitatea clientilor, atragerea celor mai

loyalty, the recruiting of the best human resources, peace of mind for suppliers and

bune resurse umane, linitea furnizorilor precum i ncrederea creditorilor. n interiorul societii, aceasta

reliability in the eyes of creditors. In terms of internal affairs, a good reputation contributes

contribuie la luarea deciziilor i la implementarea acestora fr divergene, i, de asemenea, contribuie

to taking decisions and implementing them without friction, organising work activities

la organizarea activitii fr controale birocratice ori utilizarea excesiv a autoritii.

without bureaucratic controls or an excessive use of authority.

Avnd n vedere c prezentul Cod Etic clarific ndatoririle specifice ale Enel cu privire la stakeholder-i

Given that the Code of Ethics clearly states the specific duties of Enel towards its stakeholders

(ndatoriri de loialitate), se propune considerarea codului ca termen de comparare n baza cruia se

(fiduciary duties), observance of the Code shall be a benchmark for judging the reputation of Enel.

poate judeca reputaia Enel.

The Code of Ethics consists of:

Codul Etic este alctuit din:

principiile generale care guverneaz relaiile cu partenerii i care definesc, n mod abstract, valorile
de referin pentru modul de desfurare a activitii n cadrul Enel;

the general principles governing relations with stakeholders, which determine, in an

abstract manner, the reference values for judging Enels activities;

the criteria of conduct in relations with each category of stakeholder, which generate
the specific guidelines and standards that Enel employees are required to follow in order
to comply with the general principles and to prevent unethical behaviour;

the implementation procedures, which delineate the system of control to ensure the
observance and continuous improvement of the Code of Ethics.

Inherent in the Code is an ideal of cooperation working to the mutual benefit of the parties

criteriile de conduit n relaiile cu fiecare categorie de parteneri, care genereaz liniile directoare i
normele specifice pe care colaboratorii Enel trebuie s le urmeze pentru a respecta principiile
generale i pentru a preveni conduita contrar eticii;
procedurile de implementare, care descriu sistemul de control menit s asigure respectarea i
mbuntirea continu a Codului Etic.
O valoare intrinsec a Codului este idealul cooperrii n beneficiul reciproc al prilor implicate, n

involved, in accordance with the role of each. For this reason, Enel requests that each

conformitate cu rolul fiecreia. Lund n considerare acest fapt, Enel solicit respectarea Codului Etic de

stakeholder deal with the Group in accordance with principles and rules based on a similar

ctre fiecare parte interesat, conform principiilor i regulilor care stau la baza ideii similare de conduit

idea of ethical conduct.

etic.

The principles and provisions contained in the present Code of Ethics have as their target

Principiile i prevederile coninute n Codul Etic se aplic Consiliului Director, Auditorilor precum i

the members of the Board of Directors, of the Board of Statutory Auditors and of the other

tuturor organelor de verificare ale Enel S.p.A. , societilor controlate de aceasta, managerilor,

control bodies of Enel S.p.A. and of the group of companies that it controls, as well as

angajailor i asociaiilor care au legturi contractuale de orice fel cu Enel, inclusiv cele ocazionale i/sau

managers, employees and associates linked with the Group by way of contractual relations

temporare.

of any type, including occasional and/or solely temporary contracts.

Enel solicit tuturor societilor implicate sau participante i principalilor furnizori un comportament

Enel further requires that all businesses which are affiliated or in which it holds an interest

care s respecte principiile generale ale prezentului Cod Etic.

as well as its main suppliers and partners conduct themselves in compliance with the
general principles of the present Code.
The Code of Ethics is applicable both in Italy and abroad, with due regard for the cultural,
social and economic differences prevailing in the various countries in which Enel operates.

Codul Etic este valabil att n Italia ct i n afara acesteia, dar lund n considerare deosebirile culturale,
sociale i economice ale rilor n care opereaz Enel.

General principles

2. GENERAL PRINCIPLES

Principii generale

2. PRINCIPII GENERALE

2.1 Impartiality

2.1 Imparialitate

In decisions that influence relations with its stakeholders (the choice of customers to be

n deciziile care influeneaz relaiile cu partenerii (alegerea clienilor crora urmeaz a le fi prestate

served, relations with shareholders, personnel management or work organisation, the

servicii, relaiile cu acionarii, managementul resurselor umane sau organizarea activitii, selectarea i

selection and management of suppliers and partners, relations with the surrounding

gestionarea furnizorilor, relaiile cu comunitarea nconjurtoare i instituiile care o reprezint), Enel

community and the institutions which represent it), Enel avoids all forms of discrimination

evit orice form de discriminare bazat pe vrst, sex, preferine sexuale, sntate, ras, naionalitate,

based on the age, gender, sexual preference, health, race, nationality, political opinions or

opinii politice sau confesiune a acestora.

religious beliefs of its interlocutors.

2.2 Onestitate
2.2 Honesty

n contextul activitilor lor profesionale, angajaii Enel trebuie s respecte, cu maxim seriozitate, att

Within the context of their professional activities, Enel employees are required to comply,

legislaia n vigoare, ct i Codul Etic i regulamentele interne. Urmrirea intereselor Enel nu va fi sub

with all due diligence, with the laws currently in force, as well as the internal Code of Ethics

nicio form utilizat drept justificare a unui comportament necinstit.

and regulations. Under no circumstances may the pursuit of the interests of Enel be used as
a justification for dishonest conduct.

2.3 Conduita adecvat n cazul unui potenial conflict de interese

2.3 Proper conduct in the case of potential conflicts of interest

tranzacie se afl sau par a se afla n conflict de interese. Aceasta include nu numai situaii n care

Pe parcursul desfurrii oricrei activiti trebuie evitate acele situaii n care prile implicate n
In the performance of any activity, situations in which the parties involved in the

angajaii urmresc un interes care difer de scopul pe care i l-a propus Enel sau de interesele

transactions have, or appear to have, a conflict of interest must be avoided. This means not

partenerilor, ci i situaii n care acetia obin un avantaj personal din fructificarea oportunitilor de

only situations in which the employee pursues an interest that differs from Enels mission or

afaceri ale Enel, precum i situaiile n care reprezentanii clienilor sau furnizorilor sau ai instituiilor

from the balancing of the interests of the stakeholders, but also those in which he or she

publice acioneaz n contradicie cu ndatoririle de loialitate corespunztoare funciilor acestora n

takes personal advantage of Enels business opportunities or in which the representatives

relaiile lor cu Enel.

of customers or suppliers, or of public institutions, act in contrast to the fiduciary duties

connected with their positions in their relations with Enel.

2.4 Confidenialitate

2.4 Confidentiality

confideniale, exceptnd situaiile n care s-a acordat o autorizare expres i n conformitate cu legislaia

Enel garanteaz confidenialitatea informaiilor care se afl n posesia sa, i se abine de la a accesa date
Enel guarantees the confidentiality of the information in its possession, and refrains from

n vigoare. Suplimentar, se interzice angajailor Enel s foloseasc informaii confideniale n scopuri

searching for confidential data, except in cases where express and informed authorisation

care nu au legtur cu exercitarea activitilor profesionale ale acestora, precum n cazul utilizrii

has been granted and in compliance with legislation currently in force. In addition, Enel

informaiilor privilegiate pentru efectuarea de tranzacii cu aciuni.

employees are prohibited from using confidential information for purposes not tied to the
exercise of their activities, as in the case of insider trading or manipulation of the market.

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General principles

Principii generale

2.5 Relations with shareholders

2.5 Relaiile cu acionarii

Shareholders, both current and potential, are not merely a source of financing, but holders of

Acionarii, att cei actuali ct i cei poteniali, nu reprezint doar o surs de finanare, acetia fiind i

various types of opinions and moral preferences. In order to reach decisions on investments

posesori de opinii i preferine morale. Pentru a putea lua decizii cu privire la investiii i la societate,

and company resolutions, they must, therefore, receive all the relevant information available.

acetia trebuie s primeasc toate informaiile relevante disponibile. Enel creeaz condiiile pentru o

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Enel creates such conditions as to facilitate the widespread and conscious participation of

larg i bun informare n vederea participrii acionarilor la luarea de decizii care afecteaz interesele

shareholders in the decisions that concern them, ensures parity of information and, finally,

acestora. Promoveaz de asemenea principiul egalitii informaiilor, suplimentar principiului aprrii

protects the interests of Enel and of the body of shareholders against initiatives that are not

intereselor Enel i ale tuturor acionarilor n faa actelor concertate ale unor coaliii ale acionarilor

based on the principles of transparency and correctness.

menite s duc la realizarea intereselor lor individuale.

2.6 Safeguarding shareholder value

2.6 Valorificarea investiiei acionare

In order to provide an adequate return for the risk taken by the shareholders investing

Enel depune eforturi pentru a se asigura c activitile sale economice/financiare protejeaz, pe de-o

their own capital, Enel works to ensure that its economic and financial performance both

parte, dar i sporesc, pe de alt parte, valoarea sa, cu scopul de a produce o rentabilitate

safeguards and increases its value.

corespunztoare riscului asumat de acionarii care i-au investit capitalul propriu n Enel.

2.7 The value of human resources

2.7 Valoarea resurselor umane

The employees of Enel are an indispensable factor in its success.

Salariaii Enel reprezint un factor indispensabil n succesul acesteia.

With this in mind, Enel defends and promotes the value of its human resources, so as

innd cont de acest fapt, Enel apr i promoveaz valoarea resurselor sale umane pentru a-i

to improve and augment the assets and competitive force represented by the skills of

mbunti i spori patrimoniul, precum i fora competitiv reprezentat de abilitile fiecrui angajat.

each employee.
2.8 Exercitarea echitabil a autoritii
2.8 Equitable exercise of authority

n procesul de stabilire i gestionare al relaiilor contractuale, care implic crearea de relaii ierarhice n

In endorsing and managing contractual relations which entail the establishment of

special cu angajaii Enel se angajeaz s asigure exercitarea autoritii ntr-o manier corespunztoare

hierarchical relations in particular with employees Enel undertakes to ensure that the

i corect, fr niciun fel de abuz.

authority is exercised in a fair and correct manner, without abuse of any form.

Enel garanteaz n special c autoritatea nu se va manifesta prin exercitarea puterii n detrimentul

In particular, Enel guarantees that that authority shall not lead to any exercise of power

demnitii sau independenei unui angajat, i c deciziile luate cu privire la organizarea relaiilor de

that proves detrimental to the dignity or independence of an employee, and that decisions

munc vor asigura protejarea valorii reprezentate de angajai.

involving the organisation of working activities shall safeguard the value of employees.
2.9 Integritatea individului
2.9 Integrity of the individual

Enel garanteaz integritatea fizic i moral a salariailor si prin punerea la dispoziie de condiii de

Enel guarantees the physical and psychological integrity of its employees, with working

munc ce respect demnitatea individului i de locuri de munc corespunztoare din punct de vedere

conditions that respect the dignity of the individual, regulations for conduct based on good

al securitii i sntii n munc.

manners, and workplaces that are safe and healthy.

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General principles

Principii generale

Furthermore, Enel acts to ensure that there are no episodes of intimidation, mobbing or

n plus, Enel acioneaz astfel nct s se asigure c nu exist momente de intimidare, hruire sau

stalking in the workplace.

urmrire la locul de munc.

It follows that requests or threats designed to lead individuals to commit acts that are

Prin urmare, nu sunt tolerate solicitrile sau ameninrile menite s determine o persoan s comit

against the law or the Code of Ethics, or to act in a manner detrimental to the moral or

acte care sunt contrare legii sau Codului Etic, sau mpotriva convingerilor sau preferinelor morale i

personal convictions or preferences of anyone else, are not tolerated.

personale ale acesteia.

2.10 Transparent and complete information

2.10 Transparena i caracterul complet al informaiilor

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Enel employees are required to supply complete, transparent, understandable and

Colaboratorii Enel vor furniza informaii complete, transparente, inteligibile i corecte, astfel nct

accurate information, in such a way that, in establishing their relations with the Group,

partenerii acesteia, n stabilirea relaiilor cu Grupul, s poat lua decizii independente i informate cu

the stakeholders are able to reach independent, informed decisions regarding the interests

privire la interesele implicate, la alternative i la orice consecine semnificative ale acestora. La

involved, as well as the alternatives and any significant consequences. In formulating any

redactarea oricrui contract, n special, Enel caut s informeze cealalt parte din contract, ntr-o

contracts, in particular, Enel takes care to specify to the other contracting party, in a clear

manier clar i inteligibil, cu privire la aciunile care vor trebui realizate n cazul survenirii oricruia

and understandable way, the conduct to be followed under all foreseeable circumstances.

dintre evenimentele care pot fi anticipate.

2.11 Diligence and precision in the performance of tasks and contracts

2.11 Seriozitate i precizie n ndeplinirea sarcinilor de serviciu i redactarea contractelor

Contracts and work assignments must be carried out in accordance with the points agreed

Contractele i sarcinile de serviciu trebuie executate n conformitate cu termenii convenii, n mod

to in an informed manner by the parties involved. Enel undertakes not to exploit conditions

contient, de ctre prile implicate. Enel se angajeaz s nu exploateze lipsa de cunotine sau

of ignorance or incapacity affecting its parties.

incapacitatea care afecteaz cealalt parte.

2.12 Correct and fair conduct in any renegotiation of contracts

2.12 Conduita corespunztoare i corect n gestionarea i eventuala renegociere a contractelor

Situations are to be avoided in which anyone acting in the name or on behalf of Enel attempts

Sunt de evitat situaiile n care orice persoan care acioneaz pentru sau n numele Enel ncearc s

to take advantage of contractual shortcomings in existing relations, or any other unforeseen

profite de pe urma deficienelor contractuale n relaiile existente, sau n orice alte evenimente

circumstances, in order to renegotiate a contract, for the sole purpose of exploiting a position
of dependency or weakness in which the interlocutor happens to find itself.
2.13 Quality of services and products
Enels activities are oriented towards satisfying and safeguarding its customers, with due
attention being paid to any requests that might lead to an improvement in the quality of
products and services.
For this reason, Enel gears its R&D and marketing activities towards achieving high
standards of quality in its services and products.

neprevzute, pentru a renegocia un contract, cu unicul scop de a exploata o poziie de dependen sau
slbiciune n care cealalt parte se poate gsi.
2.13 Calitatea serviciilor i a produselor
Activitile Enel au ca scop satisfacia i protecia clienilor si, acordndu-se o atenie deosebit oricror
solicitri care ar putea mbunti calitatea produselor i a serviciilor.
Din acest motiv, Enel i intensific activitile de cercetare, dezvoltare i marketing, n vederea atingerii
celor mai nalte standarde de calitate pentru serviciile i produsele sale.

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General principles

Principii generale

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2.14 Fair competition

2.14 Concuren loial

Enel upholds the principle of fair competition and refrains from conduct that proves

Enel susine principiul concurenei loiale, abinndu-se de la ncheierea de nelegeri ilicite, de la aciuni

collusive or predatory or that represents abuse of a dominant position.

de acaparare a pieei, sau care ar constitui un abuz de poziie dominant.

2.15 Responsibility towards the community

2.15 Responsabilitatea fa de comunitate

Enel is aware of the direct and indirect influence which its activities can have on the

Enel este contient de influena, att direct ct i indirect, pe care o au activitile sale asupra

conditions, economic and social development and general wellbeing of the community, as

dezvoltrii economice i sociale i a bunstrii generale a comunitii precum i de importana obinerii

well as the importance of obtaining social acceptance in the communities where it operates.

acceptului social n comunitile n care opereaz. innd cont de acest fapt, Enel intenioneaz s

With this in mind, Enel intends to conduct its investment activities in an

ntreprind activiti de investiii ntr-o manier responsabil fa de mediu, cu respectarea

environmentally sustainable manner, respecting local and national communities

comunitilor locale i naionale, n acelai timp cu susinerea iniiativelor culturale i sociale n vederea

while supporting initiatives of cultural and social value in order to further improve its

mbuntirii reputaiei sale i a acceptrii de ctre societate n general.

reputation and acceptance by society at large.

2.16 Protecia mediului
2.16 Environmental protection

Mediul este resursa primar pe care Enel se angajeaz s o protejeze. n acest scop, n planificarea

The environment is a primary resource that Enel is committed to defending. To this end,

activitilor sale, Enel caut s creeze un echilibru ntre iniiativele economice i chestiunile vitale de

and in consideration of the rights of future generations, in planning its activities Enel seeks

protecie a mediului, lund n considerare generaiile viitoare.

to strike a balance between economic initiatives and vital environmental concerns.

Enel depune eforturi pentru a reduce impactul pe care l provoac activitile sale asupra mediului i a

In addition to taking preventive action against risks to the population and the environment,

zonelor rurale, suplimentar fa de msurile preventive adoptate mpotriva riscurilor cu care se

Enel is working to improve the impact of its activities on the environment and the

confrunt populaia i mediul, nu numai prin respectarea regulamentelor, ci i prin asigurarea

landscape, not only by complying with regulations, but also by taking into account the

dezvoltrii cercetrii tiinifice i a utilizrii celor mai bune practici n domeniu.

development of scientific research and the best practices in the sector.

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Criteria of conduct

Criterii de conduit

3. CRITERIA OF CONDUCT

3. CRITERII DE CONDUIT

SECTION I.
Criteria of conduct in relations with shareholders

SECIUNEA I.
Criterii de conduit n relaiile cu acionarii

3.1 Corporate governance

3.1 Corporate governance

Enel adopts a system of corporate governance inspired by the highest standards of

Enel adopt un sistem de guvernare corporatist n conformitate cu cele mai ridicate standarde n

transparency and correctness in the management of the company. This system complies

materie de transparen i corectitudine n privina managementului unei companii. Acest sistem,

with the provisions of law and with the CONSOB (national Commission for Companies and

respect prevederile legii i regulamentele CONSOB, precum i Codul de Guvernare Corporatist

the Stock Exchange) regulations and is likewise in line both with the recommendations of

aplicabil societilor listate la burs (pe care Enel SpA l-a adoptat din anul 2000) i cele mai bune

the Corporate Governance Code of listed companies (which Enel SpA has adopted since

practici internaionale. Acest sistem de guvernare corporatist a societii reprezint un instrument

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2000) and with international best practices.

esenial prin care se asigur un management eficient i un control efectiv al activitilor unei companii,

As well as representing an essential tool for ensuring the efficient management and effective control

avnd scopul de a:

over company activities, the corporate governance system adopted by Enel has the purpose of:

maximiza valoarea investiiei pentru acionari;

creating value for shareholders;

asigura servicii de calitate clienilor;

ensuring quality of service for customers;

controla riscurile ce decurg din activitatea Enel;

controlling business risks;

asigura transparena fa de piaa de capital;

ensuring transparency vis--vis the market;

reconcilia interesele acionariatului, cu o atenie deosebit acordat micilor Investitori;

- reconciling the interests of all the different components of the shareholder base, with

cultiva contientizarea importanei sociale a activitii n care Enel este implicat i de necesitatea

particular attention for small shareholders;

cii de urmat pentru a asigura atenia cuvenit, n desfurarea activitii, n interesul tuturor celor

nurturing awareness of the social importance of the activity in which Enel is engaged

implicai.

and of the ensuing need to give due consideration, in the carrying out of such activity,

Structurile de conducere implicate n ndeplinirea acestor obiective sunt, n primul rnd Adunarea

to all the interests involved .

general a acionarilor, Consiliul Director precum i Comitetele de Control, Preedintele, Directorul

The governance units involved in the pursuance of these objectives are, primarily, the general

General i Departamentul de Audit al Enel S.p.A.

shareholders meeting, the Board of Directors and its internal committees with advisory or
proactive duties, the Chairman, the CEO and the Board of Statutory Auditors of Enel S.p.A.

n ceea ce privete controlul intern, Enel adopt un sistem special al crui scop este de a se asigura c

In the area of internal control, Enel adopts a special system the purpose of which is to

procedurile corporate sunt adecvate n ceea ce privete eficacitatea, eficiena i optimizarea economic,

ensure that the various corporate procedures are adequate in terms of their effectiveness,

garantnd autenticitatea i corectitudinea nregistrrilor, i, n final s apere capitalul societii i s se

efficiency and economic optimisation, to guarantee the reliability and correctness of

asigure de faptul c operaiunile sunt conforme regulilor i reglementrilor interne i externe,

accounting records and, finally, to safeguard corporate assets and make sure that operations

directivelor la nivel corporate i liniilor directoare emise pentru a asigura o gestionare i un

comply with internal and external rules and regulations, as well as with corporate directives

management eficient.

and guidelines designed for sound and efficient and efficient management.

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Criteria of conduct

Criterii de conduit

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The appointment by Enel S.p.A. of outside auditors of the financial statements and the

Numirea de auditori externi de ctre Enel S.p.A. pentru auditarea declaraiilor financiare i declaraiilor

consolidated financial statements occurs in full transparency and with utmost observance of

financiare consolidate are loc respectnd principiul transparenei, a legilor i regulamentelor aflate n

laws and regulations currently in force. The conferment by Enel of additional assignments

vigoare. Conferirea de ctre Enel a unor sarcini suplimentare diferite fa de efectuarea auditului

other than accounts auditing on the auditing firm or its network is to be considered an

contabil firrmei de audit reprezint o situaie excepional i este permis doar n cazul apariiei

exceptional occurrence and is allowed only in conditions of documented need (from a

necesitii de elaborare a unui document (solicitat din perspectiv juridic, economic sau n privina

legal, economic or quality of service perspective), and is limited to the types of service the

calitii serviciilor) i este limitat tipului de serviciu a crui efectuare nu este interzis societii

supply of which on the part of the auditing firm or its network is not prohibited by the

auditoare ori reelei sale, de ctre diverse reglementri legale. Pentru a garanta independena

laws and regulations of reference. To guarantee the independence of the auditor and the

auditorului, a transparenei i corectitudinii procedurilor, conferirea unor sarcini suplimentare firmei de

transparency and correctness of the procedure, the conferment of additional assignments

audit i reelei sale este reglementat de proceduri specifice.

on the auditing firm and its network is regulated by specific procedures.

Pentru asigurarea transparenei i a corectitudinii, att n privina coninutului ct i al procedurilor, n
To ensure the transparency and correctness, both substantial and procedural, of

cadrul tranzaciilor cu prile afiliate, Enel adopt reguli aduse la cunotina pieei n mod

transactions with related parties, Enel adopts regulations - duly brought to the attention

corespunztor care stabilesc procedura de aprobare i implementare a respectivelor tipuri de

of the market - that establish the procedures for approving and carrying out that

tranzacii.

particular type of transactions.

Reglementrile stabilesc, de asemenea, un sistem de comunicare i certificare, cu scopul de a identifica

The regulations also discipline a system of communications and certifications for the

prompt, nainte de formalizare, a tranzaciilor cu prile afiliate care implic administratori i auditori ai

purpose of promptly identifying, before the formalisation, transactions with related parties

Enel SpA, precum i personal executiv cu responsabiliti strategice (sau pri aflate n relaii cu astfel de

that involve directors and statutory auditors of Enel SpA, as well as Enel executives with

persoane).

strategic responsibilities (or parties related through such persons).

3.2 Transparena fa de pia
3.2 Information to the market
Enel acts in full transparency and adopts specific procedures to ensure the accuracy and
veracity of corporate communications (financial statements, periodic reports, information
prospectuses etc.) and to prevent the commission of corporate offences (i.e. issuing false
corporate statements, impeding the functions of the Supervisory Authorities etc.) and
market abuses (insider trading and market manipulation).
Enel also supplies all the information needed by investors to make decisions based on
knowledge and understanding of corporate strategic choices, operational performance and
the expected return on invested capital.
All financial communications effected by Enel are characterised not merely by compliance
with the relevant rules and regulations, but also by language that is easy to understand,
together with information that is thorough, timely and uniform for all investors.

Enel acioneaz conform principiului transparenei i adopt proceduri specifice pentru a asigura
acurateea i veridicitatea comunicaiilor (declaraii financiare, rapoarte periodice, prospecte de
informaii, etc) i a preveni comiterea de acte ilegale (emiterea unor declaraii false referitoare la
activitatea firmei, mpiedicarea exercitrii atribuiilor de ctre Autoritile de Supraveghere, etc) i
abuzuri asupra pieei (tranzacii bazate pe informaii privilegiate i manipularea pieei).
Enel furnizeaz toate informaiile necesare investitorilor pentru a lua decizii care se bazeaz pe opiuni
strategice, performan operaional i rentabilitatea preconizat a capitalului investit.
Toate comunicrile financiare ale Enel sunt caracterizate nu doar prin conformitatea cu regulile i
regulamentele relevante, dar i printr-un limbaj uor de neles, mpreun cu o informare complet,
actualizat i uniform pentru toi investitorii.

20

Criteria of conduct

Criterii de conduit

21

As well as a duty vis--vis the market, Enel deems it to be in its own specific interest

Totodat, ca parte a obligaiilor ce-i revin vizavi de pia, Enel consider ca fiind n interesul su s

to engage in an ongoing dialogue with the general body of shareholders, and with

poarte un dialog continuu cu ntreg acionariatul, precum i cu investitorii instituionali, dialog bazat pe

institutional investors, based on a mutual understanding of roles. As regards institutional

nelegerea reciproc a rolurilor. n ceea ce privete investitorii de tip instituional i analitii financiari,

investors and financial analysts, Enel is committed to providing suitable information via

Enel se oblig s asigure punerea la dispoziie a informaiilor corespunztoare, prin intermediul unor

specific presentations and periodical road shows. For small shareholders, on the other

prezentri specifice i a edinelor de informare. Pentru acionarii minoritari, Enel se oblig s asigure (1)

hand, Enel is committed to ensuring (1) uniformity of information, including by means of

informaii uniforme, inclusiv publicarea pe internet a tuturor documentelor de interes pentru investitorii

publication on the web site of all documents destined for institutional investors;

de tip instituional; (2) simultaneitate cu informrile oferite investitorilor de tip instituional;

(2) simultaneousness with information provided to institutional investors;

(3) utilizarea mijloacelor dinamice de comunicare pe internet.

(3) the use of dynamic web communications tools.

3.3 Controlul informaiilor care pot influena preul aciunilor (informaiilor privilegiate)
3.3 Control of privileged information

Enel adopt reguli i regulamente specifice n privina manevrrii i procesrii informaiilor confideniale,

Enel adopts specific rules and regulations for the handling and processing of confidential

ce cuprind inclusiv procedurile referitoare la circulaia n exterior a documentelor i informaiilor ce se

information, which also include the procedures for the external circulation of documents

refer la activitatea Enel, n mod special la informaiile privilegiate. Managerii din cadrul Enel, angajatii i

and information concerning Enel, which particular reference to privileged information.

asociaii vor evita orice conduit care ar putea facilita utilizarea informaiilor privilegiate n scopul

Enel managers, employees and associates shall avoid conduct that may give rise to insider

efecturii de tranzacii cu aciuni, inclusiv de ctre teri. Pentru a asigura o transparen maxim, au fost

trading and market manipulation, including by third parties. In order to ensure maximum

adoptate proceduri detaliate privind tranzaciile n cadrul grupului, aliniate la cele mai bune practici

transparency, procedures for internal dealing in observance of the law and in line with

internaionale respectiv sistemul legislativ aflat n vigoare.

international best practices have been adopted.

Aciunile Enel deinute la sfritul exerciiului financiar de ctre membrii Consiliului de Administraie,

Enel shares held by the members of the Board of Directors and the Board of Statutory Auditors,

membrii Comisiei de Cenzori, precum i de ctre directori responsabili cu strategia Enel SpA, sunt

as well as by executives with strategic responsibilities in Enel S.p.A., are published in the annual

detaliate n declaraiile financiare anuale, alturi de achiziiile sau vnzrile efectuate n cursul anului de

financial statements, together with the purchases or sales made in the course of the year.

ctre aceste persoane.

Enel has set up (and regularly updates) a register recording the persons, both legal and

Enel a ntocmit un registru (care este actualizat periodic) ce conine numele persoanelor fizice i juridice

natural who, by virtue of their work or professional activity or because of the tasks they

care, prin prisma muncii efectuate, a activitii profesionale sau a sarcinilor pe care le ntreprind n

perform on behalf of Enel, have access to privileged information. Said register has the

numele Enel au acces la informaii privilegiate. Acest registru are scopul de a crete nivelul de

purpose of raising awareness among those whose names are contained therein of the

contientizare al persoanelor ale cror nume sunt cuprinse n el, n privina importanei informaiilor

importance of the privileged information at their disposal, facilitating at the same time
the Supervisory Authoritys supervision of compliance with the regulations provided to
safeguard market integrity.

privilegiate care le sunt puse la dispoziie, facilitnd n acelai timp demersul Autoritii de
Supraveghere, de conformare cu regulamentele existente, necesare pentru a asigura integritatea pieei.

22

Criteria of conduct

Criterii de conduit

SECTION II.
Criteria of conduct in relations with other parties

SECIUNEA II.
Criterii de conduit n relaiile cu alte pri

3.4 Information processing

3.4 Prelucrarea informaiilor

Information on stakeholders is processed by Enel with full respect for the confidentiality

Informaiile despre prile interesate sunt prelucrate de Enel respectnd confidenialitatea i viaa

23

and privacy of the parties involved.

particular a celor implicai.

To this end, specific policies and procedures for the protection of information are applied

n acest scop, s-au aplicat i actualizat n mod constant politicile speciale i procedurile privind protecia

and kept constantly up to date. In particular, Enel:

informaiilor. n mod special, Enel:

a stabilit o structur organizatoric pentru prelucrarea informaiilor, care asigur separarea

clasific informaia prin creterea nivelurilor de importan, adoptnd msuri n contrapartid

has established an organisational structure for the processing of information that

ensures the proper separation of roles and responsibilities;

classifies the information according to increasing levels of sensitivity and adopts

corespunztoare a rolurilor i a responsabilitilor;

appropriate countermeasures for each phase of processing;

demands that third parties involved in the processing of the information sign

pentru fiecare faz a prelucrrii;

solicit terilor implicai n procesul de informare s semneze acorduri de confidenialitate.

confidentiality agreements.
3.5 Cadouri, articole gratuite i beneficii
3.5 Gifts, free articles and benefits

Este interzis acordarea oricrui tip de cadouri care depete sau care este considerat ca excednd

Any form of gift which exceeds or can be construed as exceeding normal commercial

limitele obinuite ale practicilor comerciale sau ale politeii sau care este n orice caz menit s obin

practices or courtesy, or which is in any way meant to obtain favourable treatment in the

tratamente favorabile ca urmare a oricrei activiti legate de Enel. Sunt interzise, n special, toate

pursuit of any activity tied to Enel, is prohibited. Specifically, all forms of gifts to public

formele de cadouri oferite funcionarilor publici din Italia sau din strintate, auditorilor, consilierilor

officials in Italy or abroad, auditors, directors of Enel SpA and its subsidiaries, members of

Enel SpA i Societilor controlate de aceasta, membrilor Comisiei de Cenzori sau familiilor acestora,

the Board of Statutory Auditors or to their family members, capable of influencing their

capabile s influeneze independena judecii acestora sau obinerea oricror tipuri de avantaje.

independence of judgement or obtaining any type of advantage are prohibited.

Aceast regul, de la care nu vor face excepie nici acele ri unde oferirea cadourilor de valoare

This rule, to which there shall be no exceptions, even in those countries where offering gifts of

partenerilor comerciali este un obicei local, se refer n acelai timp i la cadourile promise sau oferite

value to commercial partners is a custom, covers gifts promised, offered or received. The term

precum i la cele primite. Termenul cadou desemneaz orice tip de beneficiu (participarea gratuit la

gift refers to any type of benefit (participation in conferences free of charge, the promise of a

conferine, promisiunea oferirii unui loc de munc etc.) n toate cazurile, Enel se abine de la practici

job offer etc.). In all cases, Enel refrains from practices not permitted by the law, by commercial

nepermise de ctre lege, practica comercial sau normele de conduit etic (presupunnd c acestea

practice or by ethical codes (if known) of the companies or entities with which it has relations.

sunt cunoscute) ale companiilor sau persoanelor juridice cu care interrelaioneaz. Articolele gratuite

The free articles offered by Enel are meant to promote Enels brand image.

oferite de Enel au menirea de a promova imaginea brandului Enel. Cadourile oferite, cu excepia celor

With the exception of those of modest value, gifts offered must be handled and authorised

de o valoare modic, trebuie s fie documentate, manevrate i autorizate conform procedurilor

as per company procedures and must be documented. Enel employees or associates that

companiei. Angajaii sau asociaii Enel care primesc articole gratuite sau beneficii care nu se afl n

receive unauthorised free gifts or benefits must inform the Audit Department of Enel SpA,

categoriile autorizate, sunt obligai s notifice Departamentul de Audit al Enel SpA, care va evalua

which will then assess the appropriateness thereof.

oportunitatea acestora.

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Criteria of conduct

Criterii de conduit

3.6 External communications

3.6 Comunicri cu exteriorul

Enels communications to its stakeholders (including those made through the mass media)

Comunicrile Enel cu partenerii si (inclusiv acelea transmise prin mijloacele media) sunt formulate

25

are formulated in respect of the right to information. Under no circumstances is the

respectnd dreptul accesului la informaie. Nu se permite o comunicare fals sau care s aib la baz

communication of false or biased information or comments permitted.

informaii sau comentarii deformate.

All communications comply with the law, rules and practices of professional conduct and

Toate comunicrile respect legea, regulile i practicile de conduit profesional i trebuie s fie clare,

must be made in a clear, transparent and timely manner, safeguarding, among other

transparente, ntr-o manier prompt, protejnd, printre alte elemente, informaii care pot influena

elements, price-sensitive information and industrial secrets.

preul aciunilor sau cu privire la secrete industriale.

All forms of pressure on the mass media, or attempts to obtain favours from same,

Toate formele de presiune asupra mass media, sau ncercrile de a obine favoruri de la acetia, vor fi

are to be avoided.

evitate.

In order to ensure maximum access, all press releases are published at www.enel.it and

Toate comunicatele de pres sunt publicate pe www.enel.it i www.enel.com, pentru a se asigura

www.enel.com. In addition to offering the online activation of services, the Enel portal

maximum de acces. n plus fa de oferirea posibilitii de activare online a serviciilor, portalul Enel

contains a number of thematic channels providing in-depth information on issues related

conine un numr de canale tematice care furnizeaz informaii detaliate despre specificul activitii

to Enels core business (the environment, ecology, the science and geo-economics of

desfurate de Enel (mediu, ecologie, tiin i geo-economia resurselor energetice, i aa mai departe),

energy resources, and so on) and enabling exchange and debate with stakeholders.

facilitnd schimbul de informaii i dezbaterile cu prile interesate. Pentru a garanta coerena i

To guarantee that information is complete and consistent, Enels media relations are

integritatea informaiilor, relaiile cu mass media ale Enel sunt realizate sub coordonarea exclusiv a

maintained exclusively with the coordination of the departments assigned to the task.

departamentului competent.

Enel takes part in conferences, seminars and roundtables, and permits the publication

Enel particip la conferine, seminarii i mese rotunde, i permite publicarea de lucrri tiinifice, tehnice,

of scientific, technical, social or economic works on its activities, in accordance with the

sociale sau economice despre activitile sale, n conformitate cu urmtoarele reguli generale de

following general rules of conduct:

conduit:

participation in any given conference of a limited number of Enel employees;

participarea la orice conferin a unui numr limitat de angajai Enel;

prior notification to the Communications Department of Enel SpA.

notificarea prealabil a Departamentului Comunicare al Enel SpA.

CHAPTER I.
Criteria of conduct in relations with employees

CAPITOLUL I.
Criterii de conduit n relaiile cu angajaii
3.7 Recrutarea resurselor umane

3.7 Recruitment

Evaluarea personalului care urmeaz s fie angajat se face pe baza corespondenei dintre profilurile

The evaluation of personnel to be hired is performed on the basis of the degree to which the

candidailor cu cele cutate, n raport cu exigenele companiei, i n conformitate cu principiul acordrii

candidates profile corresponds to the characteristics being sought and to the companys needs, and

de oportuniti egale tuturor. Informaia solicitat este strict legat de verificarea caracteristicilor

in compliance with the principle of equal opportunity for all the individuals involved. The information

profesionale i psihologice, aptitudinile cutate, cu asigurarea celui mai nalt respect pentru viaa i

requested is strictly related to verification of possession of the professional and psychological-aptitudinal

prerile personale ale candidailor.

characteristics being sought, with the utmost respect for the candidates private sphere and opinions.

26

Criteria of conduct

Criterii de conduit

27

Within the limits of the available information, the personnel department takes appropriate measures

Departamentul de resurse umane, n limitele informaiei disponibile, va lua msurile potrivite pentru a

to avoid instances of favouritism, nepotism or cronyism during the selection and hiring phases (for

evita situaii de favorizare, nepotism sau clientelism n timpul perioadelor de selecie i angajare (de

example, by ensuring that the individual making the selection has no family ties with the candidate).

exemplu, avnd grij ca cel care face selecia s nu aib legturi de rudenie cu unii dintre candidai).

Enel SpA does not offer contracts of free-lance or salaried employment to employees of companies

Enel SpA nu ncheie contracte de munc sau convenii de prestri servicii cu angajai ai societilor care

that perform the compulsory audit of its financial statements during the 36 months that follow:

auditeaz situaiile financiare ale acesteia, n timpul celor 36 de luni, care urmeaz:

the expiration of the contract between Enel SpA and the auditing firm

datei expirrii contractului dintre Enel SpA i societatea extern de audit n discuie sau

or

datei expirrii contractului dintre fostul salariat i societatea extern de audit n discuie. Regula se
aplic n toate Societile controlate de Enel SpA.

at the end of the contractual relationship between the employee and the auditing firm.
This rule extends to all subsidiaries of Enel SpA.

3.8 Stabilirea raporturilor de munc

3.8 Establishment of the employment relationship

Personalul este angajat cu contracte de munc, conform legii. Nu sunt tolerate niciun fel de convenii

Personnel is hired with regular employment contracts. no form of irregular employment is

ilegale. naintea stabilirii raportului de munc, fiecare salariat este precis informat cu privire la:

tolerated. At the time the employment relationship is established, each employee receives

caracteristicile funciei i atribuiile specifice;

accurate information regarding:

regulile specifice ale raportului de munc i salariu, n conformitate cu contractul colectiv de munc

the characteristics of the function and the tasks to be performed;

la nivel naional;

rules of employment and salary considerations, as governed by the national collective

reguli i proceduri de adoptat pentru a evita posibile riscuri legate de securitatea i sntatea n

bargaining contract;

munc, legate de ndatoririle salariatului respectiv.

regulations and procedures to be adopted in order to avoid possible health risks

Aceast informare este prezentat salariatului astfel nct acceptarea postului s fie bazat pe o

associated with his or her duties.

nelegere efectiv.

This information is presented to the employee in such a way that acceptance of the job is
based on an effective understanding thereof.

3.9 Gestionarea resurselor umane

Enel evit orice form de discriminare a salariailor.

3.9 Human resource management

n cadrul etapelor de management i formare a personalului, precum i n faza de recrutare, deciziile se

Enel avoids all forms of discrimination against its employees.

vor lua n baza evalurii corespondenei dintre profilul postului i caracteristicile salariatului (de

During the personnel management and development phases, as well as in the selection process,

exemplu, n cazul transferului, promovrii) i/sau pe consideraii de merit (de exemplu, n cazul acordrii

the decisions taken are based on whether the required job profile corresponds to the employees

de stimulente n baza rezultatelor obinute).

characteristics (in the case of promotion or transfer, for example) and/or on considerations of

Accesul la funcii i poziii este de asemenea determinat prin luarea n considerare a experienei i a

merit (for example, the awarding of incentives on the basis of the results achieved).

abilitilor profesionale. n plus, n eventualitatea existenei unei compatibiliti cu eficiena general a

Access to roles and positions is also determined by considering expertise and ability. Flexible

muncii, sunt favorizate programe flexibile de organizare a muncii care pot facilita perioadele de

forms of work organisation are established to facilitate the management of periods of

maternitate i ngrijire a copiilor.

maternity, as well as child care in general, wherever such an approach is compatible with
the overall efficiency of work.

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Criteria of conduct

Criterii de conduit

Evaluations of employees are performed in a broad manner, with the involvement of

Evalurile salariailor sunt efectuate ntr-un sens larg, cu implicarea superiorilor, a departamentului de

superiors, the personnel department and, to the extent it proves possible, those individuals

resurse umane, iar, n msura posibilului, a persoanelor care au colaborat cu persoana evaluat.

29

who have had dealings with the person being evaluated.

n limitele permise de informaiile deinute cu privire la persoana evaluat i respectnd intimitatea

Within the limits of the available information and respecting the individuals privacy, the

persoanei, departamentul de resurse umane se va ocupa de nlturarea oricror forme de nepotism

personnel department seeks to prevent all forms of nepotism (for example, by excluding

(spre exemplu, excluznd posibilitatea unor relaii ierarhice directe ntre angajai cu grade de rudenie ).

the possibility of direct hierarchical relationships between employees with family ties).
Politicile de management a resurselor umane sunt puse la dispoziia tuturor salariailor prin
Personnel management policies are made available to all employees by means of the

instrumentele interne de comunicare (intranet, Televiziune Web, documente organizatorice i

instruments of corporate communications (Intranet, Corporate Web TV, organisational

comunicri ale conducerii).

documents and communications of managers).

Directorii dezvolt i mbuntesc aptitudinile profesionale ale salariailor folosind toate mijloacele

Managers deploy and optimise all the professional skills present in the structure by using all available

disponibile pentru a asigura dezvoltarea i creterea aptitudinilor profesionale (de exemplu, rotaia

means to foster the development and growth of their employees (for example, job rotation,

funciilor, ndrumarea acordat de personalul specializat i acordarea funciilor cu grad mai mare de

mentoring by expert personnel and the handling of positions leading to greater responsibility).

responsabilitate). n cursul proceselor menionate mai sus, este foarte important ca directorii s

In the course of the above activities, it is particularly important that managers communicate

comunice toate punctele tari i toate punctele slabe ale salariailor pentru ca acetia s i poat

all the strengths and weaknesses of the employees in order for the latter to be able to

mbunti aptitudinile prin formare profesional specializat.

improve their skills through focussed training.

Enel pune la dispoziia salariailor si informaii i instrumente de formare profesional la locul de

Enel places both in-house and distance information and training instruments at the disposal

munc dar i la distan, n scopul optimizrii aptitudinilor specifice i meninerii valorii profesionale a

of all its employees for the purpose of optimising specific skills and maintaining the

personalului.

professional value of personnel.

Pregtirea profesional este atribuit grupurilor i fiecrui salariat, pe baza nevoilor specifice ale

Training is assigned to groups and individual employees on the basis of their specific needs

acestora, n sfera dezvoltrii profesionale. n plus, formarea la distan (acordat prin internet, intranet

in the area of professional development. In addition, distance training (supplied through

sau CD), care nu este acordat direct de societate, poate fi folosit de fiecare salariat n afara orelor

Internet, intranet or CD), which is not assigned directly, may be utilised by each employee

normale de lucru, n conformitate cu interesele personale ale acestuia. Formarea profesional oficial

outside of normal working hours, in accordance with his or her individual interests.

este acordat n anumite momente ale carierei salariailor (de exemplu, noii angajai sunt iniiai la

official corporate training is provided at selected moments in the career of the employee

nceputul raportului de munc cu privire la activitatea societii i la activitile economice ale acesteia),

(newly hired workers, for example, are introduced to the company and its business), while

n timp ce personalul operativ beneficiaz de pregtire periodic.

operating personnel receive recurrent training.

Participarea la sesiunile de formare profesional a fiecrui salariat este nregistrat n baza de date a

The training history of each employee is recorded in the personnel information system in order to
gauge the level at which the training is being used while designing the subsequent training processes.
Each manager is required to optimise the working time of the employees by requiring
that their performance coincides with the exercise of their assigned tasks and with
work organisation plans.
Requests for services, personal favours or any other forms of conduct that violate the

personalului, n vederea stabilirii nivelului de utilizare a oportunitilor de formare profesional, n

cadrul planificrii ulterioare a procesului de formare profesional.
Fiecare director are obligaia de a optimiza timpul de lucru al salariailor, cutnd s fac astfel nct
activitatea desfurat de acetia s coincid cu exercitarea sarcinilor atribuite i cu planurile de
organizare a muncii.
Cererile de acordare a serviciilor, favorurilor personale sau oricrei alte forme de comportament care

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Criteria of conduct

Criterii de conduit

present Code of Ethics, but which are presented as if they were acts that must be carried

ncalc prezentul Cod Etic, dar sunt prezentate ca i cum ar trebui ndeplinite pentru un superior,

out for a superior, constitute an abuse of a position of authority.

constituie un abuz de autoritate.

31

The involvement of employees in the performance of their work is encouraged in various

Implicarea salariailor n ndeplinirea atribuiilor pe care le au este ncurajat n diverse moduri, inclusiv

ways, including the arrangement of opportunities where they can take part in discussions

prin organizarea unor evenimente n care acetia pot lua parte la discuii i la decizii care folosesc la

and decisions that serve to achieve corporate goals. Employees must take part in such

atingerea scopurilor societii. Salariaii trebuie s ia parte la aceste discuii, n spiritul cooperrii i

exercises in a spirit of cooperation and independent judgment.

judecii independente.

By listening to various points of view, and while keeping in mind corporate needs,

Ascultnd diverse puncte de vedere, n timp ce se iau n considerare nevoile societii ca ntreg,

managers can arrive at final decisions. In any event, employees must always play a role in

directorii pot lua decizii finale. n orice caz, salariaii trebuie ntotdeauna s aib un rol n

the implementation of the planned activities.

implementarea activitilor planificate.

3.10 Changes in the organisation of work

3.10 Intervenii n organizarea muncii

In cases where work activities are reorganised, the value of human resources must be safeguarded

n caz de reorganizare a activitilor societii, valoarea reprezentat de resursele umane trebuie s fie

by undertaking, wherever necessary, training and/or professional retraining activities.

protejat prin realizarea, atunci cnd este necesar, a activitilor de formare/recalificare profesional.

To this end, Enel follows the criteria listed below:

n acest sens, Enel urmeaz criteriile enumerate mai jos:

sarcina reorganizrii muncii trebuie s fie distribuit, pe ct posibil, n mod egal ntre toi

employees, so as to ensure an effective and efficient performance

salariaii, astfel nct s asigure ndeplinirea efectiv i eficient a activitilor Grupului;

of the Groups activities;

n cazul n care trebuie tratate situaii noi sau neprevzute , salariatului i pot fi atribuite sarcini

the burden of work reorganisation must be distributed as evenly as possible between all

in cases where new or unforeseen situations have to be dealt with, the employee may be

care sunt diferite de cele ndeplinite anterior, cu luarea msurilor adecvate de protejare a

assigned to tasks which differ from those performed previously, though care must be

abilitilor profesionale ale respectivului salariat.

taken to ensure that his or her professional capacity is safeguarded.

3.11 Securitatea i sntatea n munc
3.11 Health and safety

Enel se angajeaz n diseminarea i consolidarea unei culturi a siguranei precum i n dezvoltarea unei

Enel is committed to disseminating and reinforcing a culture of safety and to developing

contientizri a riscurilor, n timp ce promoveaz un comportament responsabil n rndul tuturor

an awareness of risks while promoting responsible conduct on the part of all employees. In

angajailor. n plus, acioneaz n vederea pstrrii, n primul rnd prin activiti preventive, a sntii i

addition, it works to preserve, mainly through preventive activities, the health and safety of

siguranei salariailor, precum i a intereselor celorlali parteneri.

workers, as well as the interests of other stakeholders.

Obiectivul Enel este de a-i proteja resursele umane, capitalul i activele financiare, ncercnd constant

The objective of Enel is to protect its human resources, capital and financial assets by

s ating sinergiile necesare nu numai n cadrul societilor, ci i vis-a-vis de furnizorii, societile i

constantly searching to achieve the necessary synergies not only inside the companies but

clienii implicai n activitile sale.

also with the suppliers, companies, partners and customers involved in its activities.

n acest sens, o structur intern bine dezvoltat, concentrat pe ideea dezvoltrii continue a planurilor

For this purpose, a well-developed internal structure, attentive to the ongoing development

de referin, i a modificrilor ulterioare ale tipurilor de riscuri, deruleaz iniiative

of the reference scenarios, and the subsequent changes in the types of risks, carries out

32

Criteria of conduct

Criterii de conduit

technical and organisational initiatives involving:

tehnice i organizaionale care implic:

the introduction of a fully integrated system for the management of workplace health and safety;

a continuous analysis of risks and elements of critical importance in the processes

and resources to be protected;

33

introducerea unui sistem complet integrat pentru managementul sntii i siguranei la locul de
munc;

o analiz continu a riscurilor i a elementelor de importan major n procese precum i resursele

care trebuie protejate;

the utilisation of the best technologies available;

the control and updating of the work methodologies;

folosirea celor mai bune tehnologii disponibile ;

the organisation of communications and training initiatives.

controlul i actualizarea metodologiilor de munc;

organizarea comunicrilor i a iniiativelor de formare profesional.

In addition, Enel works to achieve ongoing improvements in the efficiency of the corporate
structures and processes that contribute to the continuity of the services rendered, as well as
to national security in general, including through its participation in civil defence activities.

n plus, Enel acioneaz n vederea obinerii unor mbuntiri continue a eficienei structurilor
organizatorice interne i a proceselor care contribuie la continuitatea serviciilor acordate, precum i la
securitatea naional n general, inclusiv prin participarea la activiti de aprare civil.

3.12 Safeguarding of privacy

The privacy of employees is safeguarded through the utilisation of standards that specify the

3.12 Asigurarea confidenialitii

information that Enel requests from them, together with the procedures under which such

Datele personale ale salariailor sunt protejate prin aplicarea standardelor cu privire la informaiile pe

information is processed and preserved. Investigations into the personal beliefs, preferences

care Enel le solicit salariailor, precum i a procedurilor de prelucrare i utilizare a acestora. Nu este

and tastes of the employees, or their private lives in general, are not allowed. The above

permis investigarea credinelor personale, preferinelor i gusturilor salariailor sau a vieii private a

standards also prohibit the communication or disclosure of personal data without the prior

acestora n general. Regulile de mai sus interzic, de asemenea, comunicarea sau dezvluirea datelor

consent of the interested party, except in the cases provided for under law. They also set

personale, fr acordul prealabil al prii interesate, cu excepia cazurilor prevzute prin lege. Aceste

rules for the control, by each employee, of the measures protecting privacy.

reguli stabilesc, de asemenea, norme cu privire la controlul exercitat de fiecare salariat asupra msurilor
de protecie a datelor personale.

3.13 Integrity and defence of individuals

Enel undertakes to safeguard the moral integrity of employees, ensuring their right to

3.13 Integritatea i aprarea individului

working conditions that respect the dignity of the individual. With this in mind, Enel

Enel se oblig s protejeze integritatea moral a salariailor, asigurndu-le condiii de lucru adecvate

protects workers from acts of psychological violence and opposes any attitudes or form

care s respecte demnitatea individului. Avnd n vedere cele de mai sus, Enel protejeaz salariaii

of behaviour that results in discrimination or injury of the individual or of his or her

mpotriva actelor de violen psihic i se opune oricror atitudini sau forme de conduit care au ca

convictions or preferences (for example, in the case of insults, threats, isolation or excessive

rezultat discriminri sau prejudicii aduse individului sau convingerilor ori preferinelor sale (de exemplu,

invasion of privacy, as well as professional limitations).

n cazul insultelor, ameninrilor, izolrii sau invadrii excesive a intimitii, precum i a limitrii

Sexual harassment is not permitted, nor are any forms of behaviour or speech which might

profesionale).

hurt the feelings of individuals (for example, the exposition of images with explicit sexual

Hruirea sexual nu este permis, de asemenea nicio form de conduit sau limbaj care poate

references or insistent and continual sexual allusions).

prejudicia sentimentele persoanelor (de exemplu, expunerea de imagini cu referine sexuale explicite

An Enel employee who believes that he or she has been subjected to harassment or discrimination

sau utilizarea de aluzii sexuale insistente i continue).

Orice salariat Enel care consider c a fost victima unei hruiri sau discriminri pe motive

34

Criteria of conduct

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35

for motives tied to age, gender, sexual preferences, race, state of health, nationality, political opinions

legate de vrst, gen, preferine sexuale, ras, stare de sntate, naionalitate, opinii politice i credine

and religious beliefs etc. may report the fact to the company, which shall evaluate whether a

religioase etc. poate raporta acest fapt societii, care va stabili dac s-a produs o nclcare a Codului

violation of the Code of Ethics has occurred. Disparities that have been justified, or are subject

Etic. Diferenierile care sunt justificate sau care fac obiectul unei justificri, n baza unor criterii obiective,

to justification, under objective criteria are not, however, considered instances of discrimination.

nu sunt ns considerate fapte discriminatorii. Departamentul de resurse umane ntocmete analize

The personnel department prepares periodic statistical analyses which allow to determine whether

statistice periodice care fac posibil stabilirea existenei sau inexistenei discriminrilor mpotriva

or not specific groups are being discriminated against. These findings are made available to top

anumitor grupuri; aceste constatri sunt puse la dispoziia managementului, Departamentului de Audit

management, the Audit Department and the Joint national Equal opportunities Commission.

i Comisiei Comune Naionale pentru Oportuniti Egale.

3.14 Duties of employees

3.14 Obligaiile angajailor

Employees must act in good faith to meet the obligations undertaken when signing their

Salariaii trebuie s acioneze cu bun credin n vederea ndeplinirii obligaiilor asumate prin

contract of employment, as well as the provisions of the Code of Ethics, fulfilling the tasks

ncheierea contractului lor de munc, precum i prevederile Codului Etic, n timp ce i ndeplinesc

requested. They are also required to report through the appropriate channels any violations

sarcinile de serviciu. Acetia au de asemenea obligaia de a raporta, folosind canalele de comunicare

of the rules of conduct established in internal procedures.

adecvate, orice nclcri ale regulilor de conduit stabilite prin proceduri interne.

In order to guarantee the integrity, confidentiality and availability of information,

Salariaii trebuie s cunoasc i s pun n aplicare politicile societii cu privire la protecia informaiilor,

employees must know and enforce corporate policies on information security. In drawing

n vederea garantrii integritii, confidenialitii i disponibilitii informaiilor. La ntocmirea propriilor

up their own documents, they are required to utilise clear, objective and complete

documente, acetia trebuie s foloseasc un limbaj clar, obiectiv i complet, acceptnd anumite

language, agreeing to any controls by fellow workers, superiors or outside parties

controale efectuate de colegi, superiori sau alte pri autorizate s fac astfel de solicitri.

authorised to make such requests.

Toi salariaii Enel au obligaia de a evita situaiile care pot duce la apariia conflictelor
All Enel employees are required to avoid situations which can lead to conflicts of interest

de interese i de a nu obine avantaje personale din fructificarea unor oportuniti de afaceri de care

and to refrain from personally taking advantage of business opportunities that they may

pot lua lua cunotin n ndeplinirea funciilor lor.

learn of when performing their functions.

Exemple de situaii care pot da natere conflictelor de interese includ:

Examples of situations that can give rise to a conflict of interest include:

deinerea unei funcii de management (Director General, director, ef de departament) i pstrarea

intereselor economice cu privire la furnizori, clieni i competitori (deinerea de aciuni, deinerea

holding a senior position (CEo, board member, department head) and maintaining
economic interests with suppliers, customers or competitors (ownership of shares,
holding of professional positions etc.), including those resulting from family ties;

handling relations with suppliers and performing working activities for the same
suppliers, even if the work activities are performed by a relative;

accepting money or favours from individuals or companies that have, or intend to have,
business relations with Enel.

unor poziii profesionale etc.), inclusiv acelea rezultate din legturi de rudenie;
administrarea relaiilor cu furnizorii i ndeplinirea activitilor de munc pentru aceiai furnizori,
chiar dac activitile de munc sunt ndeplinite de ctre o rud;
acceptarea de bani sau favoruri de la persoane fizice sau juridice care au sau intenioneaz s aib
relaii economice cu Enel.

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37

Should even the appearance of a conflict of interest arise, the employee is required to

Inclusiv n cazul unui aparent conflict de interese, salariatul trebuie s i informeze superiorul, care,

notify his or her superior, who, in accordance with the appropriate procedures, shall inform

conform procedurilor adecvate, va informa Departamentul de Audit al Enel SpA, urmnd ca acesta s

the Audit Department of Enel SpA, which will examine each individual case to evaluate

evalueze dac exist un conflict, cercetnd fiecare caz n parte. Salariatul are de asemenea obligaia de

whether there is a conflict. The employee is also required to supply information regarding

a furniza informaii cu privire la activitile desfurate n afara orelor de program, n cazul n care acest

the activities performed outside of working hours in the event that the latter may appear to

lucru poate genera un conflict de interese cu cele ale Enel.

create a conflict of interest with Enel.

Employees are required to make every effort to safeguard corporate assets by acting

Salariaii au obligaia de a depune toate eforturile n vederea protejrii bunurilor societii, acionnd

responsibly and in compliance with the operating procedures established to govern use,

responsabil i n conformitate cu procedurile operaionale stabilite pentru utilizarea acestora, care

which must be documented in a precise manner. In particular, each employee must:

trebuie redactate ntr-un mod exact. Fiecare salariat trebuie:

use the assets assigned to him or her in a careful and efficient manner;

s foloseasc cu grij i ntr-un mod eficient bunurile care i sunt ncredinate;

avoid improper uses of corporate assets that might damage or reduce their efficiency or

s evite folosirea bunurilor societii ntr-o manier necorespunztoare, care poate

cauza daune sau care poate reduce eficiena sau care intr n conflict cu interesele Enel.

which conflict with the interests of Enel.

Each employee is responsible for protecting his or her assigned resources and is required to

Fiecare salariat va rspunde de asigurarea proteciei resurselor care i sunt atribuite i are obligaia de a

report immediately any threats or events that might prove damaging to Enel and to notify

raporta imediat orice situaii, fie i poteniale, care se dovedesc sau pot fi duntoare pentru Enel,

the units in charge of such matters.

anunnd imediat departamentele care se ocup de aceste probleme.

Enel reserves the right to prevent distorted uses of its own assets and infrastructures

Enel i rezerv dreptul de a preveni utilizarea inadecvat a propriilor bunuri i infrastructuri, prin

through the utilisation of systems of accounting, reporting, financial control and analysis

intermediul sistemelor de contabilitate, raportare, control i analiz financiar i prevenire a riscului,

and risk prevention, all in compliance with the provisions of the relevant laws (the law on

toate acestea n conformitate cu prevederile legislaiei n vigoare n domeniu (legea cu privire la

privacy, the workers charter etc.).

protecia datelor personale, Codul Muncii etc.)

As regards computer applications, employees are required:

n ceea ce privete aplicaiile informatice, salariaii au obligaia:

de a adopta politicile de securitate ale societii pentru a evita compromiterea eficienei funcionale

de a nu trimite e-mail-uri amenintoare sau insulttoare, care conin limbaj vulgar sau comentarii

vulgar language or inappropriate comments which might offend people and/or

neadecvate care pot ofensa terii i/sau duna imaginii societii;

damage the corporate image;

de a nu accesa site-uri de internet care au un coninut neadecvat sau jignitor.

to comply carefully with corporate security policies in order to avoid compromising the

i pentru a proteja sistemele IT;

functional efficiency and protection of IT systems;

to refrain from sending e-mail messages that are threatening or insulting, that contain

not to visit Internet sites whose contents are improper and offensive.

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Criteria of conduct

Criterii de conduit

CHAPTER II.
Criteria of conduct in relations with customers

CAPITOLUL II.
Criterii de conduit n relaiile cu clienii

3.15 Impartiality

3.15 Imparialitate

Enel undertakes not to subject its customers to arbitrary discrimination.

Enel se oblig s nu i supun clienii la discriminri arbitrare.

3.16 Contracts and communications to customers

3.16 Contracte i comunicri ctre clieni

Contracts and communications to Enel customers (including advertising messages) must be:

Contractele i comunicrile adresate clienilor Enel (inclusiv mesaje publicitare) sunt:

clare i simple, formulate ntr-un limbaj pe ct se poate de asemntor cu cel folosit n mod
obinuit de ctre pri (n cazul clienilor care fac parte din publicul larg, de exemplu, se vor evita

clear and simple, formulated in a language as similar as possible to that normally used
by the parties (in the case of customers from the general public, for example, by avoiding

clauses that can only be understood by experts, by listing prices with VAT included and

clauzele care pot fi nelese numai de experi, listele de preuri vor avea TVA inclus i vor ilustra

by illustrating all costs clearly);

costurile n mod clar);

drawn up in accordance with the rules and regulations currently in force, without
resorting to elusive or improper practices (such as, for example, the use of vexatious
procedures or contractual clauses);

39

- ntocmite n conformitate cu regulile i regulamentele n vigoare, fr a recurge la practici

derutante sau neadecvate (cum ar fi spre exemplu folosirea procedurilor sau clauzelor contractuale
abuzive);

complete, so as to avoid neglecting any item of relevance to the customers decision;

- complete, astfel nct s se evite neglijarea oricrui element important pentru decizia clientului;

available on the corporate internet sites.

- disponibile pe site-urile de internet ale societii.

The purposes and recipients of the communications determine, on each occasion,

Scopurile i respectiv, destinatarii comunicrilor determin, n fiecare caz, modalitatea de comunicare

which channel of contact (bill, telephone, daily newspapers, email) is best suited to the

(factur, telefon, pres, e-mail) cea mai potrivit pentru transmiterea coninutului, fr a recurge la

transmission of the contents, without resorting to the use of excessive pressure or insistence,

folosirea excesiv a presiunii sau insistenei, cu respectarea obligaiei de a nu folosi instrumente care s

and undertaking not to use advertising instruments that are misleading or untruthful.

fie neltoare sau neadevrate.

Finally, Enel shall see to it that timely communication is made of all information regarding:

n final, Enel asigur comunicarea n timp util a tuturor informaiilor cu privire la:

any contract modifications;

orice modificri de contracte;

any variations in the economic or technical conditions for the performance of services

orice modificri ale condiiilor economice i tehnice pentru prestarea serviciilor i/sau vnzarea

and/or sales of products;

the outcome of evaluations performed in compliance with the standards required by the
regulatory authorities.

produselor;
rezultatul evalurilor realizate n conformitate cu standardele impuse de autoritile de
reglementare.

3.17 Conduct of employees

3.17 Conduita angajailor

The Enel style of conduct in dealing with customers revolves around a willingness to

Stilul de conduit al Enel n relaia cu clienii este bazat pe disponibilitate, respect i politee, toate

serve, combined with respect and courtesy, all within a relationship of respect and

acestea fiind nglobate ntr-o relaie de colaborare i profesionalism. n plus, Enel se angajeaz s

professionalism. What is more, Enel undertakes to limit the formalities which its customers

reduc formalitile pe care clienii si trebuie s le ndeplineasc i s foloseasc

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Criteria of conduct

Criterii de conduit

41

are required to fulfil and to use payment procedures that are simple, secure and, whenever

modaliti de plat care s fie simple, sigure, iar atunci cnd este posibil, n variant electronic i fr

possible, computerised and performed without additional charges.

comisioane suplimentare.

3.18 Control of quality and of customer satisfaction

3.18 Controlul calitii i satisfacerea clientului

Enel undertakes to guarantee adequate standards of quality for the services/products offered, in

Enel se oblig s garanteze standarde de calitate adecvate cu privire la serviciile/produsele oferite,

keeping with pre-set levels, and to periodically monitor the results in terms of perceived quality.

respectnd nivelurile prestabilite i s monitorizeze periodic rezultatele percepiei clienilor cu privire la

calitate.

3.19 Involvement of customers

Enel undertakes to respond at all times to suggestions and complaints made by customers

3.19 Implicarea clienilor

or consumer associations and to do so by means of appropriate and rapid systems of

Enel se oblig s rspund tuturor sugestiilor i reclamaiilor fcute de clieni sau asociaiile de protecie

communications (for example, call centre services, e-mail addresses) and paying particular

a consumatorilor, folosind sisteme de comunicare adecvate i rapide (de exemplu, servicii de call-center,

attention to disabled customers. Enel is responsible for informing customers that their

adrese de e-mail) i s acorde o atenie special clienilor cu handicap. Enel i asum rspunderea de a

communications have been received and for letting them know how much time is needed

informa clienii cu privire la primirea comunicrilor adresate de acetia din urm i cu privire la timpul

for the response, which must in any event be given rapidly. To the extent possible, Enel

necesar pentru formularea unui rspuns, care trebuie dat, n orice caz, ct mai repede posibil. n msura

undertakes to consult consumer associations on projects that will have a significant effect on

n care va fi posibil, Enel se angajeaz s se consulte cu asociaiile care se ocup de protecia

customers (the layout of bills, information on price options etc.). To ensure that the above

consumatorilor, n ceea ce privete proiectele care vor avea un efect semnificativ asupra clienilor

standards of behaviour are respected, an integrated control system monitors employee

(structura facturilor, informaiile cu privire la opiunile tarifare etc.). Pentru asigurarea respectrii

conduct and procedures that govern relations with customers and consumer associations.

standardelor de conduit de mai sus, un sistem integrat de control monitorizeaz conduita salariailor i
procedurile care guverneaz relaiile cu clienii i asociaiile de protecie a consumatorilor.

CHAPTER III.
Criteria of conduct in relations with suppliers

CAPITOLUL III.
Criterii de conduit n relaiile cu furnizorii

3.20 Choice of supplier

3.20 Alegerea furnizorului

Purchasing processes are designed to obtain the maximum competitive advantage for Enel while

Procesele de achiziie au ca scop obinerea unui avantaj maxim de competitivitate pentru Enel, n timp

granting equal opportunity to all suppliers. They are also based on pre-contractual and contractual

ce se acord oportuniti egale tuturor furnizorilor. Acestea se bazeaz de asemenea pe o conduit,

conduct characterised by the essential and reciprocal elements of good faith, transparency and

att n faza precontractual, ct i contractual, caracterizat prin elementele eseniale i reciproce de

collaboration. In particular, Enel employees assigned to these processes are required to:

bun credin, transparen i colaborare. n special, salariaii Enel implicai n aceste procese au

refrain from denying anyone in possession of the specified prerequisites the possibility of

obligaia de a:

competing for contracts and to adopt objective and transparent criteria subject to documentation;

nu refuza niciunei persoane care ndeplinete condiiile specifice, posibilitatea de a depune oferte
pentru ncheierea de contracte, adoptnd criterii obiective de selecie care vor fi dovedite prin

ensure a sufficient level of competition in every tender with a suitable number of bidders.

documentaie adecvat;

In a number of merchandise categories, Enel draws on a list of suppliers whose criteria of

asigura un nivel suficient de concuren la fiecare licitaie , cu un numr adecvat de licitatori.

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Criteria of conduct

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43

qualification do not constitute an access barrier. The key prerequisites for Enel are:

Pentru anumite categorii de produse, Enel ntocmete o list de furnizori ale cror criterii de calificare nu

an appropriately documented availability of resources, including financial assets, plus

constituie o barier n calea accesului. Condiiile cheie pentru Enel sunt:

organisational structures, planning capabilities and resources, know-how etc.;

the existence and effective implementation of adequate corporate quality systems (for
example, ISo 9000), in cases where Enel specifications call for such systems, as well as

existena i implementarea real a sistemelor de calitate adecvate (de exemplu ISO 9000), n cazul n

n cazul n care furnizarea include know-how sau drepturi care aparin unor tere pri, asigurarea de

care specificaiile Enel necesit un asemenea sistem;

observance of health and safety laws.

in cases where the supply includes know-how or rights belonging to third parties,

existena resurselor disponibile, documentate corespunztor, inclusiv n privina activelor financiare,

precum i a structurilor organizatorice, a planificrii capacitilor i a resurselor, a know-how-ului etc.;

ctre furnizor a unei pri semnificative din valoarea adugat.

procurement by the supplier of a significant share of value added.

At any rate, if in the performance of its activities on behalf of Enel a supplier should act in

n orice caz, dac n decursul ndeplinirii activitilor sale, un furnizor acioneaz n

a manner that is inconsistent with the general principles of the present Code of Ethics, Enel

numele Enel ntr-un mod care nu este n conformitate cu principiile generale ale

may take all appropriate action, including refusing to work with such supplier in the future.

prezentului Cod Etic, Enel poate lua toate msurile necesare, inclusiv poate refuza s colaboreze cu
furnizorul respectiv n viitor.

3.21 Integrity and independence in relations

Enels relations with suppliers are governed by common principles and are subject to

3.21 Integritate i independen n relaii

constant monitoring by Enel SpA.

Relaiile Enel cu furnizorii sunt guvernate de principii comune i sunt supuse unei monitorizri constante

These relations include financial and consulting contracts.

de ctre Enel SpA.

The signing of a contract with a supplier must always be based on extremely clear

Aceste relaii includ contracte de servicii financiare i de consultan.

relationships, avoiding, wherever possible, forms of dependence. For example:

Semnarea unui contract cu un furnizor trebuie s se bazeze ntotdeauna pe relaii extrem de clare,

it is improper to convince a supplier to enter into a disadvantageous contract by holding

evitnd ns, pe ct posibil, formele de dependen. De exemplu:

out the possibility of a more advantageous contract in the future;

as a rule, binding, long-term projects with short-term contracts that require continuous
renewals involving price revisions are avoided, as are consulting contracts that do not

este incorect ncercarea de a convinge un furnizor s ncheie un contract dezavantajos, sub premisa
posibilitii obinerii unui contract mai avantajos n viitor;

ca o regul, cu caracter obligatoriu, trebuie evitate proiecte pe termen lung cu contracte pe termen

include an adequate transfer of know-how etc.;

scurt ce necesit rennoiri periodice care implic revizuiri ale preurilor, ca de exemplu contractele de

special care must be taken with the drawing up and management of contracts the estimated

consultan care nu includ un transfer adecvat de know-how etc;

value of which is particularly significant in relation to the suppliers business volume.

o atenie deosebit trebuie acordat n cazul elaborrii i gestionrii contractelor a cror valoare
estimat reprezint o parte semnificativ din volumul total de afaceri al furnizorului.

To guarantee the utmost transparency and efficiency in the purchasing process, periodical rotation
of staff assigned to purchasing is encouraged and the following measures are also implemented:

Pentru a garanta transparena i eficiena maxim n procesul de achiziie, se recomand rotaia

the separation of roles between the unit requesting the supply and the unit signing the contract;

periodic a salariailor care se ocup de achiziii, fiind implementate, de asemenea, urmtoarele msuri:

adequate capacity to track the decisions made;

separarea rolurilor ntre unitatea care solicit furnizarea i unitatea care semneaz contractul;

keeping of information, together with official tender and contractual documents, for the periods

capacitate adecvat pentru a urmri aplicarea deciziilor luate;

established under the regulations currently in force and referred to in the internal purchasing procedures.

pstrarea informaiilor, mpreun cu documentele oficiale ale licitaiei i a celor contractuale, pe

perioadele stabilite prin regulamentele n vigoare, menionate n procedurile interne de achiziii.

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Criteria of conduct

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45

Finally, in order to ensure transparency in its relations, Enel implements a monitoring

n final, pentru a asigura transparena relaiilor sale, Enel implementeaz un sistem de monitorizare a

system of the proprietary assets of its suppliers.

structurii acionariatului furnizorilor si.

3.22 Ethical behaviour in procurement

3.22 Conduita etic n activitile de achiziii

In the interest of ensuring that procurement activities comply with the ethical principles adopted,

n vederea asigurrii respectrii, n realizarea activitilor de achiziii, a principiilor de etic adoptate, Enel

Enel undertakes to introduce, for certain supplies, corporate prerequisites (for example, the presence

se oblig s introduc, pentru anumii furnizori, condiii prestabilite (de exemplu existena unui sistem

of an environmental management system) as well as observance of health and safety laws.

de management al mediului) precum i respectarea legislaiei referitoare la sntate i siguran.

Violations of the general principles of the Code of Ethics trigger disciplinary mechanisms,

nclcrile principiilor generale ale Codului Etic vor avea ca rezultat declanarea mecanismelor

which are also designed to prevent crimes attributable to the activities of Enel. To this end,

disciplinare care au de asemenea ca scop prevenirea infraciunilor care pot fi atribuite activitii

special clauses are placed in the individual contracts.

desfurate de Enel. n acest sens, clauze speciale sunt introduse n contractele specifice.

In particular, contracts with suppliers in countries categorised as being at risk by

n special, contractele cu furnizorii din ri care fac parte din categoria de risc conform evalurilor

recognised organisations include clauses calling for:

realizate de organizaii de profil vor include clauze care necesit:

recognition by the supplier of specific social obligations (for example, measures that guarantee

tratamentului egal i nediscriminatoriu i msuri de protecie n privina exploatrii minorilor );

treatment and safeguards involving child labour);

the possibility of holding inspections at the production units or at the offices of the

autocertificarea de ctre furnizor a ndeplinirii obligaiilor de protecie social (de exemplu, msuri
care garanteaz respectarea drepturilor fundamentale ale muncitorilor, principiile asigurrii

respect of the fundamental rights of workers, principles of equal, non-discriminatory

posibilitatea efecturii unor inspecii la unitile de producie sau la birourile operative ale
ntreprinderii furnizoare pentru a confirma c aceste condiii sunt ndeplinite.

supplier in order to confirm that these requirements are being met.

CHAPTER IV.
Criteria of conduct in relations with the community

CAPITOLUL IV.
Criterii de conduit n relaiile cu comunitatea

3.23 Environmental policy

3.23 Politica de mediu

Enel SpA guarantees that its various subsidiaries shall pursue objectives consistent with the

Enel SpA garanteaz c diferitele Societi controlate de aceasta vor urmri realizarea unor obiective

strategic aims regarding the environment.

concordante cu scopurile strategice de mediu.

In order to take advantage of every possibility for synergy, the determination and

Pentru a fructifica posibilitile de sinergie, stabilirea i implementarea politicii de mediu sunt abordate n

implementation of environmental policy are handled in a unified, consistent manner. These

mod unitar i consistent. Aceste aciuni vor implica:

activities involve:

stipularea i adoptarea principiilor cu privire la mediu i dezvoltarea industrial durabil;

stipulating policies for the environment and for sustainable industrial development;

stabilirea liniilor generale cu privire la implementarea politicii de mediu; aceste linii generale trebuie

drawing up guidelines for the implementation of environmental policy which must be

respectate i de ctre Societile controlate;

referred to by subsidiaries;

identificarea indicatorilor i asigurarea monitorizrii i controlului rezultatelor aciunilor Grupului, din

identifying indicators and ensuring monitoring and control of the results of the Groups

actions in terms of environmental impact;

punct de vedere al impactului asupra mediului;

46

Criteria of conduct

following developments in the environmental legislation of Italy and the European

Criterii de conduit

handling relations with organisations, institutes and agencies in the environmental

urmrireaa modificrilor n legislaia de mediu a Italiei i a Uniunii Europene, pregtirea

implementrii liniilor directoare n Societile controlate;

Union and preparing implementation guidelines for subsidiaries;

47

administrarea relaiilor cu organizaiile, instituiile i ageniile din domeniul mediului; promovarea,

field and promoting, implementing and coordinating understandings and programme

implementarea i coordonarea acordurilor i contractelor de program cu entiti similare, precum i

agreements with similar entities, as well as with government institutions.

cu instituiile guvernamentale.

Each subsidiary shall have within its ranks key professional figures and/or operating

Fiecare Societate controlat va avea n cadrul su persoane i/sau structuri operaionale responsabile cu

structures responsible for the specific tasks and issues.

sarcinile i problemele specifice.

3.24 Strategies and instruments of environmental policy

3.24 Strategii i instrumente n politica de mediu

Enels environmental policy is also backed by the awareness that the environment can

Politica Enel n domeniul mediului este susinut de asemenea prin contientizarea faptului c mediul

represent a competitive advantage in a market that continues to expand and is ever more

poate reprezenta un avantaj competitiv pe o pia care continu s creasc i este din ce n ce mai

demanding with regard to quality and conduct.

solicitant din punct de vedere al calitii i al conduitei.

Enels strategy revolves around investments and activities that comply with the principles of

Strategia Enel se bazeaz pe realizarea de investiii i activiti care sunt n conformitate cu principiile de

sustainable development, in particular:

dezvoltare durabil, n special:

allocating a significant portion of investment to the production of energy from renewable sources;

alocarea unei pri semnificative din investiii produciei de energie din surse regenerabile;

in the context of national and international bodies and programmes, promoting activities and

n contextul instituiilor i programelor naionale i internaionale, promovarea activitilor i

formelor de conduit care consider mediul ca fiind un factor de importan strategic.

forms of behaviour that consider the environment to be a factor of strategic importance.

Enel promotes the following instruments of environmental policy:

Enel promoveaz urmtoarele instrumente de politic n domeniul mediului:

voluntary agreements with environmental and professional institutions and associations;

systems of environmental management that are certified under ISo 14001 and the

vederea realizrii unei mbuntiri continue a serviciilor de mediu i a organizrii acestora;

towards achieving continuous improvement in environmental services and organisation;

sisteme de management de mediu care sunt certificate prin standardul ISO 14001 i prin
regulamentele European EMAS (Planul de Eco-Management i de Audit) i care sunt direcionate n

European EMAS (Eco-Management and Audit Scheme) regulations, and that are geared

acorduri voluntare cu instituii i asociaii profesionale de mediu;

un sistem de raportare periodic a datelor referitoare la mediu, avnd ca scop asigurarea controlului

the performance levels of the various industrial activities;

nivelelor de performan a diferitelor activiti industriale;

activities designed to increase the environmental awareness and training of employees,

activiti care au ca scop creterea responsabilitii cu privire la mediu i formarea profesional a

a system for the periodic reporting of environmental data, designed to ensure control of

with the objective being to spread information on initiatives internally while increasing

salariailor n acest scop, avnd ca obiectiv distribuirea informaiilor pe baza unor iniiative interne, n

the know-how and professional skills of employees;

acelai timp cu creterea know-how-ului i a aptitudinilor profesionale ale salariailor;

programmes targeted at customers to promote the rational use of energy;

implementation of portals devoted to instilling a culture of the environment and to

the promotion of local Enel initiatives2.

www.enel.com\en\environment\index.aspx

programe care au ca scop promovarea utilizrii raionale a energiei de ctre consumatori;

implementarea portalelor n vederea inoculrii unei culturi a mediului i a promovrii iniiativelor
locale ale Enel2.

www.enel.com\en\environment\index.aspx

48

Criteria of conduct

3.25 Environmental communications

Enel reports on the implementation of environmental policy and the consistency of the
results obtained with the objectives set by publishing an annual environmental report,
which is an integral part of the sustainability report. This report illustrates:

the most meaningful environmental events (for example, the certification of

Criterii de conduit

3.25 Comunicri referitoare la mediu

Enel ofer informaii cu privire la implementarea politicilor de mediu i concordana dintre rezultatele
obinute i obiectivele stabilite, prin publicarea unui raport anual de mediu, care constituie parte
integrant din raportul de dezvoltare durabil. Acest raport ilustreaz:

the local areas and communities);

the main environmental results (energy efficiency, development of renewable sources,

pentru protejarea mediului, a onelor i comunitilor locale);

analysis of the performance of environmental services over time);

the profiles of the subsidiaries of Enel SpA, which highlight their presence in various
fields of activity and examine the environmental sector in depth.

bilanul de mediu ( date nregistrate pe parcursul ultimilor cinci ani cu privire la consumul de resurse,
emisii etc.) i indicatori de mediu (de exemplu o analiz a performanelor serviciilor legate de mediu,

the environmental balance (a systematic collection of data from the last five years
regarding the consumption of resources, emissions etc.) and indexes (for example, an

cele mai importante rezultate n domeniul mediului (eficiena energetic, exploatarea resurselor
regenerabile, utilizarea apei, reducerea emisiilor, gestionarea deeurilor etc.);

water use, the reduction of emissions, waste management etc.);

cele mai nsemnate evenimente legate de mediu (de exemplu, certificarea sistemelor de
management al mediului , modernizarea centralelor, acorduri voluntare i diferite tipuri de iniiative

environmental management systems, the upgrading of plants and machinery, voluntary

agreements and various types of initiatives for the protection of the environment and

49

pe o anumit perioad de timp);

profilele Societilor controlate de Enel SpA, seciune care subliniaz prezena acestora n diverse
domenii de activitate i analizeaz n profunzime sectorul de mediu.

Enel se oblig s acorde acces la informaiile legate de mediu, n conformitate cu cerinele de protecie a
informaiilor industriale confideniale.

Enel undertakes to provide access to environmental information in compliance with

considerations of industrial confidentiality.

3.26 Relaii de natur economic cu partide politice, organizaii sindicale i asociaii

Enel nu finaneaz partide politice sau candidai ori reprezentani ai acestora, din Italia sau din

3.26 Economic relations with political parties, unions and associations

Enel does not finance political parties or their candidates or representatives, either in Italy or abroad, nor

strintate, i nici nu sponsorizeaz convenii sau festiviti ale cror unic scop este acela de propagand
politic. Nu exercit nicio presiune direct sau indirect asupra politicienilor (de exemplu prin acordarea

does it sponsor conventions or festivities whose sole purpose is that of political propaganda. It refrains

dreptului de a folosi dotrile/infrastructura Enel, acceptarea recomandrilor de angajare, contracte de

from applying any direct or indirect pressure on politicians (for example through concession of the use

consultan).

of Enel structures, acceptance of recommendations for employment, consulting contracts etc.).

Enel nu pltete contribuii organizaiilor cu care ar putea avea conflicte de interese (de exemplu,

Enel does not make contributions to organisations with which conflicts of interest could

sindicate, asociaii de mediu sau asociaii de protecie a consumatorilor). Enel ncearc ns s colaboreze

arise (for example, unions, environmental associations or consumer-defence groups). It does,

cu aceste organizaii, financiar i prin alte mijloace, n cazul unor proiecte specifice care ndeplinesc

however, attempt to cooperate with such organisations, both financially and otherwise, on

urmtoarele condiii:

specific projects that comply with the following criteria:

scopurile acestora sunt legate de misiunea Enel;

goals are related to the Enel mission;

destinaia fondurilor este clar i bazat pe documentaie adecvat;

the destination of the funding is clear and subject to documentation;

express authorisation is received from the departments responsible for managing the
relations in question within Enel SpA.

a fost acordat autorizaia expres cu privire la astfel de proiecte de ctre departamentele

responsabile cu gestionarea aspectelor respective n cadrul Enel SpA.

50

Criteria of conduct

Criterii de conduit

3.27 Institutional relations

3.27 Relaii cu instituii

All relations with Italian or international institutions are based exclusively on forms of

Toate relaiile cu instituiile italiene sau internaionale se bazeaz exclusiv pe forme de comunicare

51

communication designed to evaluate the implications of legislative and administrative

desemnate s evalueze implicaiile activitilor autoritilor legislative i administrative pentru Enel, s

activities for Enel, to respond to informal requests or to the acts of inspection bodies

rspund cererilor neoficiale sau aciunilor organelor de inspecie (ntrebri, interpelri etc.), sau s fac

(questions, interpellations etc.), or to make known Enels position on topics that are of

cunoscut poziia Enel cu privire la subiecte care au importan pentru acesta.

relevance to the Group.

n acest sens, Enel se oblig:

To this end, Enel undertakes to:

s stabileasc, fr nicio form de discriminare, canale stabile de comunicare cu toi interlocutorii de

s reprezinte interesele i poziiile Societilor controlate ntr-un mod transparent, riguros i

institutional interlocutors at international, European and local level;

tip instituional, la nivel internaional, european i local;

establish, without any form of discrimination, stable channels of communication with all

consistent, evitnd acorduri ilicite .

represent the interests and positions of subsidiaries in a transparent, rigorous and

consistent manner, avoiding collusive conduct.

In order to guarantee the maximum clarity, contacts with institutional interlocutors take

Pentru a asigura un maximum de claritate, contactele cu interlocutorii instituionali se vor realiza exclusiv
prin reprezentani desemnai explicit n vederea ndeplinirii acestui rol de ctre managementul Enel SpA.

place exclusively through representatives who have been explicitly designated to perform

Enel adopt modele specifice de organizare pentru a preveni actele ilegale mpotriva structurilor

such roles by the top management of Enel SpA.

guvernamentale.

Enel adopts specific organisational models to prevent offences against government departments.
3.28 Relaii cu prile interesate (stakeholder)
3.28 Relations with stakeholders

Enel consider c stabilirea unui dialog cu diverse asociaii prezint o importan major pentru

Enel feels that the establishment of a dialogue with associations is of key importance for

dezvoltarea corespunztoare a activitilor sale economice. Avnd n vedere cele de mai sus, a iniiat

a proper development of its business activities. With this in mind, it has set up a stable

canale stabile de comunicare cu asociaiile reprezentnd prile interesate, n scopul cooperrii, n

channel of communications with the associations representing its stakeholders for the

interesul reciproc al prilor implicate, n prezentarea poziiilor Enel i prevenirea posibilelor situaii

purpose of cooperating, in accordance with the reciprocal interests of the parties involved,

conflictuale.

in presenting the positions of Enel and defusing in advance possible situations of conflict.

n acest sens, Enel:

To this end, Enel:

guarantees that it shall respond to the observations of all associations;

whenever possible, attempts to involve and inform the most authoritative and

garanteaz c va rspunde observaiilor tuturor asociaiilor;

oricnd este posibil, va ncerca s implice i s informeze asociaiile cele mai importante i
reprezentative cu privire la aspectele care afecteaz anumite categorii de parteneri.

representative associations regarding topics that affect specific categories of stakeholders.

3.29 Ajutoare financiare i sponsorizri
3.29 Contributions and sponsorship arrangements

Enel SpA i Societile controlate au fondat o asociaie non-profit, cu scopul de a se implica n activiti

Enel SpA and its subsidiaries have established a non-profit association which aims to

sociale i non-profit, avnd ca obiectiv asigurarea unor beneficii reciproce tuturor prilor implicate,

intervene in social and non-profit issues with the objective of ensuring reciprocal benefits

respectnd rolurile i etica fiecruia.

for all the parties involved, with due regard for the role and ethics of everyone

n mod particular, Enel Cuore Onlus dorete s vin n ntmpinarea nevoilor persoanelor

Enel Cuore onlus in particular wishes to assist the social disadvantaged, with particular

52

Criteria of conduct

Criterii de conduit

reference to the disabled, the sick, children and senior citizens.

dezavantajate social, n special a persoanelor cu dizabiliti, a bolnavilor, copiilor sau persoanelor n

For this reason, the Enel Group does not respond to requests for support in this field, except

vrst.

53

in exceptional cases envisaged by the relevant corporate procedures currently in force.

Din acest motiv, Grupul Enel nu d curs solicitrilor de sprijin n domeniul respectiv, cu excepia cazurilor

Via sponsorships, or by entering into specific conventions, Enel supports initiatives which

deosebite, prevzute n procedurile la nivel corporate aflate n vigoare.

may involve social concerns, the environment, sports, entertainment or the arts, or the

Prin intermediul contractelor de sponsorizare sau prin participarea la convenii specifice, Enel sprijin

diffusion of scientific and technological knowledge. It does this by means of events that

iniiative care pot implica probleme sociale, mediul, sportul, divertismentul sau artele, sau difuzarea de

provide a guarantee of quality and which are of national scope or which respond to

cunotine tiinifice i tehnologice. Acestea se realizeaz prin intermediul unor evenimente care asigur

specific community needs (in places where Enel intends to support initiatives in localities

garanii de calitate, au scop naional sau rspund nevoilor specifice ale unei comuniti (n zone n care

of industrial interest), drawing in local citizens, the political institution and the associations

Enel intenioneaz s susin iniiative n localiti ce prezint interes pentru industrie), atrag un numr

with which Enel cooperates in the planning of said initiatives, in this way guaranteeing the

mare de ceteni, instituii politice sau asociaiile cu care colaboreaz Enel pentru planificarea unor

latters originality and effectiveness.

iniiative, n acest fel garantnd originalitatea i aplicabilitatea.

At any rate, as regards the proposals selected, Enel pays particular attention to all possible
conflicts of interest, both personal and corporate (for example, family ties with the

n orice caz, n ceea ce privete propunerile selectate, Enel acord o atenie special tuturor potenialelor
conflicte de interese, att a celor personale, ct i a celor la nivel corporate (de exemplu, legturi de

interested parties or ties with organisations which might, given the tasks they perform,

rudenie cu prile direct interesate sau legturi cu organizaiile care pot favoriza ntr-un anumit mod, n

somehow favour the activities of Enel).

funcie de sarcinile pe care le ndeplinesc, activitile Enel). Pentru a se garanta caracterul unitar al

To guarantee that contributions and sponsorship activities are consistent, they are managed

activitilor de ajutor financiar i sponsorizare, acestea sunt gestionate n baza unei proceduri specifice.

under a specific procedure.

3.30 Organisme de control n materie de concuren i autoriti de reglementare
3.30 Antitrust and regulatory bodies

Enel respect n totalitate i cu rigurozitate reglementrile n materie de concuren, precum i pe acelea

Enel fully and scrupulously observes antitrust regulations, as well as those of the authorities

ale autoritilor de reglementare n domeniul energiei.

that regulate the market.

Enel SpA emite directive ctre toate societile Enel cu privire la aspecte de concuren, i acord

Enel SpA issues all Enel companies with guidelines regarding competition, in addition

conducerii suportul necesar n aceast privin. Enel nu refuz, ascunde, manipuleaz sau ntrzie

to providing management with the necessary support. Enel does not refuse, conceal,

furnizarea oricror informaii solicitate de autoritile de control n materie de concuren sau de alte

manipulate or delay submission of any information requested by the antitrust authorities

autoriti de reglementare, n decursul activitilor acestora de inspecie i va coopera activ pe durata

or by the other regulatory bodies in the course of their inspections and actively cooperates

desfurrii oricror proceduri de investigaie.

during any investigative procedures.

n vederea garantrii unui nivel maxim de transparen, Enel se oblig s nu permit producerea

To guarantee the maximum transparency, Enel undertakes not to permit the occurrence

niciunei situaii de conflict de interese n care s fie implicai salariaii oricrei autoriti sau membrii

of any situations of conflict of interest involving the employees of any authority or their

familiilor acestora.

family members.

54

Implementation procedures

Proceduri de implementare

4. IMPLEMENTATION PROCEDURES

4. PROCEDURI DE IMPLEMENTARE

4.1 Tasks of the Internal Control Function of Enel

The head of the Internal Control function of Enel is assigned the following tasks:
Confirm that the Code of Ethics is applied and respected through specific audits consisting of

efului funciei de Control Intern al Enel i se atribuie urmtoarele sarcini:

4.1 Atribuiile funciei de Control Intern al Enel Romania

reviewing and promoting continual improvement in the area of ethics within the Company by
means of an analysis and evaluation of the processes designed to manage ethic-related risks;

Monitor the initiatives meant to increase the awareness and understanding of the Code of Ethics,
guaranteeing in particular the development of awareness and training in ethics and analysing
proposals for the revision of corporate procedures and policies having a significant impact on
corporate ethics, together with preparing proposals of solutions; and
Receive and analyse reports of violations of the Code of Ethics.

55

confirm aplicarea i respectarea Codului Etic prin efectuarea unor audituri specifice, constnd n
revizuirea i promovarea mbuntirii continue n domeniul eticii n cadrul companiei, printr-o
analiz i evaluare a proceselor concepute pentru a gestiona riscurile referitoare la etic;

monitorizeaz iniiativele menite s creasc gradul de contientizare i de nelegere a

Codului Etic, garantnd n special dezvoltarea contientizrii, instruirea n etic, analizeaz propuneri
pentru revizuirea procedurilor i politicilor organizaionale care au un impact semnificativ asupra
eticii corporatiei, mpreun cu pregtirea unor propuneri de soluii;

primete i analizeaz rapoarte de nclcare a Codului Etic.

4.2 Communications and Training

The Code of Ethics is designed for all stakeholders to be shared through specific communication channels
(distribution of a copy of the Code of Ethics to all employees, sections of the corporate intranet dedicated to
the Code of Ethics, inclusion of the information on the adoption of the Code of Ethics in all contracts closed
between the Company and any third party, etc.). In order to ensure that all employees have a correct
understanding of the Code of Ethics, the Human Resources function shall prepare and implement an annual
training plan focusing on the knowledge of ethical principles and standards as instructed by the head of the
Company's Internal Control function. The scope of training initiatives differs depending on the roles and
responsibilities of the employees; newly hired personnel shall attend special training on the Code of Ethics.

4.2 Comunicare i formare

Codul Etic este proiectat pentru toate prile interesate pentru a fi mprtit prin intermediul
unor canale de comunicare specifice (distribuirea unei copii a Codului Etic tuturor angajailor,
seciuni ale paginii de intranet dedicate Codului Etic, includerea de informaii cu privire la adoptarea
Codului Etic n toate contractele ncheiate ntre Companie i orice ter parte, etc ). Pentru a se asigura
c toi angajaii au neles corect Codul Etic, funcia de Resurse Umane va pregti i va pune n aplicare
un plan anual de instruire, cu accent pe cunoaterea principiilor i standardelor etice, aa cum au fost
instruii de ctre eful funciei de control intern al companiei.
Iniiativele de formare difer n funcie de rolurile i responsabilitile angajailor; personalul nou angajat
trebuie s participe la un training special cu privire la Codul Etic.

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Implementation procedures

4.3 Reports from Stakeholders

Enel arranges for the establishment of channels of communication through which reports of violations or
suspected violations of the Code of Ethics may be submitted. This reporting will be analysed by the
Company's Internal Control function, which will take all necessary actions to investigate the cases.
The Internal Control function shall adopt measures to avoid exposing those who have reported such
information to any related risk, i.e. actions that may give rise to discrimination or other forms of negative
consequences (e.g. in the case of suppliers, it may concern interruptions of business relations or, in the case of
employees, refusal of promotion, etc.).
With respect to the identity of the individual having reported a case, confi dentiality is guaranteed except for
cases established by the generally binding legal regulations in Romania
The reports can be submitted as follows:
By e-mail: CodEticRomania@enel.com
By Post: Enel Romania Departamentul Control Intern
Strada Buzeti nr. 62-64

Proceduri de implementare

57

4.3 Rapoartele prilor interesate

Enel se ocup de crearea de canale de comunicare prin care pot fi prezentate rapoartele de nclcri sau
nclcri suspectate ale Codului Etic. Aceste rapoarte vor fi analizate de ctre funcia de control intern a
companiei, care va iniia aciunile necesare pentru a investiga cazurile.
Funcia de Control Intern trebuie s adopte msuri pentru a evita expunerea celor care
au raportat astfel de informaii pentru orice risc asociat, adic aciuni care pot da natere la
discriminare sau alte forme de consecine negative (de exemplu, n cazul furnizorilor, ntreruperi de
relaii de afaceri sau, n cazul angajailor, refuzul promovrii, etc ).
Cu privire la identitatea persoanei care a raportat un caz, confidentialitatea este garantat, cu excepia
cazurilor stabilite de reglementrile legale general obligatorii din Romnia.
Rapoartele pot fi depuse dup cum urmeaz:
prin e-mail: CodEticRomania@enel.com
prin pot: Enel Romania Departamentul Control Intern

Sector 1 Bucureti

Strada Buzeti nr. 62-64

Cod Potal 011017

Sector 1 Bucureti
Cod Potal 011017

4.4 Violations of the Code of Ethics

The Internal Control function reports the violations of the Code of Ethics obtained through information
provided by the stakeholders and suggests improvement actions. In the most serious cases, reports of such
cases of violations and of the measures taken as a result are submitted to the General Director of Enel or, if
necessary, to the Board of Directors.
The relevant functions of the Company shall suggest the measures to be taken in order to prevent such
violations, arrange for their implementation, and inform the head of the Internal Control function of Enel
about the results thereof.
Violations of the Code of Ethics are subject to the Company's Employment Rules.

4.4 nclcri ale Codului Etic

Funcia de Control Intern raporteaz nclcri ale Codului Etic, obinute prin informaiile furnizate de
ctre prile interesate i sugereaz aciuni de mbuntire.
n cazurile cele mai grave, rapoarte ale unor astfel de cazuri de nclcri i msurile luate
sunt depuse la Directorul General al Enel sau, dac este necesar, consiliului de administraie.
Funciile relevante din Societate vor propune msurile care trebuie luate n vederea prevenirii unor astfel
de nclcri, vor pune n aplicare aceste msuri i vor informa eful Funciei de Control intern al Enel cu
privire la rezultate.
nclcrile Codului Etic sunt supuse regulilor de angajare al personalului companiei .

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Implementation procedures

4.5 Implementation Regulations

The General Director of Enel shall, where necessary, issue internal implementation regulations governing the
implementation of the respective provisions of the Code of Ethics, having the same binding character as the
Code of Ethics itself.

Proceduri de implementare

59

4.5 Regulamentele de punere n aplicare

n cazul n care este necesar, Directorul General al Enel emite intern regulamente de punere n aplicare
ce reglementeaz punerea n aplicare a prevederilor respective ale Codului Etic, avnd acelai caracter
obligatoriu ca i Codul Etic n sine.

4.6 Sustainability Report

4.6 Bilanul de dezvoltare durabil ntocmit de Enel SpA

Enel undertakes to prepare an annual Sustainability Report, in compliance with the best

Enel se oblig s realizeze un raport anual cu privire la responsabilitile economice, sociale i de mediu ,

national and international standards, which explores the three dimensions of economic,

n conformitate cu cele mai bune standarde naionale i internaionale.

social and environmental responsibility.

Raportul de dezvoltare durabil furnizeaz detalii clare, exacte i corecte cu privire la rezultatele obinute

The Sustainability Report provides a clear, truthful and correct account of the results

n toate sectoarele implicate n relaiile cu partenerii conform principiilor i acordurilor asumate n baza

obtained in all sectors of relations with stakeholders according to the principles and

Codului Etic, precum i obiectivele de mbuntire stabilite periodic, i furnizeaz puncte de vedere

commitments entered into under the Code of Ethics, together with the goals for

specifice n cazul apariiei unor evenimente excepionale (modificarea domeniului de aplicare, achiziii

improvement established periodically, and furnishes specific focuses when extraordinary or

noi).

exceptional events (change of scope or new acquisitions) have occurred.

4.7 Sarcinile unitii de responsabilitate social din cadrul Enel SpA
4.7 Duties of the corporate social responsibility department

n ceea ce privete responsabilitatea social, care rezult din Codul Etic i este definit ca angajament al

As regards social responsibility, which takes its inspiration from the Code of Ethics and is

societii de a urmri realizarea unei dezvoltri durabile, departamentul de responsabilitate social este

defined as the companys commitment to pursuing sustainable development, the corporate

responsabil cu:

social responsibility department is responsible for:

asigurarea difuzrii rspunderii sociale, valoriznd angajamentul Societii pentru o dezvoltare

ensuring the diffusion of social responsibility, leveraging the Companys commitment

economic durabil, mai ales prin cooperarea cu departamentele competente din cadrul Enel, n

to sustainable economic development, especially through cooperation with the

vederea promovrii acesteia;

competent Enel departments for its promotion;

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Implementation procedures

maintain communications channels with sustainability analysts and rating agencies

Proceduri de implementare

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meninerea unor canale de comunicare cu analiti de specialitate n privina sustenabilitii i a

ageniilor de rating, pentru a promova cele mai bune practici de sustenabilitate ale Enel, astfel

in order to promote best sustainability practices in Enel, thus increasing the interests of

mrind interesele investitorilor sociali n Enel;

socially responsible investors in Enel;

ntocmirea raportului de dezvoltare durabil i a rapoartelor periodice aferente;

drafting the sustainability report and the related periodic reports;

involving stakeholders in identifying sustainability objectives and in drawing up the

implicarea partenerilor n identificarea obiectivelor de dezvoltare durabil n ntocmirea raportului

sustainability report;

de dezvoltare durabil;

submitting the sustainability report for assessment to the Internal Control Committee;

cooperating with the various Enel departments in identifying social responsibility

objectives and the development of the resulting projects, as well as cooperating in the
development of the business plan on the aspects regarding sustainability.

depunerea raportului de dezvoltare durabil n vederea evalurii de ctre Comitetul de Control

cooperarea cu diferitele departamente din cadrul Enel n vederea identificrii obiectivelor de

Intern;
responsabilitate social i a dezvoltrii proiectelor rezultate, precum i cooperarea n dezvoltarea
planului de afaceri cu privire la aspecte referitoare la dezvoltarea durabil.

4.8 External audit

Enel submits its sustainability report to an external audit performed by an independent,

4.8 Audit extern, activitate organizat de ctre Enel SpA

accredited firm. In addition, it takes part in the national and international activities for the

Enel va supune raportul su de dezvoltare durabil unui audit extern, efectuat de o societate

formulation of standards and criteria for social responsibility.

independent, acreditat. n plus, ia parte la activitile naionale i internaionale n vederea formulrii

standardelor i criteriilor de responsabilitate social.