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PARTEA ÎNTÂI

 3ULPD SDUWH D DFHVWHL

OXFU UL vúL SURSXQH V 


FIRMA DE TURISM
ù,
familiarizeze cititorul cu
SDUWLFXODULW LOH ILUPHORU GH

3(5)250$1 (/(
turism, indiferent de statutul
úL DFWLYLWDWHD ORU KRWHOXUL

restaurante, cafenele,
DJHQ LLGHWXULVP SALE
 3HUIRUPDQ HOH ILUPHORU

de turism sunt determinate


de variabile specifice, care
QX VH UHJ VHVF OD ILUPHOH FX

DFWLYLWDWH LQGXVWULDO  'H

DFHHD SDUWHD vQWkL FODULILF 

modul de formare a cererii CAPITOLUL 1


turistice în contextul strate-
giilor adoptate de firme dar
úL vQ FRQWH[WXO HFRQRPLF
STRUCTURA,
3(5)250$1 (/(
general.

ù,675$7(*,,/(

FIRMELOR DE TURISM
CAPITOLUL 2

FORMAREA CERERII
TURISTICE
Capitolul 1
Structura, performantele
si strategiile firmelor
de turism

ÌQFDGUXOWHRULHLHFRQRPLFHLQGXVWULDOHVXQWGRX 

DERUG UL LPSRUWDQWH SDUDGLJPD VWUXFWXULL

FRQGXFHULLúLSHUIRUPDQ HLúLWHRULDMRFXOXL

$PEHOH DERUG UL SRW SDUWLFLSD OD explicarea


RIHUWHL WXULVWLFH úL D VFKLPE ULORU DFHVWHLD

7HRULLOH HYROX LRQDUH LQVWLWX LRQDOH úL

SVLKRORJLFH GHúL VXQW DEVHQWH vQ OLWHUDWXUD

WXULVWLF  VXQW XWLOH FD ED]H GH GLVFX LL úL SHQWUX

FHUFHW ULOHYLLWRDUHGLQGRPHQLX
6758&785$3(5)250$1 (/(ù,

STRATEGIILE FIRMELOR
DE TURISM

1.1 $ERUG ULQHRFODVLFHúLPRGHUQHDOHSHUIRUPDQ HORU

PLANUL firmelor
CAPITOLULUI 1.2 Mediul economic industrial
1.3 Modele comportamentale ale firmei
6WUXFWXUDFRPSRUWDPHQWXOúLSHUIRUPDQ HOH

intermediarilor din turism


1.5 Sectorul tour-operatorilor în paradigma SCP
1.6 Gradul de concentrare în paradigma SCP
1.7 Comportamentul úLSHUIRUPDQ HOHWRXU-operatorilor
din Marea Britanie
(YDOXDUHDSDUDGLJPHL6&3vQFRQWH[WXOSLH HORU

turistice
7HRULDMRFXOXLúLWXULVPXO

• 3LH HFRPSHWLWLYHúLSLH HFRQWHVWDWH


• (FRQRPLHHYROX LRQLVW
• (FRQRPLHLQVWLWX LRQDO
• Teoria alegerii publice
• Industria de servicii
CONCEPTE • 3HUIRUPDQ DILUPHL
• Elementele structurale ale sectorului
tour-operator
• Grad de concentrare
• Teoria jocului
• Jocuri repetitive
1 Structura, performan HOHúLVWUDWHgiile
firmelor de turism

1.1 $ERUG ULQHRFODVLFHúLPRGHUQH

DOHSHUIRUPDQ HORUILUPHORU

$QDOL]D QHRFODVLF  D VWUXFWXULL SLH HL HVWH XWLO  vQ LGHQWLILFDUHD GLIHULWHORU WLSXUL GH SLH H RIHU ind o privire
JHQHUDO  DVXSUD DVSHFWHORU OHJDWH GH FRQGXFHUHD úL SHUIRUPDQ HOH ILUPHORU 8QHOH IHQRPHQH FXP DU IL

FRPSHWL LD LPSHUIHFW  ROLJRSROXO úL LQFHUWLWXGLQHD FD úL QHFHVLWDWHD GH D H[SOLFD GLQDPLFD SLH HL VXQW

prezentate neadecvat de analiza tradL LRQDO  &XUHQWHOH GH JkQGLUH HFRQRPLF  LQGXVWULDO  DX vQFHUFDW V 

XPSOH JROXULOH O VDWH GH DERUG ULOH WUDGL LRQDOH HOH VXQW H[SOLFDWH vQ DFHDVW  OXFUDUH SHQWUX D VXV LQH

DQDOL]HOHHFRQRPLFHDYDQVDWHúLDH[SOLFDIRU DWXULVPXOXL

În cadrul curentelor HFRQRPLFH LQGXVWULDOH VH GLVWLQJ GRX  DERUG UL

vQH[DPLQDUHDFRQGXFHULLúLSHUIRUPDQ HORUILUPHORUSHGLIHULWHWLSXUL

GHSLH H

ÏPrima, SDUDGLJPD VWUXFWXULL FRPSRUWDPHQWXOXL úL SHUIRUPDQ HL

(SCP) HVWH IRORVLW  vQ VSHFLDO vQ VWXGLLOH HPSLULFH GHVSUH ILU mele
Tipuri de SURGXF WRDUH'HúLDIRVWVXELHFWXOXQRUFULWLFLPDLDOHVVXEDVSHFWXO

ED]HL WHRUHWLFH D DQDOL]HL SDUDGLJPD U PkQH XQ FDGUX GH OXFUX XWLO
DERUG ULDOH
ILLQGUHOHYDQW úLvQPXOWHVHFWRDUHFXPHVWHúLWXULVPXO
SHUIRUPDQ HORU
ÏA doua R DERUGDUH PDL UHFHQW  HVWH WHRULD MRFXOX i, care
firmei DQDOL]HD]  VWUDWHJLLOH SH FDUH ILUPHOH DU WUHEXL V  OH DGRSWH vQ

DERUGDUHD DF LXQLORUúLUHDF LLORU SUREDELOHDOHFRPSHWLWRULORU7HRULD

jocului s-D DSOLFDW H[WHQVLY vQ VLWXD LLOH GH ROLJRSRO úL D XúXUDW

vQ HOHJHUHD LQWHUDF LXQLORU GLQ FDGUXO ILUPHL úL D UH]XOWDWHORU DFHVWRU

DF LXQL vQ GLQDPLF  6H SDUH F  DFHDVW  WHRULH HVWH IRDUWH LPSRUWDQW 

vQ vQ HOHJHUHD FRPSRUWDPHQWXOXL úL VWUDWHJLLORU RIHUWDQ LORU GLQ

turism.

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Curentele pe scurt DERUG ULOH FDUH DX IRVW DGRSWDWH vQ HFRQRPLH vQ FHHD FH

SULYHúWHSLD DSHFDUHILUPHOHRSHUHD] úLPRGDOLW LOHvQFDUHDFHDVWD


economice în
LQIOXHQ HD]  VWUXFWXUD úL FRPSRUWDPHQWXO ILUPHORU 6H YRU GLVFXWD
domeniul industrial mai întâi principalele curente economice din domeniul industrial,
FDUH FRQWULEXLH OD H[SOLFDUHD IHQRPHQHORU vQ FRPSDUD LH FX

DERUG ULOH GHVFULSWLYH DVXSUD RIHUWHL vQ WXULVP úL PRGLILF ULORU

DFHVWHLD 9RU IL SUH]HQWDWH WHRULL DOH úFROLORU DXVWULHFH GH HFRQRPLH

FRPSRUWDPHQWDOHHYROX LRQLVWHLQVWLWX LRQDOHúLSVLKROR gice.


&XWRDWHF QXVHDSOLF vQWRWGHDXQDRIHUWHLWXULVWLFHúLQXH[LVW QLFL

în literatura despre turism, aceste concepte sunt utile în definirea


FRQWH[WXOXLQHFHVDUDQDOL]HLúL YRU IL XWLOHFHUFHW ULORUYLLWRDUH
Va fi
DSRL H[SOLFDW  SDUDGLJPD 6&3 LQGLcându-VH DSOLFD LLOH DFHVWHLD vQ

servicii, inclusiv în cazul intermediarilor din turism. Vor fi evaluate


úL S U LOH IRUWH FD úL OLPLWHOH 9D IL VXEOLQLDW UROXO WHRULHL MRFXULORU vQ

H[SOLFDUHD VWUDWHJLLORU ILUPHORU GLQ WXULVP vQ FRQWH[W GLQDPLF FD úL

modifiF ULOHDIHUHQWHvQVWUXFWXUDSLH HORUWXULVWLFH


1.2 Mediul economic industrial

Paradigma SCP (Chamberlin 1933, Bain 1956, Marin 1917) a


GRPLQDW JkQGLUHD HFRQRPLF  SkQ  vQ DQLL ¶ &RQIRUP DFHVWHL

SDUDGLJPH VWUXFWXUD SLH HL SH FDUH RSHUHD]  ILUPHOH HVWH vQ XOWLP 
Paradigma SCP
LQVWDQ  IDFWRUXO GHWHUPLQDQW DO PRGHOXOXL GH FRQGXFHUH úL DO

SHUIRUPDQ HORUúLHVWHP VXUDW SULQLQWHUPHGLXOXQRULQGLFDWRULFXP

DU IL SURILWDELOLWDWHD 9DULDELOHOH VWUXFWXULL SLH HL FXP DU IL QXP UXO

GHFXPS U WRULúLYkQ] WRULFDúLJUDGXOGHFRQFHQWUDUHDODFHVWHLDVH

presupun stabLOHvQDFHDVW SDUDGLJP 

3DUDGLJPD 6&3 HVWH R DQDOL]  HPSLULF  FDUH DFFHSW  LGHHD F 

VWUXFWXULOH SLH HL GH UHJXO  GLIHU  GH FRQFHSWXO GH FRPSHWL LH

SHUIHFW  $VWIHO GDF  ILUPHOH vúL VWDELOHVF SUH XULOH PXOW SHVWH

costurile marginale, vor avea loc interYHQ LLJXYHUQDPHQWDOHúLVHYRU


LQWURGXFH P VXUL GH VWLPXODUH D FRPSHWL LHL 'HFL 6&3-ul este

orientat politic.

În contrast cu modelul empiric SCP, úFRDOD GH OD &KLFDJR a


FRQWLQXDW V  SURSDJH R DERUGDUH ED]DW  SH PRGHOXO QHRFODVLF

ùFRDOD FRQYHQ LRQDO DO HFKLOLEUXOXL SH WHUPHQ OXQJ vQ FDGUXO SLH HORU

FRPSHWLWLYH 7H]HOH UHVSHFWLYH VH UHIHU  OD IDSWXO F  UHVXUVHOH VXQW


de la Chicago
DORFDWH RSWLP SULQ LQWHUPHGLXO IRU HORU GH SH SLD  úL SLD D HVWH FHD

FDUH DUH SXWHUHD V  HFKLOLEUH]H VLWXD LD SUH XULORU H[FHVLYH GHRDUHFH

úLDO LRSHUDWRULDXOLEHUWDWHDV LQWUHSHSLD 

2FRQWULEX LHVHPQLILFDWLY FDUHPRGLILF SDU LDOSR]L LLOHRDUHFXPUHVWULFWLYHúLFRQYHQ LRQDOHDIRVWFHDD

lui Barimol (1982). Acesta a promovat teoria SLH HORU FRQWHVWDWH SOHFkQG GH OD DGHY UXO F  PR delele
WUDGL LRQDOH QX DX UHXúLW V  H[SOLFH vQWUXWRWXO VWUXFWXULOH FRPSHWL LRQDOH ùFRDOD GH OD &KLFDJR FRQVLGHU  F 

SLH HOHGHYLQFRPSHWLWLYH VDXPDLSX LQFRQWHVWDWH SHWHUPHQOXQJDVWIHOvQFkWSULQFLSDOLLEHQHILFLDULVXQW

FRQVXPDWRULL LDU LQWHUYHQ LLOH JXYHUQDPHQWDOH QX VXQW FRQVLGHUDWH vQWRWGHDXQD QHFHVDUH ,GHLOH úFROLL GH OD

&KLFDJR DX IRVW DGRSWDWH úL GH XQLL HFRQRPLúWL GLQ (XURSD -XQJ úL 6KHSKHUG   úL +R\ úL 0RUULV

(1991)).

2FRQWURYHUV vQGHOXQJDW V DPDQLIHVWDWvQWUHDGHS LLúFROLL&


- hicago
úL FHL DL 6&3 FDUH VSULMLQHDX SXWHUQLF úFRDOD GH JkQGLUH

FRPSRUWDPHQWDO  HYROX LRQLVW  úL LQVWLWX LRQDO  FDUH QX DFFHSWD

LGHHD F  SLH HOH vQ JHQHUDO GHYLQ FRPSHWLWLYH SH WHUPHQ OXQJ
ùFRDOD &HUFHW ULOH vQ GRPHQLX DX PXWDW GH]EDWHUHD SULYLQG VWUXFWXUD

DXVWULDF FRPSHWLWLY DSLH HORUúLvQDOWHGRX GLUHF LL8QDVHUHIHU ODQDWXUD

GLQDPLF  D SLH HORU LDU FHDODOW  OD FDUDFWHULVWLFLOH ILUPHORU

VHFWRDUHORU GH DFWLYLWDWH úL SLH HORU ùFRDOD DXVWULDF  OD FDUH DX

DGHUDW +R\DN 0HQJHU 0HVHV úL LQL LDO 6FKXPSHWHU (dezavuat de


neo-austrieci), s-D FRQFHQWUDW DVXSUD SURFHVXOXL FRPSHWL LHL vQ

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mai bune în perioadelHXUP WRDUHDVWIHOVHFUHHD]  FRQGL LLGHSLD 

PDL FRPSHWLWLYH +D\HN   D QXPLW DFHDVW  VLWXD LH R ³RUGLQH

HPHUJHQW ´GDUQXXQHFKLOLEUX
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( 5HHNLH  úL/LWWOHFKLOG  DXIRORVLWWHUPHQXOGH³HFRQRPLHHYROX LRQLVW ”. Într-o astfel


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FXQRúWLQ HOH

7HRULDHFRQRPLHLHYROX LRQLVWHD avansat paralel cu cea a HFRQRPLHLLQVWLWX LRQDOHúLSDU LDOFXFXUHQWXOGH


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VHOHF LDQDWXUDO +LUVFKOHLIHU  OH DOXDWvQFRQVLGHUDUHFkQGDIRUPXODWPRGHOXOIXQF LRQ ULLVRFLDOHú


- i
LQVWLWX LRQDOH DUJXPHQWkQG F  WHRULD MRFXOXL SRDWH SUHYHGHD UH]XOWDWXO FRPSRUWDPHQWXOXL FROHFWLY úL FDUH

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2IHUWD WXULVWLF  HVWH XQ FD] LQWHUHVDQW GHRDUHFH SUH]LQW  SULQ LQVWDELOLWDW ea sa în anumite sectoare, un
JUDGGHLPDWXULWDWHvQFHHDFHSULYHúWHGLQDPLFDILUPHORUGHWXULVPVSUHGHRVHELUHGHSLH HOHVWDELOHúL

PDWXUHGLQVHFWRDUHOHLQGXVWULDOHúLSURGXF WRDUHGHVHUYLFLL

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FRQIRUP F UHLD SURGXF LD LQGXVWULDO  YD GHYHQL PDL FRQFHQWUDW  $FHDVW  DWLWXGLQH D LQIOXHQ DW vQWU -o
RDUHFDUHP VXU FRQFHSWHOHHFRQR mice, în special în domeniul monopolului.

7HRULD HFRQRPLF  LQVWLWX LRQDO  GHúL vQ HVHQ  DGHU  OD SULQFLSLLOH WHRULHL QHRFODVLFH LQWURGXFH FRQFHSWH

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SULQFLSLLORU VDOH 'H H[HPSOX XQLL HFRQRPLúWL UHVSLQJ SULQFLSLLOH

PD[LPL] ULL SURILWXOXL úL UD LRQDOLW LL vQORFXLQGX -le cu conceptul


5HOD LD
OXL 6LPRQ   GH VDWLVIDF LH D PXQFLL 3HULFROXO HVWH F 

ILUP -
PDP  ILOLDO DEDQGRQDUHD DWkW GH PXOWRU SULQFLSLL ODV  WHRULD HFRQRPLHL

LQGXVWULDOH I U  FRQ LQXW DVWIHO F  RULFH FHUFHWDUH HVWH vQ vQWUHJLPH

GHVFULSWLY 

2UHOD LHILUP -PDP –ILOLDO H[LVW vQVLWXD LDvQFDUHERJ LDXQHL

S U L GHSLQGH GH DFWLYLW LOH GH PXQFD FHOHLODOWH (VWH SRVLELO FD

DFHVW WLS GH UHOD LL V  H[LVWH vQ FDGUXO XQHL ILUPH FD úL vQWUH

SURGXF WRUúLFRPHUFLDQWVDXDF LRQDULúLPDQDJHPHQW

&RVWXULOHWUDQ]DF LHLVXQWLPSRUWDQWHvQUHOD LDILUPDPDP  –ILOLDO 

GHRDUHFH SRDWH IL QHFHVDU   PRQLWRUL]DUHD FRPSRUWDPHQWXOXL

DQJDMDWXOXL SHQWUX D DYHD VLJXUDQ D F  RELHFWLYHOH ILUPHL VXQW

DWLQVH ÌQ VHFWRUXO WXULVPXOXL DFHDVW  UHOD LH VH VWDELOHúWH vQWUH

RSHUDWRULL GH WXULVP úL DJHQ LL GH turism. Comisioanele oferite de


RSHUDWRUL VXQW GH UHJXO  GH  vQ $QJOLD GDU GDF  DJHQ LLOH DX

YkQ] ULPDLPDULDWXQFLVHSO WHVFFRPLVLRDQHPDLPDUL

2 DOW  GH]YROWDUH LPSRUWDQW  SH DFHDVW  OLQLH OHJDW  GH FRVWXULOH GH WUDQ]DF LH úL LQFHUWLWXGLQL a fost
LQYHVWLJDUHDLQRYD LHLvQVSHFLDOUROXOFHUFHW ULLúLGH]YROW ULL GHH[HPSOX6KHUHU  6WRQHPDQ  

'RULV   úL 5HLQJHQXP   'HVLJXU QX WRDWH FHUFHW ULOH úL GH]YROW ULOH SURGXVHORU RIHULWH VDX

proceselor realizate, cum ar fi “cRQWUROXO WRWDO DO FDOLW LL´ úL FRVWXULOH GHVFRSHULULL úL DGRSW ULL ORU VXQW

VXELHFWHDOHLQFHUWLWXGLQLL([LVW LQFHUWLWXGLQLúLUHIHULWRDUHODJUDGXOSkQ ODFDUHRDQXPLW ILUP SRDWHV -


úLSURWHMH]HRULFHGHVFRSHULUHSHQWUXDFXOHJHEHQHILFLLOHUH]XOWDWHGLQFRVWXULOHFXGH]YROWDUHDÌQFHUF ULGH

D PRGHOD LQRYD LD úL FUHúWHUHD V DX I FXW vQ FDGUXO PRGHOHORU QHRFODVLFH H[ 'RVJXSWD úL 6WLJOLW]
- – 1980,
3ULVVPDQúL6XOSPDQ –$JKLPúL+HZLWW– 1992, 1998).
2 FDUDFWHULVWLF  LQWHUHVDQW  D GH]YROW ULORU HYROX LRQLVWH úL LQVWLWX LRQDOH DOH HFRQRPLHL LQGXVWULDOH úL D

conceptelor –FRVWXOWUDQ]DF LLORUDQDOL]DUHOD LHLILUP PDP  ILOLDO úLSURFHVXOGHLQRYD LH


- –HVWHDFHHDF 

LGHQWLILF IHQRPHQHOHSLH HLPHGLXOH[WHUQHDODIDFHULORUúLVHFWRDUHOHGH activitate.

3UREOHPDFDUHDSDUHvQDFHVWHDULLGHLQYHVWLJD LHúLFDUHHVWHUHOHYDQW vQGH]YROWDUHDHFRQRPLHLLQGXVWULDOH

HVWHJUDGXOvQFDUHVHSRWLQWHUFRUHODIHQRPHQHOHHFRQRPLFHDVWIHOvQFkWV VHPLQLPL]H]HLPSDFWXOQHJDWLY

vQ FHHD FH SULYHúWH FRVWXULOH RSHUD LRQDOH DOH ILUPHL VDX VHFWRUXOXL GH DFWLYLWDWH $FHVW DVSHFW ULGLF  R

SUREOHP GHLPSRUWDQ IXQGDPHQWDO vQDQDOL]DRIHUWHLúLDQXPHDUDQMDPHQWHOHRUJDQL]D LRQDOH .

&HUFHW ULOH vQ GRPHQLXO HFRQRPLHL LQGXVWULDOH GHPRQVWUHD] 

preocuparea de a DYHD R ED]  WHRUHWLF  VROLG  'DYLHV úL


colaboratorii –6FKPDOHQVHHúL:LOOLQJ– 1989; Basn – 1993;
Teoria jocului S. Martin – 'HDFHHDHVWHMXVWLILFDW XWLOL]DUHDXQRUWHUPHQL
úLPRQRSROXULOH ca 1RXD(FRQRPLH,QGXVWULDO úLNoua Organizare ,QGXVWULDO  Nu
este în totalitDWH R FRLQFLGHQ  IDSWXO F  DFHVWH PLúF UL DX IRVW
stimulate de teoria jocului, ca un mijloc de a analiza strategiile de
afaceri. Utilizarea teoriei jocului permite nu numai încorporarea
LQFHUWLWXGLQLL úL D LQIRUPD LLORU DVLPHWULFH GDU IDFH SRVLELO  úL

coQVWUXF LD GH PRGHOH GLQDPLFH FX PDUH SXWHUH GHPRQVWUDWLY 

7HRULD MRFXOXL D UHGHVFKLV LQWHUHVXO SHQWUX YHFKHD IRUP  D

monopolurilor, a modelelor oligopolurilor, ca cele descrise de


%HWUDQG &RQUXVW úL 6WDFNHOEHUJ 6 0DUWLQ – 1993), incluse în
textele de ED]  DOH PDFURHFRQRPLHL DVWIHO F  GH]YROWDUHD WHRULHL
oligopolului este acum un element dominant în economia
LQGXVWULHL$FHDVW DQDOL] DJHQHUDWQRLFRUHO ULDOHXQRUSUREOHPH

FXP DU IL FRQGL LLOH GH LQWUDUHLHúLUH GH SH SLD  VWDELOLUHD

SUH XULORU UROXO SXEOLFLW LL vQ HOHJHULOH FRQWUDFWXDOH GH FRODERUDUH

vQWUHGLIHULWHOH HOHPHQWHDOHFHUHULLúLRIHUWHLúL FRQIOLFWHOH $FHDVW 

WHRULH UHDFFHQWXDW  D IRVW FULWLFDW  SHQWUX IDSWXO F  vQFHUFkQG V 

ofere modele asupra comportamentului industriei, testabile


HPSLULF D HúXDW 'H DVHPHQHD V D GDW R DWHQ LH PDL PDUH
-
SURSRU LHL úL LPSDFWXOXL LQWHUYHQ LLORU GH H[HPSOX OHJLVOD LHL DQWL-

PRQRSRO UHJOHPHQW ULORU SLH HL VXEYHQ LLORU úL WD[HORU 5ROXO

SROLWLFLL úL LPSDFWXO DFHVWHLD DVXSUD DYX LHL D IRVW H[DPLQ


ate în
cadrul teoriei alegerii publice (de exemplu, Buchanon – 1968).

ÌQ FLXGD FRQIOLFWXOXL DSDUHQW GLQWUH GRULQ D WHRUHWLFLHQLORU GH D

GH]YROWD PRGHOH JHQHUDOH DOH RIHUWHL úL LQVLVWHQ D HPSLULFLORU GH D

VWDELOL PRGXO vQ FDUH ILUPHOH VH FRPSRUW  DFFHQW uând asupra
vQ HOHJHULL D FHHD FH GHWHUPLQ  PRGHOXO GH RIHUW  V DX I FXW PDUL
-
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Modelele
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comportamentul pe SLH HOH WXULVWLFH HVWH XWLO V  WUHFHP vQ UHYLVW 


teoriile comportamentale ale firmelor, teorii care s-au dezvoltat în
DIDUDDQDOL]HORUHFRQRPLFHGHED] 
1.3 Modele comportamentale ale firmei

Modelele comportamentale ale firmei au evoluat simultan FX QRXD HFRQRPLH LQGXVWULDO  vQ VSHFLDO vQ
cadrul psihologiei economice7HRULLOHRULHQWDWHVSUHFRPSRUWDPHQWQXVHED]HD] DúDGHPXOWSHFHOHGRX 
DVHU LXQLPDMRUHVSHFLILFHDQDOL]HORUFRQYHQ LRQDOHúLDQXPH

Õ deciziile în firme sunt identice cu cele ale indivizilor din firme;


Õ RSWLPL]DUHDSR]L LLORUvQFDGUXOILUPHLLQIOXHQ HD] comportamentul firmei.

'LQSHUVSHFWLYDSVLKRORJLHLHFRQRPLFHD[LRPDUD LRQDOLW LLSHUFHSXW FDRLSRWH] HVWHVXELHFWDOWHVWHORU

empirice.
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-
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vQV  R PRGLILF  SULQ UHGXFHUHD LSRWH]HORU DEVWUDFWH &RQWULEX LLOH


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de peSLH HOHWXULVWLFH SRQGHUHDDQDOL]HORULQFOX]kQGHOHPHQWXOGHFRPSRUWDPHQWXPDQúL

D SXV DFFHQW SH OHJ WXULOH GLQWUH VWXGLLOH WHRUHWLFH úL FHOH HPSLULFH

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HFRQRPLF  vQ FDGUXO ILUPHORU V -au dezvoltat paralel cu teoria


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DFHVWH GRX  DULL DOH DQD lizelor economice, cu mare impact asupra
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PDQLIHVW  SH SLH HOH WXU istice. Mai mult, anumite aspecte ale
VWUXFWXULL úL RSHUD LXQLORU GH SH SLH HOH WXULVWLFH vQ VSHFLDO

SHUVLVWHQ D VXSUD FDSDFLW


- LL úL GH]HFKLOLEUHORU SH DQXPLWH SLH H

ULGLF  SUREOHPH vQ H[SOLFDUHD SUHGLF LD úL UHOHYDQ D DQXPLWRU

modele economice sectoriDOHúLSVLKRORJLFH'HDFHHDHVWHQHFHVDU


V  VH H[DPLQH]H UH]XOWDWHOH HPSLULFH LPSRUWDQWH GHULYDWH GLQ

studiul asupra ofertei turistice.


6WUXFWXUDFRPSRUWDPHQWXOúLSHUIRUPDQ HOH

intermediarilor din turism


3DUDGLJPD 6&3 HVWH R IRUP  GH DQDOL]  D SLH HORU FRPSOH[H vQ FDUH DF LRQHD]  ILUPH GH GLPHQVLXQL

GLIHULWH YDULD]  JUDGXO GH FRQFHQWUDUH JUDGXO GH LQWHJUDUH úL JUDGXO vQ FDUH SLD D SRDWH LQIOXHQ D
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Cererea Oferta
Elast   
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& !    '(*),+,%  !  6
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teritoriului

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Profitabilitatea

Figura 1.1. ParaGLJPD6&3DSOLFDW XQHLLQGXVWULLGHVHUYLFLL


3HUIRUPDQ HOH ILUPHORU VH SRW P VXUD SULQ HOHPHQWH FXP DU IL

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profitabilitaWHDÌQFDGUXORIHUWHLWXULVWLFHLQGLFDWRULLGHP VXUDUHD

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în reglementarea
vQ FDUH VLQJXUXO VFRS HVWH FUHúWHUHD YkQ] ULORU úL D VHJPHQWHORU GH
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SUH XULORU D H[HUFLWDW R LQIOXHQ  SXWHUQLF  vQ VHFWRUXO GH WUDQVSRUW

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VXEYHQ LRQDW 0DL PXOW SURPRYDUHD WXULVPXOXL GH F WUH LQVWLWX LLOH

SXEOLFH úL RIHULUHD GH VXEYHQ LL úLVDX VWLPXOHQWH ILVFDOH DX DYXW

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OHJ WXULOH FDX]DOH vQWUH VWUXFWXUDGH FRQGXFHUH úLSHUIRUPDQ 'DUIRUPXO ULPDLUHFHQWH DOHPRGHO ului nu
H[FOXG SRVLELOHOH LQIOXHQ H SH FDUH FRQGXFHUHD úL SHUIRUPDQ HOH OH -ar putea avea asupra structurii,
SHUPL kQGX OH GH DFHHD GHWHUPLQDUHD HQGRJHQ  $VWIHO FRQGXFHUHD FDUH LQFOXGH DF LXQLOH PDQDJHULORU úL
-
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1.5. Sectorul tour - operatorilor în paradigma SCP

Modelul SCP poate furniza analize economice, de exemplu în sectorul tour-operatorilor acest sector
GH LQkQGRFRW LPSRUWDQW DRIHUWHLWXULVWLFH

ÌQWDEHOXOHVWHSUH]HQWDW VWUXFWXUDWRXU -opeUDWRULORUGLQ$QJOLDFDUHHVWHFDUDFWHUL]DW GHSUH]HQ DXQXL

PDUH QXP U GH ILUPH vQWU R ]RQ  JHRJUDILF  GLVWLQFW  úL FX XQ QXP U PDUH GH FOLHQ L 'HúL EDULHUHOH GH
-
LQWUDUH úL LHúLUH VXQW vQ JHQHUDO PDL SX LQ QXPHURDVH LQGLFDWRUXO GH FRQFHQWUDUH GLQ SXQ ctul de vedere al
VHJPHQWHORUGHSLD HVWHULGLFDW
$SOLFDUHDSDUDGLJPHL6&3vQDQDOL]DFRPSDUDWLY DVHFWRUXOXLWRXU -operator
vQ0DUHD%ULWDQLHúL68$

Tabelul 1.1.

Elemente structurale Dimensiunea elementelor structurale


• 1XP UXOFXPS U torilor )RDUWHPXQ LGHH[HPSOXPLOvQ0DUHD Britanie în 1994
• 1XP UXOILUPHORU )RDUWHPXOWHGHH[HPSOXSHVWHvQ68$úLSHVWHvQ0%

• 0 ULPHDILUPHORU 'LIHULW  úL GLYHUVLILFDW  vQ IXQF LH GH QXP UXO GH YDFDQ H YkQGXWH úL FRWD

GHSLD

ÌQ JHQHUDO FRVWXUL MRDVH FX H[FHS LD PDULORU ILUPH WRXU
• Bariere de intrare -operatoare.
8úXULQ DLQWU ULLLHúLULLVHP VRDU SULQ

• ULWPXO GH FUHúWHUH DO QRLORU ILUPH  vQ 68$ vQ  DQL SHULRDGD
1982-úLWRW0%vQDQLSHULRDGD-1994;
• ULWPXOGHGLVSDUL LH vQ68$úL(XURSDvQDQLSkQ vQ
• 6WUXFWXUDúLP ULPHD Costuri fixe relativ ridicate la contractare, reduse uneori prin clauze
costurilor speciale.
5HVXUVHSRWHQ LDOHSHQWUXHFRQRPLLOHGHVFDO

ÌQ JHQHUDO VF ]XW  FX H[FHS LD PDULORU RSHUDWRUL FDUH IDF SDUWH GLQ
• Diversificare
conglomerate
5LGLFDW P VXUDW SULQFRWDGHSLD 
• Concentrarea
• în SUA 10 mari firme controlau în 1992, 30% diQSLD
• vQ0%SULPHOHILUPHFDP ULPHFRQWURODXGLQSLD vQ

• Caracteristicile produsului (WHURJHQH SXWHUQLF GLIHUHQ LDWH SUH XUL GLVFULPLQDWRULL VWUDWHJLL VSHFLILFH

de segmentare
Comportament
• &RPSRUWDPHQWXOSUH XULORU 'RPLQDWHGHRUHODWLYULGLFDW HODVWLFLWDWHDFHUHULL

5 ]ERDLH DOH SUH XULORU UHFXUHQWH QX QHDS UDW LQL LDWH GH ILUPHOH

GRPLQDQWH vQ VFRSXO FUHúWHULL FDSDFLW LLIL[H GH RFXSDUH úL S VWU ULL FRWHL

• Publicitatea GHSLD 

'H LQHRSRQGHUHLPSRUWDQW vQYkQ] ULúLFRVWXUL

• Strategia de ÌQVSHFLDOSHUVXDVLY QXLQIRUPDWLY

SURGXF LHPDUNHWLQJ 2ELHFWLYH YROXP PDUH GH YkQ] UL úL FUHúWHUHD ILUPHL GLIHUHQ LHUHD

• Cartele / conglomerate SURGXVHORUVHJPHQWDUHDSUH XULORU

• ,QRYD LD Teoretic nici una


7HKQRORJLD LQIRUPD LHL SULYLQG UH]HUY ULOH VFDS  XQHRUL FRQWUROXOXL

• Prevederi legislative sectorului


/HJLVOD LHSULYLQGUHOD LDWRXU -operator –DJHQ LH
8QHOHSUHYHGHULOHJLVODWLYHSULYLQGIUDQúL]DUHDúLPDQDJHPHQWXO

3HUIRUPDQ D

• 6DWLVIDF LDFRQVXPDWRUXOXL 0RGHUDW  GHWHUPLQDW  GH QXPHURDVH FRPSRQHQWH DOH SURGXVXOXL FDUH SRW

FUHDQHPXO XPLUL

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• (ILFLHQ D 0RGHUDW SURILWXOEUXWIRDUWHGHVVXE

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'LILFLOGHDVLJXUDWGHF WUHILUPHOHH[LVWHQWHSHSLD GDUUHODWLYVWDELO OD


• &UHúWHUHDILUPHL
primele 5-10 firme.
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• &RWDGHSLD 8UP ULW ULJXURVGHF WUHPDULLRSHUDWRUL

• Profitabilitate ÌQJHQHUDOPDLPLF GH

3XWHUQLFLQIOXHQ DW GHHYROX LDFLFOXOXLHFRQRPLF

3ROLWLFDSXEOLF

• 5HJOHPHQW ULOHJLVODWLYH 5HIHULWRDUHODQXP UXOYDFDQ HORUúLDF O WRULLORUDHULHQHVROLFLWDWH

3UHYHGHULSULYLQGSURWHF LDFRQVXPDWRULORU

'HUHJOHPHQW ULSULYLQGWUDQVSRUWXULOH

• /HJLOHFRQFXUHQ HL ,QIOXHQ HD] UHODWLYSX LQDVRFLHUHDILUPHORU


&RVWXULOH GH FDSLWDO VXQW VF ]XWH LDU LGHQWLILFDUHD XQHL QLúH úL

FKHOWXLHOLOH DIHUHQWH SURPRY ULL SURGXVXOXL SHQWUX D -l aduce în


DWHQ LD SRWHQ LDOLORU WXULúWL QX FRQVWLWXLH REVWDFROH PDMRUH OD LQWUDUHD

SH SLD  (VWH QHFHVDU FD úL FOLHQ LL V  ILH FRQYLQúL GH YLDELOLWDWHD

ILUPHL vQ FHHD FH SULYHúWH JDUDQ LD DVXSUD SO LORU vQ DYDQV 8Q FRVW

VHPQLILFDWLY DO LQWU ULL HVWH GHFL FHO UHIHULWRU OD FHULQ HOH GH

DQJDMDPHQW 6H SRW ULGLFD vQV  úL EDULHUH VXSOLPHQWDUH GH LQWUDUH

7HRULD IDFH GLVWLQF LH vQWUH EDULHUHOH QHXWUH úL FHOH VWUDWHJLFH SH FDUH

OH ULGLF  ILUPHOH &KLDU vQ VLWXD LD vQ FDUH VH SUHVXSXQH F  H[LVW 

LQIRUPD LLSHUIHFWHWHRULDHFRQRPLF SRDWHDU WDF ILUPHOHH[LVWHQWH


&RVWXULOHLQWU ULL
sunt avantajate. De exemplu, acestea pot ridica bariere de pre-intrare
SHSLD DWXULVWLF
SULQLPSOHPHQWDUHD VFKHPHORU GH OLFHQ H úL IUDQFL]H SULQ FUHDU ea de

SURGXVH GH PDUF  SULQ ILGHOL]DUHD FOLHQ LORU úL IXUQL]RULORU SULQ

FRQWUDFWH FX KRWHOXUL úL IXUQL]RUL SH WHUPHQ QHOLPLWDW $FHVWH WLSXUL

GH DVLPHWULL vQWUH SR]L LLOH FHORU FDUH GRUHVF V  LQWUH úL FHL FDUH VXQW

GHMDSHSLD DXIRVWFRQVLGHUDWHGHDGHS LL6&3FDEDULHUHGHLQWUDUH

iar mai recent au fost interpretate ca avantaje ale primului venit


/LHEHUPDQ úL 0RQWJRPHU\   %DULHUHOH SRVW-intrare, cum ar fi

HFRQRPLDGHVFDO úLSUH XULOHGHLQWUDUHVF ]XWHSRWILLGHQWLILFDWHúL

pot conferi în teUPHQLDEVROX LDYDQWDMHGHFRVW

Barierele strategice de intrare sunt instaurate prin eforturile


FRQúWLHQWH I FXWH GH ILUPHOH H[LVWHQWH SH SLD  GH D vPSLHGLFD
Bariere strategice accesul firmelor nou venite. Exemple tipice sunt adoptarea de
GHLQWUDUHSHSLD  SUH XULOLPLW SHQWUXGLIHUHQ LHUHDSURGXVHORUFUHúWHUHDFKHOWXLHOLORU

FX SXEOLFLWDWHD HIRUWXUL VSRULWH SHQWUX FUHúWHUHD HILFLHQ HL VDX D


a tour-operatorilor
FDSDFLW LORU SHQWUX VF GHUHD FRVWXULORU GH SURGXF LH )LUPHOH vúL

vQW UHVFGH DVHPHQHDDFWLYLWDWHDVWUDWHJLF GHED] 3ULQDFWLYLWDWHD

strategic  GH ED]  ILUPD vúL DWLQJH RELHFWLYHOH LQkQG FRQW GH

RSRUWXQLW LOH DPHQLQ ULOH SXQFWHOH WDUL úL FHOH VODEH DOH VDOH ÌQ

WHUPHQL HFRQRPLFL DFWLYLWDWHD GH ED]  SHUPLWH DWLQJHUHD vQ

GLQDPLF  D HFRQRPLLORU GH VFDO  VDX R H[WLQGHUH D GLIHUHQ LHULL

produsHORU ÌQ XQHOH FD]XUL ILUPHOH H[LVWHQWH SH SLD  vúL FUHHD] 

FDSDFLW L GH UH]HUY  SHQWUX D FUHúWH UDSLG UH]XOWDWHOH úL SUH XULOH

GDF  LQWU  QRX YHQL L SH SLD  DFHúWLD YRU DYHD R SR]L LH

QHSURILWDELO  ILLQG IRU D L V  LDV  UDSLG GH SH SLD  0HQ LQHUH a de
FDSDFLW L GH UH]HUY  HVWH R VWUDWHJLH FDUH vQVHDPQ  R UHDO 

DPHQLQ DUH SHQWUX SRWHQ LDOLL QRX YHQL L úL FDUH HVWH VSULMLQLW  GH R

VWUDWHJLH GH SHGHSVLUH SULQ LQWHUPHGLXO XQXL U ]ERL DO SUH XULORU

,QWHJUDUHD SH YHUWLFDO  FDUH LPSOLF  LQYHVWLUHD vQ elemente cu


FRVWXUL PDUL úL FDUH QX SRW IL DFRSHULWH SH WHUPHQ VFXUW FXP DU IL

DFKL]L LRQDUHD XQHL OLQLL DHULHQH VDX D XQXL ODQ  GH KRWHOXUL SRDWH

constitui un "pre-DQJDMDPHQW FDUH DF LRQHD]  FD R RSUHOLúWH OD


LQWUDUHúLLHúLUHvQVSHFLDOvQVLWXD LD în care se pot realiza economii

VXEVWDQ LDOHODFDSLWROXOFRVWXULORU

Tour-RSHUDWRULLQXDXXUP ULWvQPRGFRQWLQXXDVHPHQHDVWUDWHJLLGHDULGLFDEDULHUHvQVLQH(LDXDYXWPDL

GHJUDE  WHQGLQ D V  VH D[H]H SH FUHúWHUHD VHJPHQWHORUGH SLD  DFFHSWkQG LGHHD F  QX DX VXILFLHQW  SXWHUH

de a-L H[FOXGH SH FHL QRX YHQL L ÌQ DFHVW VHQV WHRULD HFRQRPLF  VXJHUHD]  F  LQYHVWLUHD vQ HOHPHQWH FX

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noX YHQL L 8Q DVWIHO GH SXQFW GH YHGHUH SDUH DSOLFDELO vQ VHFWRUXO WRXU-operatorilor din Anglia de la
mijlocul anilor 90.

,SRWH]DXQXLQLYHOVF ]XWDOFRVWXULORUFDUHQXSRWILDFRSHULWHSHWHUPHQVFXUWGHF WUHWRDWHVHFWRDUHOHHVWH

FRQVLGHUDW  R DERUGDUH VLPSOLVW  VWUDWHJLF (VWH PDL SUREDELO FD DFHVW QLYHO V  YDULH]H GHSLQ]kQG GH

VHJPHQWXOGHSLD SHFDUHVHGRUHúWHLQWUDUHDúLGHJUXSXOVWUDWHJLFGHFDUHDSDU LQHRDQXPLW ILUP 


&RQGL LLOH GH LQWUDUHLHúLUH QX VXQW vQ PRG QHFHVDU DFHOHDúL úL vQ OHJ WXU  XQHOH FX DOWHOH SH vQWUHDJD

LQGXVWULH VDX SLD  GDU SRW IL VSHFLILFH XQRU DQXPLWH VHFWRDUH VDX VHJPHQWH 9RP GD XQ H[HPSOX FDUH

LOXVWUHD] QXQXPDLFRQGL LLOHGHLQWUDUHLHúLUHGDUúLOHJ WXULOHGLQWUHDFHVWHD

6  SUHVXSXQHP F  XQ WRXU –operator de SH XQ VHJPHQW VSHFLDOL]DW SH XQ SURGXV GH H[HPSOX GH YDFDQ 

GRUHúWH V  VH H[WLQG  SH SLD  (FRQRPLD GH VFDO  úL GHFL UHGXFHUHD FRVWXULORU XQLWDUH SRW DF LRQD GUHSW

FRQGL LL GH LQWUDUH FDUH WUHEXLH vQGHSOLQLWH 3HQWUX D UHDOL]D DVHPHQHD HFRQRPLL RSHUD torul poate lucra cu
SURSULDOLQLHDHULDQ  úLFXODQ XOSURSULXGHKRWHOXULFHHDFHvQVHDPQ FRVWXULVXEVWDQ LDOHúL FDUHQXSRWIL

DFRSHULWHSHWHUPHQVFXUWDGLF REDULHU GHLQWUDUH

,GHHDJUXSXOXLVWUDWHJLFHVWHF SHRSLD GLYHUVLILFDW GLQSXQFWXOGHYHGHUHDOGLPHQVLXQLLúLLPSRUWDQ HL

ILUPHL DO SURGXVHORU H[LVW  VLPLOLWXGLQL vQWUH XQ QXP U GH FRPSDQLL úL SURGXVHOH ORU FHHD FH VXJHUHD] 

LQWHUHVH FRPXQH úL GH DFHHD DFHVWH FRPSDQLL SRW IL FODVLILFDWH vQ FDGUXO XQRU JUXSH LGHQWLILFDELOH úL

distincte. Pentru tour-RSHUDWRULFRQIRUP1(YDQVúL6WDEOHUVXQWWUHLQLYHOXULGHFRPSDQLLLGHQWLILFDWH


SULQGLPHQVLXQHFDSLWDOL]DUHVHJPHQWGHSLD úLJDPDGHSURGXVHRIHULWH(VWHXWLOV UHH[DPLQ PDFHDVW 

FDUDFWHULVWLF  SHQWUX D LOXVWUD FRQFHSWXO de grup strategic. Primul nivel, constând din aproximativ 10
RSHUDWRULHVWHPDLLQWHJUDWúLELQHFDSLWDOL]DWúLVHUYHúWHPDLPXOWHVHJPHQWHGHSLD 5HDOL]HD] HFRQRPLL

GH VFDU  úL GH LQH R SXWHUH FRQVLGHUDELO  SH SLD  $O GRLOHD QLYHO GH OD  OD  de firme, este mai
VSHFLDOL]DW GDU DUH XQ VHJPHQW GH SLD  FRQVLGHUDELO &HHD FH D U PDV DO WUHLOHD QLYHO HVWH IRUPDW GLQ

QXPHURDVHFRPSDQLLPLFLDGHVHDGHVLQHVW W WRDUHFXLQYHVWL LLUHGXVH

1.6. Gradul de concentrare în paradigma SCP

În cadrul modelului SCP s-a încercat determinarea celei mai bune


metode de evaluare a gradului de concentrare, ca un indicator al
FRPSHWLWLYLW LL SLH HL&RQFHQWUDUHD ULGLFDW  DUVXJHUDRVWUXFWXU GH

ROLJRSRO SH FkQG R LQFLGHQ  VF ]XW  D DFHVWHLD DU LQGLFD R SLD 


Gradul SXWHUQLF FRPSHWLWLY  7RWXúL DSDU OLPLWH vQ XWLOL]DUHD XQRU DVWIHO GH

GHFRQFHQWUDUHúL LQGLFDWRUL EUX L FXP DU IL QXP UXO GH ILUPH (VWH GH SUHVXSXV FD vQ

FD]XO H[LVWHQ HL XQXL QXP U UHGXV GH ILUPH DFHVWHD V  ILH DQJDMDWH
competitivitatea
într-R FRPSHWL LH V OEDWLF  SH FkQG vQ FD]XO H[LVWHQ HL PDL PXOWRU
SLH HL
ILUPHHOHV ILHVHSDUDWHVSD LDOVDXV VHUYHDVF VHJPHQWHGLIHULWHGH

SLD  úL DVWIHO V SRDW  FUHDR VLWXD LHUHODWLYQHFRPSHWLWLY  DúDFXP

GHILQHúWH &KDPEHUOLQ QR LXQHD GH FRPSHWL LH PRQRSROLVW  &D DWDUH

HVWH QHFHVDU V  VH LD vQ FRQVLGHUDUH GLPHQVLXQHD UHODWLY  D ILUPHORU

FD úL SUH XULOH FRVWXULOH QLYHOXULOH GH SURILW úL VHJPHQWHOH GH SLD 

SHQWUXDVHLGHQWLILFDFkWGHFRPSHWLWLY HVWHRSLD $O LIDFWRULFXP

DU IL LQWHQVLWDWHD OHJ WXULORU vQWUH ILUPH DX GH DVHPHQHD XQ impact
asupra gradului de concentrare.

Tour-RSHUDWRULL vQ VSHFLDO FHL FDUH RIHU  SDFKHWH GH SURGXVH vQ
PRG QRUPDODX QHYRLHGHOLFHQ SHQWUXDDYHD DFFHV ODPLMORDFHOH
Indicatori GH WUDQVSRUW DVWIHO F  HVWH SRVLELO V  VH HVWLPH]H GHVWXO GH ELQH
QXP UXO ILUPHORU 3H GH DOW  SDUWH GLPHQVLXQHD RIHUWHL SRDWH IL
de m VXUDUH GHILQLW vQPDLPXOWHPRGXUL)UHFYHQWVHIRORVHVFLQGLFDWRULVLPSOL
DSHUIRUPDQ HORU GH FRQFHQWUDUH FDOFXOD L vQ IXQF LH GH VHJPHQWXO GH SLD  QXP U
GH YDFDQ H DXWRUL]DWH SULQ OLFHQ  VDX HIHFWLY YkQGXWH  úL QXP U GH
tour-operatorilor firme. În Anglia, sectorul dominant de ofertare este cel al
SDFKHWHORU GH YDFDQ  vQ VWU LQ WDWH úL XQ LQGLFDWRU FKHLH SHQWUX
P VXUDUHD FRQFHQWU ULL HVWH VHJPHQWXO GH SLD  GHULYDW GLQ
QXP UXO GH YDFDQ H YkQGXWH ,QIRUPD LL GHVSUH YDULDELOH FXP DU IL
capitalL]DUHD QXP UXO GH DQJDMD L FLIUD GH DIDFHUL VXQW JUHX GH
RE LQXW vQ FD]XO ILUPHORU PLFL &RPSDUkQG WRXU -operatorii din
$QJOLDúL68$VHFRQVWDW F vQ68$vQ -1994 primele 40 de
ILUPH GH WXULVP FRQWURODX  GLQ WRDWH YDFDQ HOH YkQGXWH ÌQ
Anglia, gUDGXOGHFRQFHQWUDUHHUDúLPDLULGLFDWSULPHOHILUPHGH
WXULVP DX YkQGXW  vQ  úL  vQ  GLQ WRWDOXO GH
PLOLRDQHGHYDFDQ H
8QDOWH[HPSOXGHFRQFHQWUDUHvQWXULVPVXQWOLQLLOHDHULHQH0 VXUDUHDFRQFHQWU ULLVHJPHQWXOXLGHSLD se
IDFHSULQLQGLFDWRULFXPDUILYHQLWXULOHGLQYkQ] ULSURILWXOúLQXP UXOGHSDVDJHULVDXNLORPHWULSDVDJHU

'DWRULW UHJOHPHQW ULORUVWDWXOXLúL D VXEVLGLLORU DFRUGDWHFRPSDQLLORUQD LRQDOHXWLOL]DUHDGDWHORUVWDWLVWLFH

SHQWUX HYDOXDUHD SURILWXOXL úL YHQLWXULORU GLQ YkQ] UL SH SLD D LQWHUQD LRQDO  QX VXQW vQWRWGHDXQD UHOHYDQWH

La începutul anilor 90, primele 10 dintre cele mai mari linii aeriene, din punct de vedere al indicatorului
“Kilometri pasager”, au înregistrat pierderi. Deoarece nu sunt dispRQLELOHGDWHFRUHVSXQ] WRDUHSHQWUXWRXU-
RSHUDWRULSHQWUXLOXVWUDUHDFRQFHQWU ULLV-DXXWLOL]DWGDWHOHGHODPDULOHFRPSDQLLGLQ68$FDUHHIHFWXHD] 

zboruri charter interne.

&RPSRUWDPHQWXOúLSHUIRUPDQ HOHWRXU -operatorilor din Marea Britanie

5HOD LLOH vQWUH WRXU RSHUDWRULL


- GLQ 0DUHD %ULWDQLH DX WHQGLQ H

DQWDJRQLVWH DúD FXP VWDX P UWXULH GLIHULWHOH DF LXQL vQWUHSULQVH GH

DFHúWLD U ]ERDLHOH SUH XULORU QXPHURDVH GLVFRXQWXUL VWLPXOHQWH úL

FRPLVLRDQH RIHULWH DJHQ LORU GH WXULVP FDUH YkQG YDFDQ H &RVWXULOH

VF ]XWH GH LQWUDUH QX QXPDL vQ FD]XO WRXU -operatorilor ca sector dar
úL SH VHJPHQWH VSHFLILFH DOH DFHVWXLD LQGLF  R SRVLELO  L]EXFQLUH D

U ]ERLXOXLSUH XULORUGHRDUHFHWRXU RSHUDWRULLvQFHDUF V


- -úLPHQ LQ 
Tour-operatorii VDXV -úLFUHDVF FRWDGHSLD úLFkúWLJ GLQHFRQRPLDGHVFDU úLQX
englezi din primul din carteluri oficializate sau nu. Marile companii au înregistrat o
H[SDQVLXQHvQFUHúWHUHúLFDVHJPHQWHGHSLD PDLPXOWFXVFRSXOGH
QLYHODXGH LQXW
D DYHD R SR]L LH PDL VLJXU  GHFkW ULYDOLL ORU SH R SLD  YRODWLO  úL
SLD DvQGHFHQLXO¶
LQVWDELO  Cei mai mari tour-RSHUDWRUL DX IRVW VXSXúL XQRU
constrângeri legislative vizând strategiile lor anti-FRPSHWLWLYHúLV-au
ORYLW GH R FRPSHWL LH SXWHUQLF  GLQ SDUWHD RPRORJLORU ORU DSDU LQkQG

QLYHOXOXL GRL 'HúL SHQWUX RSHUDWRULL GLQ DO GRLOHD QLYHO V -au
vQUHJLVWUDW FHOH PDL PDUL FUHúWHUL OD vQFHSXWXO DQLORU  R SDUWH D

DFHVWRUD ILLQG FDSDELOL V  RIHUH FOLHQ LORU SURGXVH OD FHUHUH SH OD

PLMORFXO DQLORU  DX vQFHSXW V  SLDUG  WHUHQ DWkW vQ FD]XO SLH HL

JOREDOH GH YDFDQ H FkW úL vQ FD]XO SLH HORU VSHFLDOL]DWH GH YDFDQ H

6LWXD LD QX D IRVW DQWLFLSDW  GHRDUHFH VH S UHD F  VXQW ELQH SODVD L

SHQWUXDVHUYLQHFHVLW LOHDJHQ LORULQGHSHQGHQ LVDXQX (DVW 

'DWRULW  VWUDWHJLLORU DGRSWDWH GH RSHUDWRULL GLQ SULPXO QLYHO GH D úL FRQVROLGD SDUWHD SH SLD D JOREDO  úL
-
SHQWUX D R vPS U L vQ VHJPHQWH VSHFLDOL]DWH XQ PDUH QXP U GH WRXU RSHUDWRUL GLQ QLYHOXO DO GRLOHD úL GLQ
-
nivelul al treilea s-au confruntat cu un nivel ridicat de risc. Anumite companii sunt foarte expuse la risc,
deoarece vând pachete de SURGXVH VWDQGDUGL]DWH SH R SLD  FDUH vQWU-R PDUH P VXU  HVWH FRQWURODW  GH
PDULOH FRPSDQLL LQWHJUDWH SH YHUWLFDO  $FHVWH ILUPH RIHUWDQWH GH SURGXVH VWDQGDUGL]DWH HúXHD]  FHO PDL

IUHFYHQW vQ FD]XOvQFDUH QXUHDOL]HD] vQPRGFODUGLYHUVLILFDUHDSURGXVHORUúLQX úLFODULILF VHJPHQWXOGH


-
SLD  2ULFXP IOX[XULOH GH QRL VDX YHFKL WXULúWL FHU SURGXVH PDL LQRYDWLYH PDL IOH[LELOH PDL ELQH

FRQFHSXWHvQIXQF LHGHQHFHVLW LLDURSHUDWRULLPLFLúLPLMORFLLQXSRWIDFHID DFHVWRUFHULQ H9kQ WRDUHD

pentUXSLH HúLSHQWUXYHFKLXOWXULVPGHPDV QXPDLHVWHRVWUDWHJLHYLDELO H[FHS LHI FkQGSRDWHSULPLL


5-WRXURSHUDWRULFKLDUGDF YRUFRQWLQXDV vQUHJLVWUH]HFLFOLFSURILWXULVF ]XWHVDXSLHUGHUL
'LQ SXQFWXO GH YHGHUH DO SHUIRUPDQ HORU VH SDUH F  WRXU -operatorii
GLQ0DUHD%ULWDQLHQXDXvQUHJLVWUDWYHQLWXULPDULSkQ SHODPLMORFXO

DQLORU 1(YDQVúL6WDEOHU QXVXQWSUHDHYLGHQWHÌQFDGUXO

sectorului de tour-RSHUDWRUL SURILWXO D IRVW UHODWLY VF ]XW GLQ FDX]D

YDULDELOLW LL FHUHULL FRVWXULORU VF ]XWH GH LQWUDUH UDWHL ULGLFDWH D

ILUPHORUFDUH DX LQWUDWúLDXúLLHúLWGHSHSLD úL QLYHOXOXL ULGLFDW GH


Strategiile FRPSHWLWLYLWDWH&HDUWUHEXLV IDF WRXU -operatorii pentru a stabiliza
alternative SLD D úL SHQWUX D-úL DVLJXUD R SURILWDELOLWDWH SH WHUPHn lung? Pot fi

OXDWH vQ FRQVLGHUDUH XUP WRDUHOH LQVWUXPHQWH VWLPXOHQWH SHQWUX D-i


de stabilizare
FRQYLQJH SH DJHQ L V  ILH XQLFL GLVWULEXLWRUL OLPLWDUHD VLVWHPHORU
DSLH HL
XQLYHUVDOH GH WHKQRORJLH D LQIRUPD LLORU IUDQFL]H OLFHQ H úL

DUDQMDPHQWH SH ED]  GH UHFLSURFLWDWH 'DU este dificil de a


LPSOHPHQWDXQHOHGLQWUHDFHVWHLQVWUXPHQWHLDUDOWHOHVXQWY ]XWHGH

F WUH RUJDQLVPHOHGHUHJOHPHQWDUH D SLH HL FDILLQGDQWL -competitive.


'LIHUHQ LHUHD SURGXVHORU PDUNHWLQJXO vQ QLúH úL GLVFULPLQDUHD

SUH XULORU VXQW VWUDWHJLL DOWHUQDWL


ve care pot avea efecte mai mari.
Tour-RSHUDWRULL SRW vQFHUFD V  vPSLHGLFH LQWUDUHD DOWRUD vQ VHFWRUXO
lor, convingându-L SH SRWHQ LDOLL ULYDOLF LQWUDUHDDUILQHSURILWDELO 
%DULHUHOH GH LQWUDUH WLQG V  FUHDVF  FRQFHQWUDUHD FX WRDWH DYDQWDMHOH

rezultatHGLQHFRQRPLLOHGHVFDU úLGLQSXWHUHDSHSLD SHFDUHRSRW

GH LQHDVWIHO

5\DQ  XWLOL]kQGWHKQLFD'HOSKLGHHYDOXDUHDSXQFWHORUGHYHGHUHDOHXQXLQXP UGHGHSUDFWLFDQ L

de renume din domeniu, a identificat trei mari constrângeri care ac LRQHD] DVXSUDFRQFHQWU ULL

Õ SULPD GDF  FRPSHWL LD VH ED]HD]  PDL PXOW SH FDOLWDWHD SURGXVXOXL GHFkW SH SUH  WRXU -
RSHUDWRULLPLFLSRWIDFHID FRPSHWL LHL

Õ DGRXDDPHQLQ ULOHGLQSDUWHDOHJLVOD LHLDQWL PRQRSROSRWDF LRQDFDSLHGLFLSHQWUXVWUDWHJL


- ile
FDUH LQWHVFV EORFKH]HFRPSHWL LD

Õ a treia, tour-RSHUDWRULL PDUL SRW IL LQVXILFLHQW GH DGDSWDELOL úL IOH[LELOL vQ D-úL PHQ LQH FDOLWDWHD
vis-à-YLVGHFOLHQ L

&X WRDWH DFHVWH  FRQVWUkQJHUL 5\DQ D DILUPDW F  PDMRULWDWHD WRXU -


operatorilor pot înfiLQ D FRPSDQLL VXEVLGLDUH FDUH V  RIHUH SURGXVH
Strategii pentru a VSHFLDOH úL V  SURILWH GH HFRQRPLLOH GH VFDU  GLQ GRPHQLXO
evita concentrarea DGPLQLVWUD LHL úL DO WUDQVSRUWXOXL $VWIHO FKLDU GDF  SLD D HVWH

RULHQWDW VSUHPDUNHWLQJXOGHQLú FRPSDQLLOHPDLPLFLVSHFLDOL]DWH

FXFOLHQ LLPDLILGHOLOLPLWH]D] LQGLFHOHGHFUHúWHUHDFRQFHQWU ULL

Ce alte strategii pot adopta tour - operatorii mari pentru a se extinde


sau pentru a-úL SURWHMD DIDFHULOH" 3RW V  VH H[WLQG  OD QLYHO
LQWHUQD LRQDOSHQWUXD-úLDOLPHQWDSRVLELOLW LOHGHFUHúWHUH Thomson,

GH H[HPSOX D SXUWDW GLVFX LL FX OLQLLOH DHULHQH VFDQGLQDYH 6$6 

SHQWUX DFKL]L LRQDUHD FHOXL PDL PDUH WRXU -operator, SAS Leisure
YH]L 2XWERXQG 7UDYHO ,QGXVWU\ 'LJHVW  vQDLQWH FD DFHDVWD V 

ILH YkQGXW  vQ LXQLH  $LUWRXUV úL -a crescut capitalul prin


YkQ]DUHDDF LXQLORUF WUH&DUQLYDO&RUSRUDWLRQFHDPDLPDUHOLQLHGH

FURD]LHU  %ODFNZHOO 

0RGXOXL GH VWDELOLUH D SUH XULORU FRPSHWLWLYH úL SURILWXO UHODWLY VF ]XW DUDW  IDSWXO F  WRXU -operatorii din
0DUHD%ULWDQLHúL DXGHVI úXUDWRSHUD LXQLOHvQLQWHUHVXOFRQVXPDWRULORU$FHVWUH]XOWDWDSHUVLVWDWvQWLPSúL
-
SDUHDILvQFRQWUDGLF LHFXLPSOLFD LLOHPRGHOXOXL6&3FDUHVSXQHF DFFHQWXDUHDFRQFHQWU ULLVWUXFWXUDOHDU

GXFH OD SUH XUL PDL PDUL úL OD FUHúWHUHD SURILWDELOLW LL 2 H[SOLFD LH SRVLELO  FDUDFWHULVWLFLOH RIHUWHL WUHEXLH

MXGHFDWHvQFRQWH[WLQWHUQD LRQDO$VWIHOGHúLWRXU RSHUDWRULLVHSRWFRQVWLWXLvQROLJRSROXULSHSLD DLQWHUQ 


-
FDFHLGLQ8.86$*HUPDQLDúL2ODQGD )LWFK6KHOGRQ ODQLYHOLQWHUQD LRQDOQXH[LVW 

YUHRFRPSDQLHVDXYUHXQJUXSGHILUPHFDUHV GRPLQH &RPLVLDGHPRQRSROXULúLIX]LXQL 


(YDOXDUHDSDUDGLJPHL6&3vQFRQWH[WXOSLH HORUWXULVWLFH

3DUDGLJPD 6&3 HVWH LQGLFDW  SHQWUX D DQDOL]D FDUDFWHULVWLFLOH VWUXFWXULL SLH HL DOH FRPSRUWDPHQWXOXL úL

SHUIRUPDQ HORU ILUPHORU SHUPL kQG XWLOL]DUHD XQHL JDPH ODUJL GH YDULDELOH 'H DVHPHQHD 6&3 RIHU  XQ

FDGUXXWLOvQFDUHV ILHGHVFULVHVHFWRDUHOHGHDFWLYLWDWHúLSLH HOHFDED] SHQWUXDQDOL]H

&ULWLFLOH DGXVH 6&3 VH UHIHU  OD IDSWXO F  VH SUHVXSXQH VWUXFWXUD

Critica SLH HL IL[DW  vQ FDGUXO HFKLOLEUXOXL VWDWLF DO WHRULHL QHRFODVLFH

limitându-VH DVWIHO OD DQDOL]HOH DVXSUD SURFHVHORU SLH HL (VWH


paradigmei SCP DGHY UDW F  LHúLQG GLQ WLSDUXO DQDOL]HL FRQYHQ LRQDOH D SLH HORU

abordarea aceasta a fRVW XWLOL]DW  vQ VFRSXO VWDELOLULL FRQGL LLORU GH

SH SLH HOH IRDUWH FRPSHWLWLYH ROLJRSROLFH úL PRQRSROLVWH

3DUDGLJPD 6&3 vQ IRUPD HL RULJLQDO  QX DUH SUHWHQ LD GH D

SUH]HQWD SURFHVXO VFKLPE ULORU SH SLH H QX H[SOLF  vQ VSHFLDO

VWUXFWXUD SUHFLV  D SLH elor, impactul asupra barierelor de intrare,


GLPHQVLXQLL úL QXP UXOXL GH ILUPH úL HIHFWHOH FUHúWHULL DFHVWRUD

DVXSUD VWUXFWXULL 3UREOHPD LGHQWLILF ULL FRQH[LXQLORU FDX]DOH

GHFXUJH vQ PDUH GLQ DQDOL]D HFKLOLEUXOXL VWDWLF DO PRGHOXOXL úL GLQ

presupunerea unHL VWUXFWXUL D SLH HL GHWHUPLQDWH FDUH OD UkQGXO HL
GHWHUPLQ FRQGXFHUHDúLSHUIRUPDQ HOHILUPHL

&HUFHW ULOH PDL UHFHQWH FDUH vQFHDUF  V  LD vQ FDOFXO QDWXUD GLQDPLF  úL LQFHUWLWXGLQLOH SLH HORU DX SXV

accent pe structura costurilor firmelor individuale, incluzându-OH SH DFHOHD DVRFLDWH GH DFKL]L LD GH

LQIRUPD LL úLGHUXODUHDWUDQ]DF LLORU$XIRVWLQYHVWLJDWHvQVSHFLDO LPSDFWXO QDWXULL DFWLYHORUIL[H QHFHVDUH

DVXSUDILUPHORUPRPHQWHOHGHDFKL]L LHDLQWU ULORUYDULDELOHOHJ WXULOHGLQWUHLQWU ULúLLHúLULVFDUDúLJDPD

LHúLULORU

3DUDGLJPD 6&3 QX DU WUHEXL XWLOL]DW  QXPDL SHQWUX DQDOL]  FL úL FD

un punct de plecare pentru examinarea problemelor economice în


JHQHUDO )RU D HL FRQVW  vQ IDSWXO F  HVWH R PHWRG  FRUHVSXQ] WRDUH

pentru oferirea XQHL SHUVSHFWLYH D SLH HL vQ RSR]L LH FX FHD ED]DW 

QXPDL SH VHFWRU $UH PHULWXO GH D RIHUL R YL]LXQH KROLVWLF  úL GH D

LGHQWLILFD R JDP  ODUJ  GH YDULDELOH FDUH VXQW VXSXVH H[DPLQ ULL

0HWRGD HYLGHQ LD]  LPSRUWDQ D DQXPLWRU FDUDFWHULVWLFL GH H[HPSOX

Analiza coQGL LLOH GH LQWUDUH FDUH DX LPSRUWDQ  DVXSUD QXP UXOXL úL

GLPHQVLXQLORU ILUPHORU úL SXQH vQ HYLGHQ  FRQFXUHQ LDOLWDWHD


VHFWRULDO FX
SLH HORU FRPSRUWDPHQWXO ILUPHL vQ GLUHF LD  SUH XULORU VWUDWHJLLORU úL
metoda SCP SURILWDELOLW LL) U vQGRLDO GDF DúDFXPV DVSXVSLH
- ele turistice
VXQW QX QXPDL FRPSOH[H GDU úL vQ GH]HFKLOLEUX DWXQFL DU WUHEXL

XWLOL]DWH úL XOWLPHOH UH]XOWDWH DOH DQDOL]HORU HFRQRPLFH DVXSUD

VHFWRUXOXL FDUH LDX vQ FRQVLGHUDUH QDWXUD ORU GLQDPLF  ÌQWU DGHY U -
H[SOLFD LLOHHFRQRPLFHDVXSUDVHFWRUXOXLWXULVWLFúLDVXSUDVWUDWHJLLORU

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OD vQFHSXWXO FDSLWROXOXL SRDWH RIHUL SURIXQ]LPH vQ RSHUD LXQLOH SH

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joculuiDF UHLUHOHYDQ SHQWUXWXULVPYDILGLVFXWDW vQFRQWLQXDUH


7HRULDMRFXOXLúLWXULVPXO

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Teoria jocului GRYHGLW QHDGHFYDWH SHQWUX H[SOLFDUHD UHOD LLORU VWUDWHJLFH GLQWUH

úLROLJRSROXO firme, în special înFRQWH[WXOROLJRSROXOXLFDUHGHYLQHRIRUP GLQ

FH vQ FH PDL GRPLQDQW  GH FRQFXUHQ  7HRULD MRFXOXL SRDWH IL

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cooperare, (ca cele care au fost descrise anterior pentru liniile


aeriene), sau pot decide ce strategii competitive sunt necesare, ca în
FD]XO RSHUD LXQLORU DJHQ LORU GH WXULVP vQ FDUH SRW FkúWLJD DYDQWDM

competitiv dintr-R FRQWLQX  DGDSWDUH úL VFKLPEDUH D VWUDWHJLLORU

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Teoria jocului poate fi utilizat  vQ H[SOLFDUHD DWkW D

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bariere la intrare 2EVHUYkQG FRPSRUWDPHQWXO úL LQWHUDF LXQLOH

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Utilizarea teoriei
sectorului de turism care de-DELDDXDS UXWúLFDUHVXQWvQF LQVWDELOH
jocului în studierea EsWH LPSRUWDQW QX QXPDL V  VH IDF  GLVWLQF LD vQWUH MRFXULOH QRQ-
comportamentului FRRSHUDQWH úL FHOH FRRSHUDQWH GDU V  VH IDF  GLVWLQF LH vQ FHHD FH

SULYHúWH FRPSRUWDPHQWXO SDUWLFLSDQ LORU RELHFWLYHOH úL FXQRDúWHUHD


firmei UHDF LLORU ULYDOLORU ÌQ PRG QRUPDO vQ FD]XO VLPXO ULORU simple, sunt
SUHVXSXVH FRPSRUWDPHQWXO UD LRQDO DO FRPSHWLWRULORU PD[LPL]DUHD

SURILWXOXL  LQIRUPD LD SHUIHFW  úL VLPHWULF  DVWIHO vQFkW ILUPHOH

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jocului.
ÌQ SOXV ID  GH MRFXULOH FRRSHUDQWH úL QRQ -cooperante, este posibil
V VH DSOLFH MRFXULOHFXÄR VLQJXU  WUDJHUH´ VDXFHOH ÄUHSHWLWLYH´ úL
Jocurile cooperante PDL PXOW FKLDU V  VH IDF  GLVWLQF LH vQWUH MRFXULOH VLPXOWDQH úL FHOH
úLQRQ-cooperante MXFDWH VHFYHQ LDOH ÌQ DQXPLWH FRQGL LL ILUPHOH FXQRVFkQG

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în turism
non-FRRSHUDQW  úL XOWHULRU XQ FRPSRUWDPHQW FDUH V  GXF  OD

FRQVWUXLUHD XQRU FDUWHOXUL WDFLWH 'H H[HPSOX PHQ LQ SUH XUL

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WUDJHUH´ VH DSOLF  vQ VLWXD LLOH vQ FDUH WRDWH GHFL]LLOH VXQW OXDWH R

VLQJXU GDW GHH[HPSOXV VHIDF RLQYHVWL LHGHFDSLWDOSHQWUXXQ

QRX SURGXV VDX V  VH SXQ  EDULHUH OD LQWUDUH ,QYHUV MRFXULOH

UHSHWLWLYH VXQW LQGLFDWH vQ FD]XULOH vQ FDUHLGHHDFHD PDLEXQ  HVWH

GH D FkúWLJD DYDQWDMH SH WHUPHQ VFXUW 'H H[HPSOX VWUDWHJLLOH GH

GLIHUHQ LHUH D SUH XULORU úL SUR duselor se pot schimba frecvent,
DVWIHO F  ILUPHOH ULYDOH VH DQJDMHD]  SHULRGLF vQ MRFXUL QRQ -
FRPSHWLWLYH6XQWVLWXD LLvQWXULVPvQFDUHDúDVHúLvQWkPSO OLQLLOH

DHULHQH úL GH IHUU\ERDW úL WRXU RSHUDWRULL FDUH VH DQJDMD]  vQ
-
U ]ERDLH DOH SUH XULORU S entru a-úL FUHúWH FRWD GH SLD  LDU

GLIHUHQ LHUHD SURGXVHORU ORU HVWH R vQFHUFDUH GH D úL H[WLQGH SLD D
-
VDXGHDVHUYLXQQRXVHJPHQWGHFOLHQ L
6H IDFH R GLVWLQF LH vQWUH MRFXULOH VLPXOWDQH úL FHOH VHFYHQ LDOH

GHRDUHFH HOH UHSUH]LQW  GLIHULWH VLWXD LL GH SLD  FHHD FH LPSXQH

PRGLILF ULDOHVWUDWHJLLORUÌQDQXPLWHFD]XULGHH[HPSOXvQPRGHOXO

GXRSROXOXL OXL &RXUQRW WRDWH ILUPHOH LDX vQ DFHODúL WLPS GHFL]LL

DVXSUD QLYHOXOXL UH]XOWDWHORU SH FkQG vQ DQDOL]D 6WDFNHOEHUJ R ILUP 

ia o astfel de decizie LQGHSHQGHQW LDU ULYDOLL UHDF LRQHD]  $FHVWD

HVWHXQIDFWRULPSRUWDQWvQVLWXD LLOHvQFDUHSULPXOFDUHV DPLúFDWSH


-
Jocurile
SLD  SRDWH DYHD XQ DYDQWDM ÌQ FD]XO WXULVPXOXL GHFL]LLOH VLPXOWDQH
VLPXOWDQHúL
VXQWDGHVHDOXDWH vQ VLWXD LDPRGLILF ULORUSHWHUPHQVFXUWvQFHH a ce
VHFYHQ LDOH SULYHúWH QLYHOXULOH FHUHULL GH H[HPSOX vQWUH OLQLLOH DHULHQH GH

IHU\ERDWXUL úL LQGXVWULD KRWHOLHU  6WUDWHJLLOH VHFYHQ LDOH VDX UHDFWLYH

VH DSOLF  úL vQ FD]XO WRXU RSHUDWRULORU XQGH WLPSXO DUH R LPSRUWDQ
- 

mai mare. De exemplu, în cazul pachetelor GHSHWUHFHUHDYDFDQ HORU


GH YDU  RIHULUHD GH F WUH XQ WRXU-operator de discounturi la

DFKL]L LRQDUHD FX PXOW WLPS vQDLQWH GXFH DSURDSH VLJXU OD P VXUL

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SLHUGHFRWDGHSLD 

Anumite suEVHFWRDUH DOH RIHUWHL WXULVWLFH VXQWRUJDQL]DWHvQROLJRSROXUL úLGH DFHHD VWUDWHJLLOHVXQWFRPXQH


OD VWDELOLUHD SUH XULORU QLYHOXOXL RIHUWHL GLIHUHQ LHULL úL PDUF ULL SURGXVHORU VHJPHQWDUHD SLH HL

SXEOLFLWDWHD LQRYD LD úL EDULHUH OD LQWUDUH ÌQ SOXV HVWH SRVLELO V  VH LQ  FRQW GH FLUFXPVWDQ HOH vQ FDUH R

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FXP DU IL QXPHOH GH PDUF  RIHULQG R VWUDWHJLH RSWLP  LQGHSHQGHQW  GH FHD D ULYDOLORU 3HQW ru a ilustra
DSOLFDUHD WHRULHL MRFXOXL vQ WXULVP VH YRU OXD vQ GLVFX LH FD]XO SXEOLFLW LL DO GHFL]LLORU GH VWDELOLUH D

SUH XULORU úL FHO GH FRQVWUXLUH GH EDULHUH OD LQWUDUH FX FDUH V -ar putea confrunta tour-operatorii. Primul
HOHPHQW SUH]LQW  MRFXO QRQ FRPSHWLWLY úL VLPXOWDQ DO LPSDFWXOXL SXEOLFLW
- LL DVXSUD GLPHQVLXQLL úL FRWHL GH

SLD  DO GRLOHD DVXSUD VWDELOLULL SUH XOXL HVWH XQ H[HPSOX GH MRF QRQ FRRSHUDQW úL UHSHWLWLY DO WUHLOHD HVWH
-
FD]XO FX ³R VLQJXU  WUDJHUH´ úL QRQ FRRSHUDQW $O GRLOHD úL DO WUHLOHD DUDW  SRVLELOHOH UH]XOWDWH DOH
-
comportamentului cooperant.

&HDPDLVLPSO VLWXD LHHVWHvQFD]XOvQFDUHILUPHOHDXRVWUDWHJLHGRPLQDQW GH LQRSR]L LHRSWLP úLIDF

DOWFHYD GHFkW ULYDOLL ORU $FHVW FRQFHSW GH ED]  DO WHRULHL MRFXULORU HVWH L
lustrat de cazul tour–operatorilor,
FDUHGHFLGGDF úLFXPV IDF SXEOLFLWDWH6HSUHVXSXQHF SXEOLFLWDWHDHVWHRDFWLYLWDWHFRPSHWLWLY DWRXU -
RSHUDWRULORUGHDFDSWDRFRW FkWPDLPDUHGHSLD GDUúLLQIRUPDWLY )LJSUH]LQW RPDWULFHGH × 2

într-XQ MRFFXGRX ILUPH FDUHUHSUH]LQW  XQ GXRSRO IRUP D ROLJRSROXOXL úLFDUHSO WHúWH XQ tour-operator
XV IDF VDXQXSXEOLFLWDWH

Tour-RSHUDWRUXO ; YD IDFH SXEOLFLWDWH GHRDUHFH DFHDVW  HVWH FHD PDL EXQ  VWUDWHJLH SHQWUX HO 'DF  < QX
face publLFLWDWH FkúWLJXO SHQWUX ; HVWH  LDU GDF  < IDFH SXEOLFLWDWH ; YD FkúWLJD  ,GHQWLF SHQWUX <
FkúWLJXOHVWHUHVSHFWLYGDF DPELLIDFSXEOLFLWDWHúLGDF ;QXIDFH6HSRDWHYHGHDF GDF DPELLYRU

IDFHSXEOLFLWDWHFkúWLJXOWRWDOYDILGH ; , 10Y) pentru a-úLDVLJXUDRSR]L LHVWDELO 

Tour-operatorul Y
Cu publicitate ) U SXEOLFLWDWH

Tour-operatorul X Cu publicitate 20 (10) 25 (0)


) U SXEOLFLWDWH 10 (15) 15 (5)

)LJ3XEOLFLWDWHDFD]GHVWUDWHJLHGRPLQDQW
DaF  ; QX DUH R VWUDWHJLH GRPLQDQW  DWXQFL GHFL]LD RSWLP  GHSLQGH GH FHHD FH IDFH < 'H H[HPSOX vQ

FD]XO SXEOLFLW LL GLQ )LJ  GDF  SODWD SHQWUX ; HVWH  DPELL QHI FkQG SXEOLFLWDWH FHOXOD GUHDSWD MRV 

DWXQFLVWUDWHJLDOXL;HVWHGHWHUPLQDW GHFHIDFH<'DF <IDFHSXEOLFLWDWHDWXQFLDúDWUHEXLHV IDF úL;

GDU GDF  < QX IDFH QLFL ; QX DU WUHEXL GHRDUHFH SODWD HVWH PXOW PDL PDUH DGDSWkQG DFHDVW  VWUDWHJLH 'H

DFHHD ; WUHEXLH V  JKLFHDVF  FH YD IDFH < 'HRDUHFH < DUH DFHHDúL VWUDWHJLH GRPLQDQW  FD înainte, va fi
HYLGHQWF YDIDFHUHFODP GHRDUHFHRULFHDUIDFH;HVWHFHDPDLEXQ DF LXQH'DF ;IDFHRSUHVXSXQHUH

FRUHFW  DVXSUDDF LXQLORUOXL<FHHDFHHVWHúLSUHVXSXQHUHDPRGHOXOXLDWXQFLVHSRDWHRE LQHXQHFKLOLEUX

VWDELO &kQG QX H[LVW  R VWUDWHJLH GRPLQDQW  SRDWH vQ FD]XO vQ FDUH SXEOLFLWDWHD DU H[WLQGH PDL PXOW SLD D

GHFkW FRWD GH SLD  SHQWUX DQXPL L WRXU –RSHUDWRUL  SUREOHPD FDUH DSDUH HVWH GDF  VH SRDWH DWLQJH XQ

HFKLOLEUX VWDELO $VWD VH vQWkPSO  GDF  VH SUHVXSXQH UHOD[DUHD FRPSRUWDPHQWXOXL UD LRQDO úL LQWHUSUHWDUHD

FRUHFW DVWUDWHJLLORUúLDF LXQLORUULYDOLORU7HRULDMRFXULORUSRDWHDUDW F SRWH[LVWDPDLPXOWHHFKLOLEUHVDX

F  QX H[LVW  QLFL XQXO &D DWDUH HVWH SRVLELO V  VH H[SOLFH GH FH DSDUH LQVWDELOLWDWHD vQ DQXPLWH VHFWRDUH în
FDUHSUHYDOHD] DQXPLWHFRQGL LL

([HPSOHGHGLOHPHFXFDUHVHFRQIUXQW ILUPHOHvQGHFL]LLOHDVXSUDSUH XULORUSRWILIRORVLWHSHQWUXLOXVWUDUHD


DFHVWXLDVSHFW6SUHVIkUúLWXODQXOXLWRXU RSHUDWRULLODQVHD] EURúXULSHQWUXYDUDVH]RQXOXLXUP WRU'DWRULW 
-
JUDGXOXL GH H[WHQVLH D SLH HL úL D FDSDFLW LORU IL[H DOH OLQLLORU DHULHQH úL KRWHOXULORU FDUH SRW IL vQ H[FHV vQ
extrasezon, tour-RSHUDWRULL LQGLYLGXDOL UHFXQRVF IDSWXOF  FOLHQ LL QX QXPDL F  VXQW VHQVLELOLOD SUH  GDU SRW
V -úL DPkQH GHFL]LD GH D FXPS UD vQ VSHUDQ D XQRU UHGXFHUL XOWHULRDUH 7RXU-operatorii pot lua în
FRQVLGHUDUHRIHUWDGHYDFDQ HODSUH XULPDLVF ]XWHSHQWUXDVWLPXODFRQVXPDWRUXOV -úLIDF UH]HUYDUHDGLQ
WLPS 'DU GLQ FDX]D PDUMHORU IRDUWH VF ]XWH vQ DFHVW GRPHQLX R DVWIHO GH strategie poate duce fie la profit

IRDUWH VF ]XW ILH FKLDU OD SLHUGHUL 6WUDWHJLD SUHIHUDW  GH WR L DU IL DFHHD GH D SUDFWLFD SUH XUL PDUL GDU QX
H[LVW FHUWLWXGLQHDF ULYDOLLDUDGHUDODRDVWIHOGHLGHHODvQFHSXWXOVDXvQFXUVXOVH]RQXOXL
Jocurile reSHWLWLYH SRW UHSUH]HQWD DVWIHO YLD D UHDO  SURJQR]kQG vQ PRG IH]DELO FDUH YRU IL UH]XOWDWHOH
RELHFWLYXOSULQFLSDOGHVLPXODUHDSLH HLLGHQWLILFDUHDFHOHLPDLYDOLGHVWUDWHJLL

Rezumat
 &RQGXFHUHDúLSHUIRUPDQ HOHILUPHORUSHSLD DXIRVWVWXGLDWHUHcurgându-VHODGRX DERUG UL

• SDUDGLJPDVWUXFWXULLFRPSRUWDPHQWXOXLúLSHUIRUPDQ HLXWLOL]DW PDLDOHVvQVWXGLLOHHPSLULFH


• WHRULD MRFXOXL XWLOL]DW  SHQWUX VWXGLHUHD VWUDWHJLLORU SH FDUH ILUPHOH OH DGRSW  ID  GH
competitori
 Paradigma SCP, ca abordare, DIRVWDYDQVDW úLSXV vQSUDFWLF GHPDLPXOWHúFROLHFRQRPLFH
Õ úFRDODGHOD&KLFDJR

Õ úFRDODDXVWULDF 

 0RGHOHOH FRPSRUWDPHQWDOH DOH ILUPHL QX VH ED]HD]  SH FRQVLGHUD LLOH DQDOL]HORU FRQYHQ LRQDOH úL

anume:
Õ GHFL]LLOHvQILUP VXQWLGHQWLFHFXFHOHDOHLQGLYL]LORUGLQILUP 

Õ RSWLPL]DUHDSR]L LLORUvQFDGUXOILUPHLLQIOXHQ HD] FRPSRUWDPHQWXOILUPHL

$FHVWHD DX vQ YHGHUH FRQFHSWHOH SVLKRORJLHL HFRQRPLFH FDUH DERUGHD]  HPSLULF RUJDQL]D LD úL VH

FRQFHQWUHD] SHSUREOHPHOHFRPSRUWDPHQWDOH

 Atunci când se aplic SDUDGLJPD6&3vQWXULVPVHDXvQYHGHUHXUP WRDUHOHFRQGL LLGHED] 

Õ FHUHUHDúLRIHUWDGHSURGXVHWXULVWLFH

Õ VWUXFWXUDILUPHLúLDSLH HL

Õ FRPSRUWDPHQWXOúLSHUIRUPDQ HOHILUPHLúLDSLH HL

Õ SROLWLFDLQVWLWX LLORUSXEOLFH

În cadrul modelului SCP se evDOXHD]  úL JUDGXO GH FRQFHQWUDUH FD XQ LQGLFDWRU DO QLYHOXOXL GH

FRPSHWLWLYLWDWHSHSLD 

 ÌQWXULVPFRQFHQWUDUHDVHPDQLIHVW PDLDOHVvQ

Õ transporturile turistice aeriene;


Õ IRUPDUHDODQ XULORUGHKRWHOXULúLUHVWDXUDQWH

 7HRULD MRFXOXL SRDWH IL XWLOL]DW  vQ H[SOLFDUHD DWkW D FRPSRUWDPHQWXOXL FvW úL vQ SURJQR]DUHD

VWUDWHJLLORUGHSURGXVSUH SURPRYDUHGLVWULEX LHúLLQYHVWL LLGHFDSLWDO6XQWPDLPXOWHWLSXULGHMRFXUL

Õ MRFXULFXRVLQJXU WUDJHUH

Õ jocuri repetitive;
Õ jocuri simultane
Õ MRFXULVHFYHQ LDOH

Õ MRFXULFRRSHUDQWHúLQRQ -cooperante
 ÌQ FD]XO WXULVPXOXL GHFL]LLOH FDUH VH DGRSW  vQ XUPD DSOLF ULL WHRULHL MRFXOXL VXQW DGHVHD OXDWH SH

WHUPHQVFXUWúLVXELQIOXHQ DSXWHUQLF DIDFWRULORUH[WHUQLILUPHLGHWXULVP


Cuvinte cheie
 evaluare = aprecierea valorii monetare reale a unui activ corporal sau necorporal
 apreciere, clasificare, rang vPS U LUHDVLVWHPDWLF UHSDUWL]DUHDSHFODVHVDXvQWU-RDQXPLW RUGLQH

DGHWHUPLQDDVWDELOLSUH XOYDORDUHDQXP UXOFDQWLWDWHDHWFDSUH XLDHVWLPD

 libertDWHFRQWUDFWXDO  GUHSWXOGHDQHJRFLDúLDvQFKHLDXQFRQWUDFWSHED]DXQXLVLVWHPGHQRUPH

úLUHJOHPHQW ULFDUHVWDELOHVFFRQGL LLOHGHvQFKHLHUHDGLIHULWHORUWLSXULGHFRQWUDFWH

 turism DQVDPEOXO UHOD LLORUúLIHQRPHQHORUFHUH]XOW GLQGHSODVDUHD úL VHMXUXOSHUVRDQHORUvQDIDUD

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OXFUDWLY RDUHFDUH

 tour-operator = SHUVRDQ  VDX RUJDQL]D LH FH FXPS U  VHUYLFLL LQGLYLGXDOH GH F O WRULH WUDQVSRUW úL

FD]DUH  GH OD SURGXF WRULL ORU FRPSDQLL GH WUDQVSRUW VDX KRWHOXUL  úL FDUH OH FRPELQ  vQWU -un pachet
ÄWRXU´ FDUHHVWHYkQGXWFXXQFRPLVLRQGLUHFWFOLHQ LORUSULQLQWHUPHGLDUL

 valoare de utilizare  HVWLPDUHD VXELHFWLY  D VDWLVIDF LHL SH FDUH R SURGXFH direct sau indirect,
SRVHGDUHD VDX XWLOL]DUHD XQXL EXQ  OD XQ PRPHQW GDW úL vQWU XQ FRQWH[W VRFLDO SUHFLV vQ IXQF LH GH
-
LQGLYL]LPRG ]RQ JHRJUDILF HWF

 venit disponibil = YHQLW SHUVRQDO DO XQXL LQGLYLG VDX DO XQHL IDPLOLL U PDV GXS  GHGXFHUHD
impo]LWXOXL úL DOWRU WD[H REOLJDWRULL QLYHOXO úL HYROX LD YHQLWXOXL GLVSRQLELO LQIOXHQ HD]  GLUHFW
PDQLIHVWDUHDFHUHULLúLFDUDFWHULVWLFLOHFRQVXPXOXLWXULVWLFvQWU -RDQXPLW SHULRDG 

 concentrare  SURFHV GH FUHúWHUH D GLPHQVLXQLORU vQWUHSULQGHULORU FDUH VH poate realiza prin:
UHLQYHVWLUHD XQHL S U L LPSRUWDQWH GLQ SURILWXO QHW IX]LXQL DEVRUE LH úL H[WLQGHUHD JUXSXULORU

financiare.

%LEOLRJUDILHVXSOLPHQWDU

CHAMBERLAIN, The theory of monopolistic competition, Cambridge, Mass.: Harvard


E.H. University Press.
BAIN, J.S. Barriers to new competition, Cambridge, Mass.: Harvard Universtiy Press.
MARTIN, C.A. Tourism demand forecasting models: choice of appropriate variable to
AND WITT, S.F. represent tourists cost of living”, Tourism – Management, 8,3: pg.233-246.
LITTLECHILD, S.C. The pollacy of the mixed economy, Institute of Economic Affairs, London.
HIRSHLEIFER, J. Research in law and economics vol.4, Evolutionary models in economics
and law, London, JAI Press.
STONEMAN, P. The economic analysis of technological change, Oxford, Oxford University
Press.
SIMON, H.A. A behavioural model of rational choice, Quarterly Journal of Economics,
pg.99-118.
STIGLITZ, J.E. Imperfect information in the product market, Handbook of industrial
organization, Amsterdam.

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• &DUHVXQWLQL LDWRULLSDUDGLJPHL6&3GHVWXGLHUHDSHUIRUPDQ HORUILUPHL"

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• &DUHVXQWFRQVWUkQJHULOHFDUHDF LRQHD] DVXSUDFRQFHQWU ULLFRQIRUPWHRULHLO ui Ryan?


• Care sunt formele de aplicare a teoriei jocului?
• ([HPSOLILFD LSUH]HQ DROLJRSROXOXLvQDQXPLWHVHFWRDUHDOHRIHUWHLWXULVWLFH
Teste de autoevaluare

 3DUDGLJPD6&3VHUHIHU OD

(2 pct.)
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b) VWUXFWXUDFRQGXFHUHDúLSURILWXOILUPHL
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cu impozitele 7807 4066 -47.9
cu personalul (total) 49111 63333 28.9
cu amortizarea 1930 6409 232.1
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altele 93280 3385 -96.4
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