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https://www.infosysconsultinginsights.com/2018/09/21/applying-cognitive-building-blocks-to-complaint-
management/
· https://thepeakperformancecenter.com/educational-learning/learning/theories/
· https://medium.com/@ComplimentSandwich/learning-theories-strategies-as-instruction-design-foundations-
bloom-s-revised-taxonomy-8a199cb73638
· https://studylib.net/doc/18484441/constructivist-teaching-methods---teacher-training-materi...
· https://blogs.uww.edu/lieslziegeweid/2017/03/14/behaviorist-and-cognitive-learning-perspectives/